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Plan your visit to the fair

Fair Preparations. Everything you need to know.

We have put together the most important information for you so that everything runs smoothly from the planning stage to the set-up and the days of the actual fair.

If you are looking for forwarding agents, catering or interpreters, you will find contacts and order forms on our website Service Contractors.

Please check our website Visa if you are an exhibitor from a country requiring a visa. See how we can support you.

Many of your questions about the Frankfurter Buchmesse "Special Edition 2020" are answered in our FAQ 2020.

Stand construction, equipment and design

Custom-built stand: Approval of stand design

Every custom-built stand is subject to approval. The deadline for submitting stand construction plans has been extended to the 1 September 2020; please send directly to custombuiltstand@buchmesse.de.

Where applicable, an additional plan review and inspection of the built stand may be requested by Messe Frankfurt. Any additional costs incurred as a result will be passed on to the exhibitors or their stand constructor.

Technical regulations and COVID-19 exhibitor requirements

Stand heights

The usual construction height is 2.50 m. If you would like to build higher, this is generally subject to approval, and we ask you to apply for this informally in writing. The exhibitor is responsible for the static safety of the stand. Stand constructions of more than 4 m in height are subject to a fee (see: Exhibition Options & Prices 2020). In addition, in such cases, the plans must be checked and the built stand must be approved by Messe Frankfurt's structural engineers.

Any additional costs incurred as a result will be charged to the exhibitors or their stand constructor.

Please note, the maximum stand heights (including floor, platforms, decorative and advertising elements) vary in the halls:

Halls 6.1 and 6.2: max. 3.70 m

Halls 1.1, 4.1 and 4.2: max. 4 m

Halls 1.2, 3.0, 3.1, 4.0 and 6.0: max. 5 m

Ceiling suspensions

Any planned suspension from the ceiling is subject to prior approval. Please submit a request for approval to the organiser together with your stand plans. You must commission ceiling suspension work separately, and all related work must be carried out by the organiser’s contractor.

Contact and order forms can be found on our service contractors page.

A 25% express surcharge will be applied to all orders placed later than 22 calendar days before the fair.

Closed stand walls

In the interest of exhibitors opposite your stand, it is not allowed to build a completely closed-off wall if your stand straddles two aisles and is 4 metres wide or more. At least 50 per cent of a wall that faces an aisle must be kept open.

Electrical connections and other technology

On our service contractor page you will find addresses of service companies for ordering computers. Information on Internet connections can be found under Telecommunications. Ordering, processing and payment is carried out directly by the company you have commissioned.

For system stands, we automatically provide the power connection - you only need to order the lighting fixtures. If you have ordered the "Furniture & Lighting" furniture package suitable for your stand size from us, the stand is already equipped with the corresponding number of spotlights (with LED light source). A socket with 1 kW output per stand is directly attached to the power rail in the ceiling frame.

All other jobs, such as laying cables and additional kW, must be ordered from and settled directly with the contract electrician (Messe Frankfurt Venue GmbH, Service & Technik).

If you have booked a custom-built stand, please provide a drawing with the location of the stand’s electrical switch box to Messe Frankfurt Venue GmbH, Service & Technik. Any electrical connections that are not directly installed by them will be checked by correctness by Messe Frankfurt Venue GmbH, Service & Technical Services for technical compliance before 

When using low-voltage systems, please observe the Technical Regulations enclosed with the order form for electrical connections.

Orders placed less than 22 calendar days before the trade fair are subject to a flat-rate express surcharge of 25 percent.

Service contractors

Fire extinguishers

Each stand up to 200 sqm must be equipped with at least one fire extinguisher. Additional fire extinguishers must be provided for each additional 200 sqm.

Service contractors

Carpet colour in the hall aisles, Communication Area

For better orientation and improvement of visitor flow at this year’s fair we are using the following colours for the hall aisle carpets:

/ TOMATO (Rips 9962) for vertical and circumferential aisles in the halls

/ ANTHRACITE (Rips 0045) for the main aisles with numbered stands

/ MOUSY GREY (Rips 0915) for the Communication Area in front of the stands

The Communication Area is a new feature and part of the hygiene concept in place for Frankfurter Buchmesse 2020. It runs 1.5 m deep, marked with a contrasting carpet colour, adding a waiting and communication area for visitors within the aisle in front of each stand. This is to aid social distancing requirements that will be in place. The Communication Area does not count as part of the stand but is part of the aisle and must therefore not be built on or blocked by furniture.

