Skip to main content

332 days to go

Plan your visit to the fair

Fair ABC

Please use the search function of your browser to search the Fair ABC. (To do this, click on Ctrl and F on your keyboard to open a search field in which you can enter the term you are looking for.)

A

Accomodation Services

Accommodation Services for reservation of hotels: reservation online, by fax, phone or e-mail by arrival day at Tourismus + Congress GmbH, Kaiserstrasse 56, 60329 Frankfurt am Main, Germany, +49 (0) 69 21 23 88 00, @ info@infofrankfurt.de, www.frankfurt-tourismus.de. > Tourist information

Advance Sales

Exhibitors can order their entrance tickets online at the exhibitor ticket portal. For any questions please contact: Messe Frankfurt Venue GmbH, V22 Kartenservice, Postfach 15 02 10, 60062 Frankfurt am Main, ) (0)49 7575-5151, E-mail: etickets@messefrankfurt.com. Trade visitors have the possibility to register on buchmesse.de/en/visit to obtain tickets.

Private visitors: Frankfurt Ticket, +49 (0)69 1340400. Private visitors have the possibility to order their entrance tickets online at buchmesse.de/en/visit. Reduced-rate entrance tickets (for pupils, students, trainees, retirees, disabled persons, jobseekers and Frankfurt pass holders) are not available online. > Entrance Tickets > Ticket Offices.

All entrance tickets bearing the RMV logo (combi ticket) are valid for use on the public transport services provided by the Rhein-Main-Verkehrsverbund transport network for as long as they are valid as entrance tickets to the Fair. They may only be used for journeys to or from the exhibition site but are valid within the whole zone for return journeys to the exhibition site. Please note that online tickets are only valid in combination with a valid passport or ID card.

A service for those whose visit is a last-minute decision: Order and pay for your ticket at buchmesse.de, then have it sent to your mobile phone.

One-day tickets purchased at the entrances are valid for the return journey from the Book Fair. > Public Transport

Advertising Material

Leaflets, posters, stickers and other advertising material may be handed out only at exhibitors’ own stand. Distribution to other stands or outside the own stand area is not permitted, either in the aisles of the halls, in the entrances or in the immediate vicinity of the exhibition site and in the car parks used for the Fair. On request and for a fee, the organiser can allow a limited number of promotional activities by exhibiting companies. You can find more Information here.

Air Travel

> Flight Information

Airport Shuttle Service

> Getting there

App

With the free Frankfurter Buchmesse app, you have all key information on your smartphone or tablet along with convenient filter functions. Since September it is available to download for Android and iOS at the respective stores.

B

Banks

ReiseBank AG in Hall 4.1 Foyer. 16 to 20 October 2019, from 9.00 am to 6.00 pm. > Cash Dispenser > Money Exchange

Barrier-free access

Handicapped people in wheelchairs and disabled who have to be reliant on an accompanying person (attribute “B” in the handicapped ID) are admitted free of charge, on presentation of their disabled pass. Unaccompanied disabled persons attending the Fair, who are medically certified as having a degree of disability of at least 50 per cent, can purchase tickets at reduced prices from the service counters for the entire duration of the Fair. Toilets for wheelchair users are situated within all the halls. For the “European WC Key” for disabled facilities, please contact one of the staff on duty in the halls or ask in the > Business Center at Torhaus Service Center, where you can buy it for a charge of 25 euros. Wheelchairs and electronically powered scooters can be borrowed on a daily basis deposit: 50 euros) from the first aid station in Hall 4.0 South/West, Entrance Operation and Security Center (OSC); for reservations please contact the > First Aid Station > Hall plan. For any inquiries, please contact Messe Frankfurt Venue GmbH, hotline for handicapped people, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany, +49 (0) 69 7575-6999, @ barrierefrei@messefrankfurt.com. > First Aid Stations > Parking > Wheelchairs

Book Fair Organiser

> Frankfurter Buchmesse GmbH > Exhibitor Services > Director’s Office Frankfurter Buchmesse

Book Shelves

> Shelf Rails

Breakdown of Stands

> Dismantling

Breakdown Services (Cars)

For Breakdown Services (Cars), contact one of the German automobile clubs: ADAC, 01802 222222, with a mobile phone (from within Germany): 222222; AvD, +49 (0) 69 6606600.

Bus Connections

> Airport Shuttle Service > Shuttle Buses

Business Cards

> Business Center

Business Center

Torhaus Service Center, level 3, +49 (0) 69 7575-1309  as from 14 to 20 October 2019, from 8.30 am to 6.30 pm. The services to charge are as follows: photocopying (black and white, coloured) and faxing facilities, business cards, self-service computer terminals and plug-in stations, e-mailing, printouts, up-/download, laminating, saving files, sale of disks, foils, photocopying paper etc. For the different fees, please ask at > Information Desks.

Business Club

Hall 4.0 Conference Room Europa and Foyers, access with a trade visitor ticket BUSINESS, registration at the central reception and information counter of the Business Club.

C

Calendar of Events

As a Book Fair’s online catalogue, the Calendar of Events provides an overview of all registered events taking place before, during and, in some cases, also after the Frankfurter Buchmesse 2019, both at the exhibition site and around the city of Frankfurt.

Car Rental

Car rental at Frankfurt main station (Hauptbahnhof) next to travel service centre (DB-Reisezentrum).

Avis: +49 (0) 69 27997010, Monday to Friday 7.00 am to 9.00 pm, Saturday 8.00 am to 5.00 pm, Sunday 10.00 am to 4.00 pm.

Europcar:  49 (0) 69 2429810, Monday to Friday 7.00 am to 9.00 pm, Saturday 8.00 am to 5.00 pm, Sunday 8.00 am to 7.00 pm.

Hertz: +49 (0) 69 230484, Monday to Friday 7.00 am to 9.00 pm, Saturday and Sunday 8.00 am to 5.00 pm.

Sixt: +49 (0) 1806 666666, Monday to Friday 6.30 am to 9.00 pm, Saturday 8.00 am to 5.00 pm, Sunday 8.00 am to 7.00 pm.

Cardboard Boxes

Cardboard Boxes for packing up exhibits: > Forwarding Agent

Cash Dispenser

Cash point for EC- and credit cards: Hall 4.1 Foyer; Torhaus Entrance, S-Bahn-Terminal and Torhaus Service Center, level 3 next to the DHL Service and City Entrance, level 0. Emergency blocking number for credit cards (toll-free domestic number): 116116, from abroad +49 116116.

Cashiers

Cashiers/Ticket Offices are located in the entrance areas of the exhibition site (City, Hall 3 East, Torhaus and Hall 10.0 South) as from 16 October 2019, selling visitor tickets and exhibitor catalogues (ticket offices will close 30 min. before the end of the Fair). Cashier for unpaid invoices (due to Frankfurter Buchmesse) in Hall 4.C, room 145,

Monday, 14 October 2019: 9.00 am to 6.30 pm

Tuesday, 15 October 2098: 8.00 am to 8.00 pm

Wednesday, 16 October 2019: 8.00 am to 6.30 pm

Thursday, 17 October 2019: 9.00 am to 6.30 pm

Friday, 18 October 2019: 9.00 am to 6.30 pm

Saturday, 19 October 2019: 9.00 am to 3.00 pm

Sunday, 15 October 2020: 9.00 am to 2.00 pm.

Cashier for payments due to Messe Frankfurt GmbH at Torhaus, level 4, Monday to Friday from 8.30 am to 11.30 am and from 1.00 pm to 3.00 pm.

Catalogue

> Exhibitor Catalogue

Catering and Fair Stand Delivery

The Catering and Fair Stand Delivery is carried out by Accente Gastronomie Service GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany. www.accente.com/en.

Catering and party service: +49 (0) 69 75602-2155, -2251, 7 +49 (0) 69 75602-2204,  @catering@accente.com.

Stand delivery (drinks, hot and cold meals, crockery and cutlery rental, etc.): +49 (0) 69 75602-2251, -2329, 7 +49 (0) 69 75602-2204, @ delivery@accente.com.

Halal Food: Lazeez Food, Mühlbachstrasse 1, 65428 Rüsselsheim, + 49 (0) 171 4912862,

@ Lazeez.food@yahoo.de. Lazeez Food prepares food in accordance with religious guidelines and delivers to the exhibition site stands.

Kosher Food: 101% Kosher, Jordanstrasse 12, 60486 Frankfurt am Main, + 49 (0) 172 70380 33

@ 101prozentkosher@gmx.de. 101% Kosher prepares food in accordance with religious guidelines and delivers to the exhibition site stands.

Catering Equipment

Catering Equipment for hire: water coolers, refrigerators and kitchen furniture, dishwashers and drinks dispensing systems, crockery and cutlery rentals etc. can be ordered from Accente Gastronomie Service GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt, +49 (0) 69 75602-2287, -2342, @ equipment@accente.comwww.accente.com.

Ceiling suspensions, rigging services

Messe Frankfurt Venue GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main +49 (0) 69 7575-6899, @ suspensions@messefrankfurt.com.

Chemist

“Apotheke im Hauptbahnhof” at Frankfurt main station (Hauptbahnhof), level B, Monday to Friday from 6.30 am to 9.00 pm, Saturday from 8.00 am to 9.00 pm, Sunday and public holidays from 9.00 am to 8.00 pm, +49 (0) 69 233047.

“Brocks’sche Apotheke“ at Skyline Plaza, Europa Allee 6, Ground Floor Monday to Friday 09.00 am to 9.00 pm, Saturday 10.00 am to 9.00 pm, +49 (0) 69 2575822330.

There is no chemist’s shop on the exhibition site. > Prescription Service. For medical and chemist’s night service, please ask at the > First Aid Station.

Childcare Facilities

> Nursery Room

Church Center

Torhaus Service Center, level 4, +49 (0) 69 752476. Room of Silence – ecumenical chapel open all day. Information and pastoral care: Wednesday to Saturday noon to 3.00 pm, Sunday 11.00 am to 1.00 pm. Catholic midday meditation daily (except Sunday) at 1.30 pm. Sunday worship: protestant worship at 1.00 pm > Prayers Room > Religious Services

Cigarettes

Cigarettes, tobacco, fruit, sweets, beverages etc. are available in the Mini Markets and at the kiosks. > Shopping Facilities > Smoke-Free Book Fair

Cleaning Services

The cleaning of exhibition stands will be carried out every night after 7.00 pm. For additional requests (extra cleaning, etc.) that will be charged separately, please contact Messe Frankfurt Venue GmbH, Infrastruktur-service (cleaning services), +49 (0) 69 7575-6911, @ reinigung@accente.com. The basic cleaning occurs overnight before the first day of the Fair.

For the nearest dry cleaners, look at the main station, Textilreinigung Röver, level B South, Monday to Friday 7.00 am to 7.00 pm, Saturday 9.00 am to 2.00 pm, +49 (0) 69 23 45 27.

Cloakroom Facilities

Cloakroom Facilities are available at the main entrances of the exhibition site as well as in the different halls. As from 16 October 2019 open until 7.30 pm (on Sunday until 6.30 pm), afterwards at special main cloakrooms (“Sammelgarderoben”) until 9.00 pm (on Sunday until 7.30 pm), for the location, please follow the signs. Storage fee: 2 euros for items of luggage and for clothes. For individual opening hours of the different cloakrooms and the location of the main cloakrooms, please ask at > information desks.

Coffee Bar

> Restaurants

Compass

Compass is an electronic guide and information system for exhibitors and visitors served by hostesses and hosts. You can ask for exhibitors, exhibition areas, events, phone numbers, service facilities, restaurants or for lost property. The > Main Information Desk is located in the foyer of Hall 4.1. The counters are open from Monday, 14 October 2019. > Information desk

Computers

> Business Center > Computer Technology and Audio-Visual Equipment > MultiMedia-Shop

Computer Printout

> Business Center

Computer Technology and Audio-Visual Equipment

A. Kreitz, System Rent KG, hire and rental service for: Internet connections / networks, Soundsystems / touchscreen terminals, Plasma / TFT / LCD flat panel screens, notebooks / laptops / computers. Permanent offices in Halls 3 and 8, +49 (0) 69 61045-30, +49 (0) 151 27528882, 7 +49 (0) 6181 6104528, @ buchmesse@system-rent.de, at the Fair from 13 October 2019 during the Fair from 8.30 am to 6.00 pm.

AVMS GmbH, Official Service Partner, Rental and installation of: TFT / LCD / LED displays 15” to 103“, PCs / notebooks / terminals / printers, Touchscreens / IPADs / DVD player, Video and data projectors, Soundsystems, Plasma / LCD / LED walls, Conference and camera equipment, Interpreter’s booths and technology, lighting equipment and truss installation

Office no. 65 in Hall 3.C West,  Saturday, 12 October and Sunday, 13 October 2019 from 8.00 am to 6.00 pm, Monday, 14 October 2019: 8.00 am to 6.30 pm, Tuesday, 15 October 2019: 8.00 am to 9.00 pm, Wednesday, 16 October 2019: 7.30 am to 8.00 pm, from Thursday, 17 October to Saturday, 19 October 2019: 9.00 am to 6.00 pm, Sunday, 20 October 2019: 8.00 am to 9.00 pm, Monday, 21 October 2019: 8.00 am to 6.00 pm. ) +49 (0) 69 48 000 97-00, 24-hours hotline: 0700 22 55 28 67, 7 +49 (0) 69 48 000 97 80, @ info@avms-germany.de.

Messe Frankfurt Venue GmbH – Visitor registration systems: Sale and rental of visitor registration systems, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany, +49 (0) 69 7575-1320 7 +49 (0) 69 7575-2992 @ multimedia-shop@messefrankfurt.com.

Messe Frankfurt Venue GmbH – Audio, video, PC technology: Rental of: Plasma and TFT screens, Sounds and light systems, conference and camera equipment, DVD players, Video and data projection, Plasma and LED walls, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany +49 (0) 69 7575-5122 7 +49 (0) 69 7575-2992 @ praesentationstechnik@messefrankfurt.com.

Messe Frankfurt Venue GmbH– MultiMedia-Shop: Sale and rental of: mobile phones, SIM cards, PCs / notebooks / printers, Photocopiers, Visitor registration systems, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany, +49 (0) 69 7575-1320, 7 +49 (0) 69 7575-2992, @ Multimedia-Shop@MesseFrankfurt.com.

Conference Room Rentals

Individual offers for exhibitors only (limited availability): Information from Messe Frankfurt Venue GmbH, for reservation call +49 (0) 69 7575-3565.