In case your stand happens to have the same or very similar carpet colour to the Communication Area, we kindly ask you to please mark your stand boundary with adhesive tape or something similar, so the border to the aisly is clearly visible.

If you have a stand builder or use a service provider to lay the carpet, please make sure they are aware of §3.5.8 (Floor coverings) within our Technical Regulations.

System stands are laid with standard grey carpet (Rips 0905 Grey).

Service contractors

System stand: Furniture & Light and Elements & Extras

"Furniture & Light" packages as well as "Elements & Extras" for system stands are usually ordered when the stand is registered. Here you will find the details & prices

If you have not yet ordered any furnishings or fittings and wish to do so, please e-mail form S from the registration set (or pages 2 and 3 from the System stand registration form) to your Sales Manager at Frankfurter Buchmesse.

Order additional equipment

For additional individual pieces of furniture or lighting please contact the relevant service contractor; please note the deadline on their order forms. 

Please note the changes to your stand planning that result from the health protection measures.

System stand: bench cabinets

The System stands of the Frankfurter Buchmesse are equipped as standard with one lockable bench cabinet per metre of rear wall.
Locks for your bench cabinets are available for sale in Hall 4.C, Service Counter Rental Furniture, for 49 euros. The Service Counter is only staffed until 2 pm on the last set-up days (Monday and Tuesday) and on the first day of the Fair (Wednesday).

The bench cabinets must be emptied of all contents on Sunday, 18 October 2020. All bench cabinets will be collected on Monday 19 October 2020, and any remaining contents disposed of.

System stand: Stand sign

All system stands come with standard stand signs (97 cm width, 20.5 cm height). The signs display the company name and country according to the catalogue entry and are fastened with S-hooks, so that they can be easily moved or even removed. Custom-made signage can be used but must be produced at your own expense and may only be attached in such a way that the stand material is not being damaged.

System stand: Bookshelves

Our system stands come with a standard of 4 shelves per 1 metre of stand wall; the shelves will be placed into your stand so you can put them up yourself as required during set-up. 
Metal containers with additional shelving will be placed in each hall during set-up; if you need more shelves please help yourself, and please also return any unused shelving there again. Maps at the hall entrances will show the locations of these containers. Please do not store any shelving within the bench cabinets. 

You will appreciate that we cannot clean the bookshelves: the dust created during set-up days would immediately dirten them again, and having them protectively shrinkwrapped would produce unneccessary waste. 

System stand Deluxe

A System stand Deluxe allows you to showcase your company with an even stronger profile. We will plan and build an individualised system stand according to your briefing, to suit both your brand identity and your budget.

More information

Health protection: Measures taken in response to the COVID-19 pandemic

Hygiene concept

Our Hygiene concept lists the measures that are required in view of the global COVID-19 pandemic.

Hygiene concept

COVID-19 exhibitor requirements

All specifications that will apply in 2020 in addition to the usual Technical Guidelines at the Frankfurt exhibition grounds are listed in the leaflet "COVID-19 exhibitor requirements". This year, the regulations are part of our General Terms and Conditions and must be observed by all exhibitors.

COVID-19 exhibitor requirements

Changes for your stand planning

We have summarised an overview of changes in stand construction, size and equipment for you in the following information sheet.

Changes for your stand planning

Set-up and dismantling

Set-up times

Sunday, 11 October 2020
7.00 am – 9.00 pm

Monday, 12 October 2020
7.00 am – 10.00 pm

Tuesday, 13 October 2020
7.00 am – 10.00 pm

    All stand construction staff must carry set-up passes at all times; exhibitors can access the site during set-up using their exhibitors’ passes. Every person wishing to access the exhibition site is required to leave a health self-declaration each day before entering.

Set-up must be completed by 10.00 pm on Tuesday 13 October 2020, and all persons are requested to vacate the premises by then. 

Please make sure to keep the hall aisles free during set-up, as materials blocking the aisle is a hindrance and may delay the work by our service contractors. Any unrequired Frankfurter Buchmesse system stand material can be left at the hall edges for collection. 

Access to all fire extinguishers and hydrants must be kept clear at all times. 

Set-up and dismantling passes

During the set-up and dismantling days, the exhibition site can only be accessed with a valid set-up/dismantling pass (exhibitor passes allow access from Sunday 11 October 2020). Every person wishing to access the exhibition site is required to leave a health self-declaration each day before entering.

Via the Exhibitor Ticket Portal, exhibitors’ ticket mangers (and their nominated deputies, where applicable) can issue set-up/dismantling passes for stand personnel or service providers, as required.