Conference Room Overview

/ Agenda, Analog 1+2: Forum, Level 0

/ Alliance: Hall 4.C

/ Apropos, Aspekt, Argument: Hall 3.C West

/ Brillanz: Hall 4.2

/ Conclusio 1+2: Congress Center, Level C2

/ Concorde, Consens, Concept: Hall 4.C

/ Devise, Dimension: Hall 4.2

/ Effekt, Exposé, Extrakt: Hall 3.C East

/ Entente: Hall 4.C

/ Europa 1+2: Hall 4.0

/ Facette: Hall 3.Via, West

/ Fantasie 1+2: Congress Center, Level C3

/ Fragment: Hall 3.Via, West

/ Good Will: Hall 4.1

/ Harmonie: Congress Center, Level C2

/ Illusion 1–3: Congress Center, Level C3

/ Komplex, Kontrast: Hall 3.Via, East

/ Prognose: Hall 4.C

/ Respekt, Resonanz, Resultat, / Repertoire: Hall 3.1 West

/ Spektrum 1+2: Congress Center, Level C2

/ Struktur: Hall 5.0

/ Terminus: Congress Center, Level C3

/ Tulip Lounge: Hall 5.01

Conferences

Conferences, concerts and events during the Frankfurter Buchmesse 2019 will take place on the exhibition site as well as in other places in Frankfurt and in Germany. For further information please contact the information desks or see > Calendar of Events

Container Hire

Container hire for waste disposal > Cleaning Services

Courier Services

+49 (0) 69 230033

Customs

Customs in the Cargo Center, level 1, +49 (0) 69 7575-6514. Monday to Thursday from 7.00 am to 16.00 pm, Friday from 7.00 am to 14.30 pm. For further information > Forwarding Agent

D

Dates of the Frankfurter Buchmesse in the next years

14 to 18 October 2020: Guest of Honor Canada

20 to 24 October 2021: Guest of Honor Spain

19 to 23 October 2022: Guest of Honor Slovenia

18 to 22 October 2023: Guest of Honor Italy.

Decoration Service

Footprint GmbH, Galgenfeld 51 A, 61389 Schmitten, Germany, +49 (0) 69 7575-5177 or +49 (0) 69 7575 5941, @ info@footprint-gmbh.de, www.footprint-gmbh.de, office at fairground: Hall 9T Room 80 and 82.

Deliveries

Deliveries to the exhibition site > Temporary Parking Permits

Dentist

> Doctor

Designers

> Graphic Requirements

Digital Printing

> Graphic Requirements

Director’s Office Frankfurter Buchmesse

Director: Juergen Boos, for appointments: Hall 4.C, room 249, +49 (0) 69 7575-41015, -41016, 7 +49 (0) 69 7575-41049; Exhibitor Services (set-up, materials, positioning): Hall 4.C, room 209, hotline +49 (0) 69 7575-41000, 7 +49 (0) 69 7575-41045; Cashier and Accounting Department: Hall 4.C, room 145, +49 (0) 69 7575-41062 7 +49 (0) 69 7575-41064; Press & Corporate Communications: Press Centre, Congress Center Messe Frankfurt, +49 (0) 69 7575-41802, -41803, 7 +49 (0) 69 7575-41806.

Directory

> Catalogue

Dismantling

Sunday, 20 October 2019, end of the Fair at 5.30 pm. From 5.30 to 6.30 pm, the aisle carpeting in the halls will be removed, only from then on can packing material be delivered to stands. You may begin packing up within your stand at 5.30 pm. Dismantling from Sunday at approx. 6.30 pm until Monday, 21 October 2019, by midnight at the latest. Admission to the exhibition site only with set-up and dismantling pass or exhibitor pass. Please note that these passes are not transferable.

Dismantling Operations

Vehicles used in Dismantling Operations have access to the exhibition site from the Rebstock assembly area from approx. 7.00 pm on Sunday, 20 October 2019. Users of the car parks P4 etc. are requested to load their vehicles directly there. It is only possible to enter the exhibition site from there once the convoy of vehicles approaching from the Rebstock site has already entered. From 2.00 pm, the exhibition site is closed for all vehicles (incl. users of the car parks P4 etc.) and it is no longer possible for vehicles to enter the site. Please observe the traffic regulations provided by the organiser at all times.

DIY Markets

Hornbach Baumarkt (DIY market), Hanauer Landstrasse 477, +49 (0) 69 420127-0, Monday to Saturday 7.00 am to 8.00 pm; toom Baumarkt, Guerickestrasse 10, +49 (0) 69 976 835-0, Monday to Thursday 8.00 am to 8.00 pm, Friday 8.00 am to 10 pm, Saturday 8.00 am to 8.00 pm.

Doctor

Hall 4.0 South/West, Operation and Security Center Entrance (OSC), +49 (0) 69 7575-6500. Emergency Medical Service 24 hours (after Fair hours) in the Frankfurt metropolitan area: Vertragsärztlicher Bereitschaftsdienst Frankfurt, +49 (0) 69 116117. For an emergency ambulance from the nearby Galluswarte Medical Centre, Mainzer Landstrasse 265, +49 (0) 69 19292, (until midnight on workdays, 24-hour availability on weekends and public holidays). Emergency medical care for the privately insured and self-payers is provided by the Privatärztlicher Notdienst Rhein-Main, +49 (0) 69 694469. Dental emergencies, +49 (0) 69 59795360. University Dental Clinic, telephone advice service +49 (0) 69 6301-6713 or 7501 (Monday to Friday until 5.00 pm), +49 (0) 69 63015877 (Monday to Friday 5.00 pm to 11.30 pm, Saturday, Sunday and public holidays 9.30 am to 9.30 pm). > First Aid Station

Dogs

Dogs are not allowed on the exhibition site.

Drugstore

> Chemist

E

Electrical Installations

Messe Frankfurt Venue GmbH, Ludwig-Erhard-Anlage, 60327 Frankfurt am Main, +49 (0) 69 7575-6670, @ electricity@messefrankfurt.com.

E-Mail Services and Internet Access

Additional services for a fee: Services to charge (plug-in, printout, download etc.) > Business Center.  For wireless access to the Internet (free Wi-Fi for exhibitors and trade visitors only) > Wi-Fi.

Emergency Calls

Medical Emergency/First Aid: Hall 4.0 South/West, Operation and Security Center Entrance (OSC), 112. Fire Brigade: Hall 4.0 South/West, Operation and Security Center Entrance (OSC), 112 or +49 (0) 69 7575-6550. Police: Hall 4.0 South/West, Operation and Security Center Entrance (OSC), 110 or +49 (0) 69 7575-6555.

Emergency Medical Service

Doctor

Emergency Warning

Make a note of the code word “Number 89” which will be announced via loudspeaker. Tell all staff members on your stand what they must do if this announcement is made: Look immediately for unidentified objects in front of and on your stand, clarify the origin and ownership of an unidentified object. If you are unable to do so and there is a reason to be suspicious, inform the exhibition site police immediately by phoning +49 (0) 69 7575-6555 or +49 (0) 69 755-41300. State your hall, gangway and stand number. As soon as the police or Fair organisers ask you via loudspeaker to do so, all staff and visitors must leave the stand immediately and make their way to the outside area by the shortest route. Before leaving your stand, make sure you secure your property. (Take with you or secure portable cashboxes and/or notebooks only, do not lock any doors, cupboards or drawers. The stand must be freely accessible to the police at all times.) Leave the hall and tell visitors passing your stand to go with you, keep calm.

Entrance Tickets

All entrance tickets bearing the RMV logo (combi ticket), are also valid for use on the public transport services provided by the Rhein-Main-Verkehrsverbund transport network (those holding online tickets must also show a valid passport or ID card). They may only be used for journeys to or from the exhibition site but are valid within the whole zone regardless of how often you have to change services. One-day tickets purchased at the entrances are only valid for the return journey from the Book Fair.

For trade visitors (incl. translators): one-day ticket 75 euros, five-day ticket 140 euros, retail booksellers and librarians: one-day ticket 53 euros, five-day ticket 98 euros; students: one-day ticket 19 euros (proof required, discount only for student groups).

For General Public: one-day ticket Saturday or Sunday 22 euros, weekend ticket (valid on Saturday and Sunday): 30 euros. For pupils, students, trainees, retirees, jobseekers, disabled persons and holders of “Frankfurt Pass”: 15 euros (ID card required). For groups of 20 and more: 20 euros per person. Family ticket (max. 2 adults and 3 children) Saturday or Sunday: 46 euros. Children up to age of 6 are admitted free of charge, children under 14 years of age must be accompanied by an adult. The ticket offices will close 30 min. before the end of the Fair. Additional ticket offices are available only in Hall 4.C, room 144.

Exhibitors obtain their tickets on the Exhibitor ticket portal, journalists and trade visitors can obtain tickets from the Online shops of Fair Frankfurt. A service for last minute visitors: Register on buchmesse.de/login and pay your ticket online. Private visitors can also purchase tickets online for the weekend via, buchmesse.de/visit. Tickets for students and schoolchildren are not available online.

Deposited tickets can be picked up at the counter “Tickets/Pick-up and deposit” (Entrance City/Torhaus): from Tuesday, 15 October, 8:30 am to 5:30 pm; Wednesday to Saturday, 19 October 2019, 8 am to 7 pm and Sunday, 20 October 2019, 8 am to 5:30 pm > Advance Sales > Exhibitor Passes > Public Transport > Ticket Office 

Events

Information about events, cinema and theatre programme, points of interest, museums, galleries, organizations, banks, libraries, worship, auto repair shops, hotels, restaurants and many other information about Frankfurt am Main can be found in magazines like “Journal Frankfurt”, available at the kiosks, at the main station, at the airport or in hotels. > Tourist Information

Exhibition Areas

For the different exhibition areas and their distribution in the halls, see the hall plan

Exhibition Site Plan

Find an exhibition site plan providing an overview of the halls and all the service facilities here. At the entrances to the exhibition site or at any information desk, you can have a look into the hall plan onsite.  

Exhibitor Catalogue

The exhibitor catalogue contains a list of all the companies participating at the Frankfurter Buchmesse 2019, which had registered before the catalogue went to press on 29 June. Details of companies that registered after this can be obtained from the information desks or you can find them in the online version of the catalogue, which is always kept up to date.

The Catalogue is available from the ticket offices and information desks for a charge of 25 euros. Vouchers for free copies of the catalogue can be redeemed during the construction days (14 and 15 October) at the Service Counter in Hall 4.C, or at the main Information Desk in the foyer of Halls 4.1. From Wednesday 16 October, vouchers can be used at all the sales points.

Exhibition Management

> Exhibitor Services/Exhibition Management

Exhibitor Passes

Exhibitor passes for exhibitors, agents and scouts: 75 euros, obtainable in the Exhibitors Ticket Portal and as from 14 October 2019 in Hall 4.C, room 144. The exhibitor passes entitle to free g Public Transport in the Rhein-Main area (RMV combi ticket) and are valid for entrance to the exhibition site as from Sunday, 21 October 2019. > Advance Sales > Cashiers

Exhibitor Restaurant

“Italia” in Hall 4.2 East. For exhibitors and their guests only. For reservations +49 (0) 69 7575-2155 or -2460, @ catering@accente.com. 16 to 18 October 2019, from 11.30 am to 3.00 pm. Reservations are kindly requested in advance of the Fair. Entry only with exhibitor pass.

Exhibitor Services/Exhibition Management

Exhibitor services/exhibition management from 10 to 20 October 2019: Hall 4.C, room 209, service hotline +49 (0) 69 7575-41000, 7 +49 (0) 69 7575-41045. > Director’s Office Frankfurter Buchmesse

Exits

> Entrances and Exits

F

Fair Ground Plan

> Exhibition Site Plan

Fair materials

Fair materials (transparent sleeves for entrance IDs, etc.) can be picked up at the information stands in the halls, or on set-up days (14 and 15 October 2019) only at the main information desks in the foyer of Hall 4.1 as well as the Service Counter in Hall 4.C.F

Fire brigade

Hall 4.0 South/West, Operation and Security Center Entrance (OSC), +49 (0) 69 7575-6550. The general Frankfurt Fire Brigade Emergency phone no. is 112. > Emergency Calls

Fire Extinguishers

Every stand must be equipped with at least one fire extinguisher, (see our Technical Regulations, 3.2.1.12). You can order fire extinguishers through Messe Frankfurt Venue GmbH, Service & Technik, Ludwig-Erhard Anlage 1, 60327 Frankfurt am Main, +49 (0) 69 339988-0, @ info@wp-brandschutz.de.

First Aid Station

Hall 4.0 South/West, Operation and Security Center Entrance (OSC) (German Red Cross/DRK), +49 (0) 69 7575-6500. Relaxations rooms are also provided as well as a wheelchair and electric scooter rental (deposit: 50 euros per day). > Doctor > Emergency Calls > Handicapped People

Flight Information (Frankfurt Airport)

Fraport Communication Center (24-hour service), + 49 (0)1806 372 4636, www.frankfurt-airport.de. For information about airlines, please contact the > Information desk > Getting there

Floor Plans

You will find floor plans of the different floors in the Visitor Guide.

Flowers and Plants

Flowers and plants for stand decoration: Messe Frankfurt Venue GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany, +49 (0) 69 74221935, 7 +49 (0) 69 74221948, @ pflanzen@messefrankfurt.com. You will find a flower shop during the Fair in Hall 5.0 South East, beside staircase B, and during construction before the Fair in the foyer of Hall 4.

Food

> Shopping Facilities.

Forwarding Agent

Panalpina, Hall 4.0 F84 +49 (0) 172 8912070; office hours, 15 to 20 October, daily from 9.00 am to 6.30 pm; offices in Hall 10.0 Northwest, Mr Görlich: national exhibitors/storage logistics, +49 (0) 151 15104231 or +49 (0) 172 8901970; Mr. Hofmann, national exhibitors +49 (0) 172 6933075; Mr Spitzl: international exhibitors, customs clearance +49 (0) 151 16132850; Mr Bauer: international exhibitors, +49 (0) 151 15104237; office hours, 07 to 25 October, daily from 7.00 am to 7.00 pm. Further information about deliveries to the exhibition site, forklift truck hire and charges is available in the Cargo Center. Service hotline: +49 (0) 69 7575-6075.

Frankfurter Buchmesse – Registration 2020 and Information

> Exhibitor Services/Exhibition Management

Frankfurter Buchmesse Online

The website of the Frankfurter Buchmesse is the online hub of the international book and media industry, featuring current information and market analyses, practical tips, registration for conferences organised by the Frankfurter Buchmesse, online ticketing, and our comprehensive, continuously updated online catalogues, the Exhibitor Catalogue with company profiles and standnumbers as well as the Calendar of Events, featuring several thousand events. 

Frankfurter Buchmesse GmbH

The Frankfurter Buchmesse GmbH is an affiliated company of the German Publishers & Booksellers Association (Börsenverein des Deutschen Buchhandels e. V.) and organises the Frankfurer Buchmesse: Braubachstrasse 16, 60311 Frankfurt am Main, Germany, +49 (0) 69 2102-0, 7 +49 (0) 69 2102-227, @ servicecenter@buchmesse.de. > Exhibitor Services/Exhibition Management

Fraport

> Parking Permits

Furniture Rental

Service counter for furniture rental: on Monday, 14 October 2019, from 8.00 am to 7.00 pm, on Tuesday, 15 October 2019, from 8.00 am to 7.00 pm and on Wednesday, 16 October 2019, from 8.00 am to 2.00 pm: Hall 4.C, in front of Concorde room; after 17 October in Dependance: Messe Frankfurt Medien und Service GmbH, Mietmöbel und Bodenbeläge (furniture and floorings), +49 (0) 69 7575-3521, 7 +49 (0) 69 7575-6285, @ equipment@messefrankfurt.com

G

German Rail (Deutsche Bahn)

www.bahn.de > Information desks

Getting There

A bus leaves Frankfurt Airport, from Terminal 1 (from arrivals level, charter bus lane, near to the first pedestrian crossing), via Terminal 2 (bus station near to Exit E), to the exhibition site, entrance Hall 3 East, and back again. The ticket costs 7.50 euros for adults and 3 euros for children. Departure times: On Tuesday, 15 October 2019, from 8.00 am to 5 pm at 60-minute intervals, and from 16 to 20 October 2019, from 8.00 am to noon at 30-minute intervals, from noon to 3.00 pm at 60-minute intervals, and from 3.00 pm to 7.00 pm at 30-minute intervals. Alternatively, you can take an S-Bahn train to the Central Station and change there.