Please note that these passes are not transferable and are only intended for use by stand construction personnel.

In order to reduce the risk of theft in the halls, we ask you not to pass on exhibitor passes or set-up and dismantling passes to third parties.
Transparent covers and lanyards for the passes are available at the information desk in Hall 4.C and at the entrances.

Exhibitor Ticket Portal

Vehicle access during set-up and dismantling

With its traffic and control system, Messe Frankfurt offers its customers optimised access during the set-up and dismantling phases of the Frankfurter Buchmesse. From mid-August, you can register online in advance, download your registration confirmation and print it out. With this registration confirmation, you can drive to the signposted check-in during the set-up phase. There you will receive your entry permit for the exhibition site.

The information below provided by Messe Frankfurt is expected to be available for download in mid-August in the version updated for 2020.

Information on traffic regulations on the exhibition grounds will be available here from the end of August.

Early access for exhibitors with custom-built stands

Stand construction or delivery of stand construction materials before Sunday, 11 October 2020 is only possible for exhibitors with custom-built stands of 40 sqm or more with special written permission from Frankfurter Buchmesse. For early access (including delivery of stand materials), a fee of 765 euros for two to three days (from 8 or 9 October) or 180 euros for one day (10 October 2020) will be charged.

Please send your application for early access by 1 September 2020 - together with your stand construction plans for the stand approval - to custombuiltstand@buchmesse.de.

Dismantling

Sunday 18 October 5.30 pm until midnight of Monday 19 October 2020.

Frankfurter Buchmesse officially ends at 5.30 pm on Sunday 18 October 2020 – all stands must be staffed until then. After 5.30 removal of the hall aisle carpets will commence. 

Packing up within the stands, the delivery of packaging material, or the dismantling of stands beforehand is not permitted.

All system stands must be emptied by Sunday evening 18 October 2020 at the latest. Any items left will be disposed of once dismantling of system stands starts on Monday 19 October 2020.

The clearing and cleaning of the exhibition area of custom-built stands must be completed by Monday at midnight. If a custom-built stand is only dismantled in the course of Monday, the exhibitor is obliged to ensure that his stand and exhibits are secured and guarded. Frankfurter Buchmesse accepts no liability for materials not removed in good time.

Please do not lock up any rented telecommunications equipment but keep it ready for collection by the service contractors.

Should there be any changes necessary to the abovementioned procedures we will publish them here by the end of August. 

Vehicle access during dismantling

The access roads to the exhibition grounds will be closed from 2.00 pm on the last day of the fair, Sunday, 18 October 2020.

The access roads to the exhibition grounds will be closed from 2.00 pm on the last day of the fair, Sunday, 18 October 2020.
Dismantling vehicles will gather at the Rebstock truck parking area – from here they enter the exhibition site in convoy from around 7.00 pm.

Only once the entire convoy has reached the exhibition site will access from other roads be re-opened.
Exhibitors with parking permits for car park P4 on the exhibition site can only access P4 until 2.00 pm. Vehicles can only leave P4 after all the dismantling lorries have fully entered the site in convoy (which will be at around 7.30 pm). Users of P4 may load their vehicles directly in the car park.

If there were any changes to the above we would communicate those as soon as possible. 

Detailed information on Traffic Regulation for the exhibition site will be available for download here from the end of August. 

Early dismantling

Not only is it uncooperative, but also a violation of our Terms & Conditions to vacate or leave the stand before the official end of the fair. Leaving, clearing away or dismantling the stands before Sunday 18 October 2020, 5.30 pm will be subject to a penalty fee.

If your early departure is absolutely necessary, you can hire a hostess to look after your stand for around 190 euros (+ VAT) per day. See the Service Contractors  page for details.

Service contractors

Extended dismantling for exhibitors with custom-built stands

Extended dismantling until Tuesday 20 October 2020 can only be granted to custom-built stands of 40 sqm or larger, and is subject to logistics and availability in the relevant hall. Application for a permit by e-mail (stating company name and stand number) to custombuiltstand@buchmesse.de; deadline is 1 September 2020.

Extended Dismantling is subject to a fee of 765 euros, unless Early Access has already been applied for and invoiced.

Waste disposal

Please be responsible when it comes to waste: reducing waste where possible and separating it into recyclables and residual waste will help protect the environment.

During the fair: Waste disposal during the exhibition is included in the daily cleaning. Please place your waste - separated into paper (incl. cardboard), foils, glass and residuals – at the edge of your stand each evening after the day’s closure has been announced.