You will find details of buses to and from Frankfurt-Hahn Airport at the > Information desks.

From Frankfurt Central Station (Hauptbahnhof): S-Bahn trains (S3, S4, S5 and S6) from platform 104 (underground level), travel two stops to the “Frankfurt Messe” station (Torhaus Entrance), or with U-Bahn trains (U4) in the direction “Bockenheimer Warte” to the “Festhalle/Messe” station (City Entrance). You can reach the exhibition site (City Entrance) on foot in about 10 minutes from the Hauptbahnhof.

With the tram: line 16 (direction “Ginnheim”) or line 17 (direction “Rebstockbad”) to the “Festhalle/Messe” station (City Entrance).

By car: Arriving on the A5, drive to Frankfurt Westkreuz, then take the A 648 in the direction of “Messe”. Follow the signs to Rebstock car park. From here, a free shuttle bus carries people to the exhibition site. > Public transport > GPS

GPS

Enter the relevant street name for your journey. To Parkhaus Rebstock, please note for newer GPS systems please enter “Zum Messeparkhaus Rebstock”. For older systems, enter “Rebstockbad”. The street name and postcode for all GPS systems is: Max-Pruss-Straße, PLZ: 60486. Press: Straße der Nationen (Tor West).

Graphic Requirements

Graphic requirements, signs, printing, display panels, etc.: Grafik & Design, Daimlerstrasse 4, 63303 Dreieich, Germany, +49 (0) 6103 3769-292, @ bookfair@grafikunddesign.de; during the Fair as from 15 October 2019, +49 (0) 160 9580 5706.

Guards

> Stand Guard Service

H

Halal Food

> Catering and Fair Stand Delivery

Handicapped People

> Barrier-free access

Hostesses

Hostesses, assistants for stands: For hostesses, with foreign language skills, if required, contact eventence, Accente Gastronomie Service GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, +49 (0) 69 75602-2324, 7 +49 (0) 69 75602-282434, @ eventence@accente.com or during the Fair: Hall 4.C, room 203 (as from 4 October 2018), +49 (0) 69 7575-41038, -41039. > Personnel for building/dismantling > Translators

Multilingual hosts and hostesses can be a good alternative to professional interpreters at trade fairs. They act linguistically at the highest level and thus form a valuable link between international participants in discussions, business partners and customers. They establish contacts, respond to inquiries in several languages and provide assistance in translating short conversations. lingoking will be happy to advise you and find the optimal solution for your trade fair presentation. lingoking GmbH, Neumarkter Straße 81, 81673 München, +49 (0) 89 4161220-60 (24/7 Buchmesse-Hotline), 7 +49 (0) 89 4161220-19, @ buchmesse@lingoking.com.

Hotel Reservation

> Accommodation Services

I

Information Desks

Information desks are located in the main entrances of the exhibition site, at all the hall levels as well as at the Via Mobile (moving walkway connecting with all the halls) and provide information about everything. You can also leave a message or ask for lost property here. The > Exhibitor Catalogue at the Frankfurter Buchmesse may be consulted and bought as well. The > Main Information desk is located in Hall 4.1 Foyer, +49 (0) 69 7575-1342, -1343.

Insurance

We recommend that you insure all of your exhibition goods. Each exhibitor is responsible for the adequate supervision of their own goods and any stand equipment provided during opening hours and especially during general public visiting hours. This applies from the time of the delivery – including set-up and dismantling – and up until the final removal. Wulff und Partner Versicherungsvermittlungs GmbH, Mr. Volker May, Max-Planck-Str. 6-8, 50858 Köln, +49 (0) 221 959425-12, 7+49 (0) 221 959425-25, @ vm@wulffundpartner.de. > Stand Guard Service

Interim Access

Interim access during the Fair > Temporary Parking Permits > Temporary Entrance Passes

Internet Access

> Business Center > E-mail Services, free Wi-Fi Internet access > Wi-Fi.

Interpreters

> Hostesses

J

Journals

International journals and magazines for sale > Newspapers

K

Kosher Food

> Catering and Fair Stand Delivery

L

Left Luggage

> Cloakroom Facilities

Legal Department

The Association’s legal advisor and representatives are available at the German Publishers & Booksellers Association Centre in Hall 3.1 H 65.

Light

Messe Frankfurt Medien und Service GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, +49 (0) 69 7575-3505, @ SMP@messefrankfurt.com.

Lockers

For security reasons, no publicly accessible lockers will be available for use during the Frankfurter Buchmesse. If you have luggage to store g Cloakroom Facilities

Locks

> Security Locks

Lost Property Office

The Lost Property Office is located at Torhaus Service Center, level 0, +49 (0) 69 7575-1448, @ fundbuero@messefrankfurt.com, 15 to 21 October 2019, from 8.00 am to 6.00 pm. Or contact any > Information Desk, where you can fill in a declaration.

M

Main Information Desk

The main information desk and general > Meeting Point is located in the foyer of Hall 4.1 and is open as from 14 October 2019. You can also leave a message in the > Compass system at all other > Information Desks.

Medical Assistance

> Doctor > First Aid Station

Meeting Point

The general meeting point is the > Main Information Desk in the Foyer of Hall 4.1, open as from 14 October 2019. > Main information

Message Service

At the service counter in Hall 4.C, messages will be delivered to the stands as soon as possible (max. 30 minutes). Please indicate exhibitor name and complete stand number, +49 (0) 69 7575-41054.

Mobile Communications

> MultiMedia-Shop

Mobile Services

> App

Money Exchange

> Banks, also at Reise-Bank, Frankfurt main station, exit south side, +49 (0) 69 24278591,  @ Frankfurt.bahnhof@reisebank.de every day from 7.30 am to 9.00 pm > Cash Dispense

MultiMedia Shop

Torhaus Service Center, level 3 (within the > Business Center), +49 (0) 69 7575-1320. SIM cards, prepaid cards, laptops, desk copiers, computers, notebooks and accessories, printers, scanners etc. 14 to 20 October 2019, from 8.30 am to 6.30 pm. g Computer Technology and Audio-Visual Equipment

My Book Fair

My Book Fair is your personal customer area on the Frankfurter Buchmesse website. After registering here, you can purchase tickets to the Book Fair, apply for your accreditation as a journalist, ask for an invitation letter for the obtainment of a visa or pay your bills with credit card.

N

Newspapers

Newspapers and magazines (both local and international) are on sale at kiosks in the Foyers of Hall 4.2 and 5.1/6.1.

Nursery Rooms

Nursery rooms are available in Hall 3.1 South, room 10 (in front of the hall manager’s office), in Halls 4.0, 4.1 and 4.2 West and East both in ladies and men’s toilets. Rooms where you can change your baby’s nappies are also situated at the g First Aid Station, Hall 4.0 South/West, Operation and Security Center Entrance (OSC) and at Torhaus Service Center, level 3, ladies’ and men’s toilets.

O

Office Equipment

> Computer Technology and Audio-Visual Equipment > MultiMedia-Shop

Opening Ceremony

The opening ceremony of the Frankfurter Buchmesse 2019 will take place on Tuesday, 15 October 2019, at 5.00 pm in the Congress Center Messe Frankfurt, Harmonie conference room. Participation only by personal invitation. The opening of the pavilion of Guest of Honour Georgia will take place after the opening ceremony of the Frankfurter Buchmesse, at approx. 6.30 pm in the Forum, Level 1. Opening press conference: 15 October 2019, at 11.00 am, Frankfurt Pavilion, Agora. Afterwards there will be a press tour through the Guest of Honour Norway presentation at the Forum, Level 1.

Opening hours

Wednesday, 16 October, to Saturday, 19 October 2019, from 9.00 am to 6.30 pm; Sunday, 20 October 2019, from 9.00 am to 5.30 pm. Ticket offices will close 30 minutes before the end of the fair. During the week (Wednesday to Friday) admission is reserved exclusively for trade visitors, the press and exhibitors. On weekends, the general public also has access to the exhibition grounds. On all days of the fair, exhibitors have the opportunity to enter the fairground up to two hours before the general opening hours. Access during set-up and dismantling > Set-up > Dismantling

P

Packaging Materials

Packaging materials can be obtained from 4.00 pm on the final day of the Fair from the following locations: at the stand of the freight forwarder, Panalpina, in Hall 4.0 F84, +49 (0) 172 8912070, and in the freight warehouse in Hall 10.0 West.

Parking

Rebstock multi-storey car park (Messe Parkhaus Rebstock), Am Römerhof, fee: 15 euros per day, with direct access from the autobahn, exit “Frankfurt West”, and free shuttle bus service to the exhibition site, Entrance Hall 10 and Entrance Hall 3 East. Arriving from the city centre, follow Theodor-Heuss-Allee to Katharinenkreisel.

The cashier in the Rebstock car park is open daily until approx. 8.00 pm, the vending machines are accessible 24 hours. Truck parking charges on the Rebstock car park are 26 euros/day for trucks up to 10 metres in length and 29 euros/day for trucks exceeding 10 metres in length.

The P4 (on Hall 4) car parks on the exhibition site (with > Parking Permits) is restricted to exhibitors and open during the Fair from Wednesday to Saturday from 8.00 am to 9.00 pm and from Sunday, 20 October, 24 hours until midnight Monday, 21 October 2019. Please note that the exhibition site is closed for all traffic on the last day of the Fair, Sunday, 20 October 2019, between 2.00 pm and 7.00 pm. Exhibitors with parking permits for the exhibition site (P4) are also only allowed to drive to their parking spaces up until 2.00 pm after which entry is no longer possible till approx. 7.00 pm at the earliest. The public car parks at “Messeturm” and “Hotel Maritim” outside the exhibition site are open 24 hours.

Parking Permits

Parking permits for exhibitors on the exhibition site for the period of the whole Fair (no individual days), to order in advance from Fraport AG, HVM-PV, Park-Service Messe, 60547 Frankfurt am Main, Germany, +49 (0) 69 690-74454, 7 +49 (0) 69 690-59717, @ park-service@fraport.de. Fraport service counter at Hall 4.C, in front of Concorde room, 14 and 15 October 2019, from 8.00 am to 6.00 pm, 16 October 2019, from 8.00 am to 1.00 pm, +49 (0) 69 7575-1314. Parking spaces have been reserved behind the halls for exhibitors who have walking difficulties. Request to Messe Frankfurt Venue GmbH, information hotline for disabled visitors, +49 (0) 69 7575-6999, @ handicap@messefrankfurt.com. Visitors who have walking difficulties and an “AG-Card” (i.e. a certificate for people with exceptional mobility difficulties) can also drive in through all opened gates and be assigned a parking space by the on-site personnel. > Press Car Park > Temporary Entrance Passes > Temporary Parking Permits

Payments

Payments still due to Frankfurter Buchmesse: Hall 4.C, room 145; payments due to Messe Frankfurt GmbH: Torhaus, level 4 Monday till Friday from 8.30 am to 11.30 am and from 1 pm to 3 pm. > Cashiers

Personnel for Building/Dismantling

Stageservice Frankfurt am Main GmbH, Westerbachstraße 47, 60489 Frankfurt am Main, + 49 (0)69 971 941 40, 7 +49 (0) 69 971 941 60, @ messe@stagegmbh.com.

Job Center Frankfurt, commercial job placements, +49 (0)69 2171-2777, open from 5.00 am to 1.00 pm, 7 +49 (0) 69 2171-2470, @ Jobcenter-Rhein-Main@jobcenter-ge.de > Hostesses

Phone Cards

SIM cards or prepaid cards for mobile phones > MultiMedia-Shop

Photocopying Service

> Business Center

Photographers

Photographers will usually call at stands and will accept commissions. Requests for photographs to be taken can also be made at the nearest information desk or in advance by telephone or fax. Responsible for all Halls: Mychalzik & Kornaker GbR Fotodesing, c/o Group of Peers, Radilostraße 43, 60489 Frankfurt am Main, Germany, +49 (0) 171 2134372, @ mkfotodesign@t-online.de.

Police Station

Hall 4.0 South/West, Operation and Security Center Entrance (OSC),  +49 (0) 69 7575-6555 or 110. > Emergency Calls

Postal Address

Postal address for exhibitors during the Frankfurter Buchmesse: Please address all items posted to your stand clearly and as follows: exhibitor name, hall and stand number, Frankfurter Buchmesse, Messegelände, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany.

Postal Services

DHL Trade Fairs & Events GmbH: Torhaus Service Center, level 3, +49 (0) 69 7575-5462, 7 +49 (0) 69 7575-5487, 16 to 20 October 2019 from 9.00 am to 5.00 pm.

Prayer Room

Muslim Faith, Hall 10.4, room 21; Jewish Faith, Hall 5.0, room Struktur. > Religious Services

Prescription Service

Prescription service at the > Main Information Desk, Hall 4.1 Foyer. Accept of prescriptions daily until 11.00 am, collection of prescriptions daily from 4.00 pm. You will be asked to put down a deposit. > Doctor

Press Car Park

Journalists can park in the Rebstock multi-storey car park; upon presentation of their press pass at the ticket office they will be given a free exit ticket. Free shuttle buses (every 5 min.) will bring them directly to the exhibition site, Entrance Hall 10 or Entrance Hall 3 East. > Shuttle Buses

Protocol

Protocol of the Frankfurter Buchmesse: Hall 4.C, Room 177, +49 (0)69 7575-41178, -41179. > Visitor Protocol (of the Association of the German Book Trade) > Visitor Protocol

Public Transport

All entrance tickets bearing the RMV logo (combi ticket) are also valid for use on the public transport services provided by the Rhein-Main-Verkehrsverbund transport network for as long as they are valid as entrance tickets to the Fair. They may only be used for journeys to or from the exhibition site but are valid within the whole zone regardless of how often you have to change services. One-day tickets purchased at the entrances are only valid for the return journey from the Book Fair. Individual timetables on www.rmv.de or via the RMV service telephone: +49 (0) 69 24 24 80 24 (24 hours a day). > Public Transport Tickets can be purchased at the multilingual RMV ticket machines on the gates or at the stops (no ticket sale on the trains). > Advance Sales > Entrance Tickets

R

Radio Controlled Messenger Service

For radio controlled messenger services, call +49 (0) 69 230 033.

Rail Connections

Rail Connections and timetable information can be obtained at all the Information Desks. > Trains

Religious Services

Protestant: Sunday, 20 October 2019, at 1.00 pm in the Church Center, Torhaus, level 4. Catholic: Sunday, 20 October 2019 at 10.00 am, Holy Communion, in the Church Center, Torhaus, level 4. Catholic midday meditation from 10 to 13 October 2018 daily at 1.30 pm in the > Church Center. > Prayers Room. Jewish: Wednesday, 10 October and Sunday, 14 October 2019, at 2.00 pm in Hall 5.0, room Struktur.

Rental Furniture

> Furniture Rental

Restaurants and Coffee Bars

The opening times of the restaurants and coffee bars at the exhibition site are as follows:

/ Café City (self-service, City Entrance): 16 to 19 October 2019, 8.30 am to 6.00 pm, 20 October 2019, 8.30 am to 5 pm.

/ Patio (Forum Via) – specialities from the Guest of Honour: 16 to 20 October 2019, 10.00 am to 5.00 pm.

/ Aubergine (self-service, Hall 3.0 West) – salads, pasta, and light cuisine: 16 to 20 October 2019, 11.00 am to 4.00 pm.

/ Bar Aubergine (self-service, Hall 3.0 West) – snacks as sandwiches, bagels, and muffins: 15 October 2019, 10.00 am to 4.00 pm, 16 to 20 October 2019, 9.00 am to 5.00 pm.

/ Trilogie (Hall 3.1 East) – full-service restaurant: 16 to 20 October 2019, 10.00 am to 5.00 pm.

/ Sky (self-service, Hall 4.0 East) – vegan, vegetarian and burger: 15 October 2019, 11.00 am to 4.00 pm, 16 to 20 October 2019, 10.00 am to 5.00 pm.

/ Piazza (Hall 4.1 East) – pizza and pasta: 15 October 2019, 10.00 am to 4.00 pm, 16 to 20 October 2019, 9.00 am to 5.00 pm.

/ Metropol (self-service, Hall 4.1 East) – hearty, rustic cuisine: 16 to 20 October 2019, 10.00 am to 4.00 pm.

/ Pub (Hall 4.2 East) – little snacks: 16 to 20 October 2019, 10.00 am to 4.00 pm.

/ Sushi Bar (Hall 6.Z East) – sushi: 16 to 20 October 2019, 10.00 am to 5.00 pm.

/ Westend (Hall 6.1 West) – German cuisine: 16 to 20 October 2019, 10.00 am to 5.00 pm.

/ NewSite (Hall 6.2 West) – Asian cuisine: 16 to 20 October 2019, 10.00 am to 5.00 pm.

To make reservations in the restaurants with waiter service: @ restaurant@accente.com; information +49 (0) 69 75602-0. All the restaurants and cafés accept credit cards. You also can get snacks, fruit, frankfurter, sushi, sweets and beverages at the coffee bars situated within the halls, locations at > Information Desks

S

Sale of Books

As of 2019, books can be sold to the general public on both days, Saturday and Sunday and during events. In accordance with German price maintenance laws, sales to the general public must be at the official retail price.

At Rare Books & Fine Art Frankfurt, the sale of antique/collectible books (not subject to retail price regulations) is permitted on all days of the fair. If you want to give customers books as gifts, please mark them as such (e.g. company stamp or inserted business card).

Please see the exhibitor's information for more details > Security Controls

 

Secretarial Services

For secretarial services, please contact the > Business Center.

 

Security Controls

Security controls and searches may be made inside the halls and anywhere on the exhibition site. They serve your safety and security and help to combat theft of your books. Please carry proof of legitimate possession (detailed delivery note, sales receipt or commissioning receipt from the publishing house for the respective books) when taking books to another stand or hall to avoid suspicion of theft. > Sale of Books

 

Security Locks

Security locks for bench cabinets are on sale from 14 October 2019 for a charge of 49 euros at the service counter in Hall 4.C. Please note: No refund of the paid price. The security locks cannot be returned.

 

Security Services

Security Services of the Frankfurter Buchmesse can be reached from 16 to 20 October 2019 at +49 (0) 69 7575-3333 or @ osc@messefrankfurt.de.

 

Set-up

Set-up times are as follows: Sunday, 13 October 2019, 7.00 am to 9.00 pm; Monday, 14 October 2019, 7.00 am to 10.00 pm; Tuesday, 15 October 2019, 7.00 am to 10 pm. On any day, the exhibition site can only be accessed by those with valid identification. All entrances and gates will be subject to controlling. During the entire set-up period, vehicles can only access the exhibition site via check-in. Please follow the signposted route. You should pre-register your vehicle using the online portal of Messe Frankfurt: https://einfahrt.messefrankfurt.com/. The registered details will then be reviewed at check-in, and you will receive an entry permit for your vehicle. You will also be informed of when and through which gate you can access the exhibition site. For more information, please visit: buchmesse.de/set-up. Please follow the traffic regulations handed out by the organizer.

 

Shelf Rails/Shelves

In addition to the ones provided at the stand, customers with a system stand can mount additional shelf rails at no extra charge. These are available on the set-up days in specially provided steel boxes. The diagrams at the hall entrances will direct you to the nearest steel box.

 

Shipping Agent

> Forwarding Agent

 

Shopping Facilities

You will find supermarkets and small shops selling fresh breads and beverages of all kinds, toiletries, DIY and electrical goods, household goods and souvenirs. The supermarkets are in Hall 5.0 South, and in the Torhaus, level 3; small shops are located in Halls 4.0, 4.1 (foyer) and at the City Entrance. There are also different coffee bars within the halls selling beverages, sandwiches, frankfurters, sushi, sweets and fruit. > Cigarettes and > Newspapers are available at the kiosks.

Fair Shop – Trends to buy

In this shop, you’ll find book fair merchandise and items from recent fairs. Find something useful, beautiful, trendy or classic, whether it’s high-quality or inexpensive. Get something for travel, the office, your home or loved ones, as well as items for play, to wear, for living or for writing. Much of it is “Made in Germany” using sustainable production methods. Trends for sale – so head over to the shop!

 

Showcases

> Furniture Rental

 

Shuttle Buses

Shuttle buses free of charge, with stops at the halls 5 and 6 from the City Entrance (Hall 1) to hall 10 and vice versa, from º 7.45 am to 8.00 pm, on Sunday until 7.00 pm. Shuttle buses free of charge from Rebstock multi-storey car park (MesseParkhaus Rebstock) to the exhibition site, Entrance Hall 10 and to the Entrance Hall 3 East from Tuesday to Sunday from 7.45 am to 8.00 pm, on Sunday until 9.00 pm. > Airport Shuttle Service

 

Signboards

Additional signboards g Graphic Requirements. During the Fair (except weekend) also: Edel, +49 (0) 69 7560770; Schreiber +49 (0) 69 7575-6132.

 

Site Maps

Site Maps with a hall overview and all service facilities can be found here. The site maps are also available at the entrances to the fair grounds and at all > information stands.

 

Smoke-free Book Fair

Clean air in the halls is important. Smoking is therefore only permitted outdoors. Exhibitors on the upper hall levels can use the balcony in front of Hall 3.1 or the roof garden with café in the walkway between Halls 4.2 and 6.2. Exhibitors from Halls 5.1 and 6.1 can also reach this area via the stairs in the walkway between Halls 5.1 and 6.1.

 

Social Media

Become a fan on facebook.com/frankfurtbookfair. Or follow us @book_fair on Twitter, at twitter.com/Book_Fair or buchmesse on Instagram at instagram.com/buchmesse. Our hashtag is #fbm19.

 

Stand Guard Service

Stand guard service must be hired through Messe Frankfurt Venue GmbH, shop for exhibitors. +49 (0) 69 7575-6342. Operating company: Accente Gastronomie Services GmbH, you can call Accente Gastronomie Services GmbH’s operational managers 24 hours a day on +49 (0) 69 75602-2470 or mail to @ security@accente.com. In emergencies, you can call the Operation and Security Centre 24 hours a day on +49 (0) 69 7575–3333. > Insurance

 

Stationary

Mini Market Hall 4.1 Foyer, Supermarket at Torhaus Service Center, level 3 from 8.00 am to 6.00 pm, on 20 October 2019 from 8.00 am to 5.00 pm.

 

Storage

Do you want to store brochures, advertising material etc. during the Fair? Contact > Forwarding Agent. Delivery to the stand for a fee is possible.

 

Subject Groups

> Exhibition Areas

T

Taxi Ranks

Taxi ranks are situated at the entrances of the exhibition site: City (Hall 1), Hall 3 East (at gate “Ost”), and at the Congress Center Messe Frankfurt, +49 (0) 69 230001, +49 (0) 69 250001, +49 (0) 69 230033.

Taxis

Taxis are permitted to enter the exhibition site on set-up days, 13 October 2019, from 7.00 am to 9.00 pm, 14 and 15 October 2019, from 7.00 am to 10.00 pm, and on Sunday, 20 October 2019, from 7.00 pm. No entry possible during the Fair! > Taxi Ranks

Telecommunication

Telecommunication and Internet at the exhibition stand: order of telecommunication packages, telephone and fax connection, Internet access etc. from Messe Frankfurt Venue GmbH, Ausstellerservice – Telekommunikation, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany, +49 (0) 69 7575-71173, 7 +49 (0) 69 7575-2992, @ telekommunikation@messefrankfurt.com. Wireless Internet Access > Wi-Fi.

The telephones will be connected and picked up at the end of the exhibition as ordered of the Telekom service counter, Hall 4.C in front of Concorde room: 14 and 15 October 2019, from 9.00 am to 6.00 pm, 16 October 2019, from 9.00 am to 2.00 pm; service hotline +49 (0) 69 7575-71173, for fault clearing, please call +49 (0) 69 7575-71172.

Telephone Information

domestic +49 11833, international +49 11834.

Temporary Entrance Passes

Temporary Entrance Passes are available at the > Ticket Offices. They are valid for 24 hours only for exhibitors and require a deposit of 98 euros per person. Exhibitors can also receive refunds in Hall 4.C, room 144. > Cashiers > Temporary Parking Permits

Temporary Parking Permits

Limited entry for deliveries during the fair is possible from 16 to 19 October 2019, between 8.00 am and 6.00 pm: access via gate “Nord” or “Süd” for halls 3, 4, 5 and 6 and via gate “Ost” to Forum. There you will get an interim permit for your vehicle, valid for two hours, upon a deposit of 100 euros which will be refunded at the same gate if you leave the exhibition site on time. There will be no interim access at all on Sunday, 20 October 2019, the last day of the Fair. Please follow the traffic regulations handed out by the organizer.

Theatre and Concert Tickets

Tickets for theatre, opera, musicals, concerts and other events are available at “Frankfurt Ticket RheinMain” (www.frankfurtticket.de), ticket hotline +49 (0) 69 1340-400, Monday to Friday 10.00 am to 6.00 pm, Saturday from 10.00 am to 3.00 pm, Sunday closed, Hauptwache, level B, Monday to Friday 10.00 am to 6.00 pm, Saturday 10.00 am to 3.00 pm.

At MyZeil Ticketshop, Zeil 106 (MyZeil), Monday to Wednesday 10.00 am to 8.00 pm, Thursday to Saturday 10.00 am to 9.00 pm, +49 (0) 69 20-228 or +49 (0) 69 29 69 29, www.myzeil-ticketshop.de.

Theft

Theft of books and other exhibits should be reported by the exhibitor to the Police Station, Hall 4.0 South/West, Entrance Operation and Security Center (OSC), +49 (0) 69 7575-6555. > Insurance > Stand Guard Service

Ticket Offices

Ticket Offices are located at the main entrances of the exhibition site: open as from 16 October 2019. There you can purchase > Entrance Tickets for visitors and the > Exhibitor Catalogue. The ticket offices will close 30 min. before the end of the Fair. > Advance Sales > Cashiers > Exhibitor Passes

Ticket Sale

Ticket Sale for trade visitors and general public at the cashiers in the main entrance areas from 16 October 2019. Additional exhibitor passes are available from 14 October 2019 in Hall 4.C, room 144. > Entrance Tickets > Cashiers > Advance Sales

Tickets for Public Transportation

Underground (U-Bahn), local railways (S-Bahn) and trams in Frankfurt and the surrounding area are only available from multilingual RMV ticket machines either on or near the platforms/stops before boarding or in the ticketshop . Tickets are not sold in the trains > Entrance Tickets

Tourist Information

Please contact the service counter of GFFB (welcome service) at city entrance, level 1, 15 to 18 October 2019 from 1.30 pm to 6.30 pm. After the fair, in the Tourist Information of Frankfurt’s main station, entrance hall, for accommodation services and any information about the City of Frankfurt, Monday to Friday from 8.00 am to 9.00 pm, weekend and on holidays from 9.00 am to 6.00 pm. > Accommodation Services

Trains

ReiseZentrum, Frankfurt main station or at www.bahn.de. For information on train schedules, please ask at one of the > Information Desks.

Translators

lingoking GmbH, Neumarkter Straße 81, 81673 Munich, +49 (0) 89 4161220-60 (24/7 book fair hotline), 7 +49 (0) 89 4161220-19, @ buchmesse@lingoking.com. For additional information about our services at and around the Frankfurter Buchmesse: www.lingoking.com/en/specials/frankfurt-book-fair/. Professional trade fair interpreters for your talks with international partners.

Transport

> Forwarding Agent

Travel Information

> Information Desks > Frankfurt Airport 

Trolleys

Trolleys can be hired from the stands of the > Forwarding Agent in Hall 4.0 F84, on 14 and 15 October 2019 from 10.00 am to 5.00 pm as well as during dismantling on 20 October 2019 from 4.30 pm to 8.00 pm. A deposit of 50 euros or a passport/drivers license will be required as security. The rental charge is 11 € per hour.

Typing Pool

> Business Center

V

Visitor Protocol

Visitor Protocol and guest service of the Association of the German Book Trade: reception for invited guests in Hall 4.C, Room 183, +49 (0) 69 7575-41186, -41187, 7 +49 (0) 69 7575-41189. > Protocol.

W

Water Connection

For a water connection at your stand, please contact Messe Frankfurt Venue GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany, +49 (0) 69 7575-6678, 7 +49 (0) 69 7575-2992, @ wasser@messefrankfurt.com.

Wheelchairs

Wheelchairs or electric scooters can be hired at the > First Aid Station in Hall 4.0 South/West, Operation and Security Center Entrance (OSC), deposit: 50 euros per day. > Barrier-free access

Wi-Fi

To check and send e-mails or to view websites, from Tuesday 9 October, exhibitors and trade visitors can access complimentary Wi-Fi in all foyers, passageways, Via Mobile areas and at the Agora. There are also clearly identified Wi-Fi areas within some cafés in the halls. Please note that the Wi-Fi is not suitable for VPN connections, VoIP calls or online presentations. In order to use wireless Internet, you will need a notebook, PC or PDA with Wi-Fi capability conforming to the IEEE 802.11b/g standard. Access is also possible using mobile devices (smart phones, tablets etc.). It is impossible to provide universal free Wi-Fi access in all the halls. To order an Internet connection at your stand, for example a cable-based VDSL connection, please contact Messe Frankfurt Venue GmbH, +49 (0 )69 7575-71173. The set-up of the exhibitor’s own Wi-Fi network at the stand (third party network) is subject to registration and approval. The technical regulations of the exhibition site apply. Some Wi-Fi areas have charging stations for mobile devices.

Wi-Fi access is free of charge for all visitors in the designated Wi-Fi areas in hall 3 C East and 3 C West.

Worship

> Religious Services