During set-up: During set-up and dismantling, you or your stand constructor are responsible for the disposal of any waste produced at your stand. 
Smaller amounts of waste will be collected by the cleaners at no extra cost. Please place paper (including cardboard), foils, glass waste and residual waste separately in the aisle. 

If you need to dispose of larger waste quantities on-site, please order waste containers from Messe Frankfurt, at a charge. Waste consultants will be available to assist you during assembly and dismantling. They will regularly walk the halls and can be contacted at any time.

During dismantling: Please place your paper waste (incl. cardboard) and wood waste separately from other waste on your stand after the end of the fair. Early Monday morning (19 October 2020) paper waste will be collected first.

Messe Frankfurt Venue GmbH

Ludwig-Erhard-Anlage 1
60327 Frankfurt am Main
Germany
Phone: +49 (0) 69 7575-6911
E-mail: abfall@messefrankfurt.com

Order form waste disposal

Entry

Opening hours

The book fair is open daily from 9.00 am to 6.30 pm. On Sunday, 18 October 2020, it ends at 5.30 pm. From Wednesday to Friday, only exhibitors and registered trade visitors have access.

With an exhibitor pass access to the exhibition site is possible from 7.00 am each day.

As the fair closes each day at 6.30 pm we would kindly ask you to leave the premises by 7.30 pm at the latest. For security reasons, the exhibition site must be vacated in its entirety by 8.00 pm, except for police and security staff. 

Exhibitor and LitAg Ticket Portal

The ticket portals will be available to you from the middle of August 2020 via your login to My Book Fair.

The Exhibitor or LitAg ticket portal is your online access for exhibitor passes and tickets for literary agents. Ticket managers allocate and manage all trade fair tickets and passes via the online portal.

Please note: Exhibitor passes are only available as one-day tickets this year due to the COVID-19 pandemic and they can only be issued through the stand-related free ticket contingency. Trade visitor and private visitor tickets are also only available as one-day tickets.

Ticket managers can also create trade visitor tickets to invite customers and business partners. An invitation function is available for this purpose, where invitees receive a link or ticket code by e-mail, which they can then redeem for a ticket by logging on to My Book Fair. 

The following tickets can be created by ticket managers via the ticket portal:
-    Exhibitor passes
-    Trade visitor tickets
-    Tickets for private visitors
-    Set-up/dismantling passes
-    LitAg tickets for literary agents and scouts

Benefit from the many advantages:

  • Universal: One central online portal for all tickets.
  • Digital: No more paperwork.
  • Simple: Create and manage your tickets with just a few clicks.
  • Flexible: The ticket portal is accessible around the clock.
  • Convenient: If your redeemed ticket is lost, you can easily download it again as a PDF document.
  • Clear: Thanks to the improved user guidance, the ticket portal is easy and intuitive to use.
  • Reliable: Greater stability and compatibility of the programme thanks to optimised technology.
  • Safe: Your personal data is safe with us and will not be passed on to third parties.
  • Fast: Once registered with My Book Fair, managing your tickets for future events will be quick and easy.

If you have any questions about registering with My Book Fair, our Service Centre will be happy to help you on + 49 (0) 69 2102-111 or by e-mail.

For questions about the Exhibitor Ticket Portal, please contact the Messe Frankfurt team on + 49 (0) 69 7575-5151 or by e-mail.

More information

Exhibitor passes

Exhibitor passes entitle you to enter the Frankfurter Buchmesse from 11 to 19 October 2020, from 7.00 am each day.

They entitle the holder to admission to the Frankfurter Buchmesse and to use local public transport (RMV) on the days of the event (14–18 October 2020). Please note that they need to be presented as print-out tickets there.

Because of the security measures in place because of COVID-19, every person wishing to enter the Fair will require a new pass for each day. For each exhibitor pass within the allocation number, the Ticket Manager will receive a corresponding number of one-day admission tickets for each day the exhibitor pass is valid. Those admission tickets will need to be created and personalised individually.

With the free sqm added to each stand, the exhibitor passes contingency has also automatically increased. If additional exhibitor passes are still required then it will this year only be possible to buy trade visitor 1-day tickets, which allow admission to the site from 9.00 am.

Free pass allotments are determined based on the size of your stand:

•    8 sqm stand: 3 passes
•    12-sqm stand: 4 passes
•    16 sqm stand: 5 passes
•    20 sqm stand: 6 passes

Stands over 20 sqm are allocated two more passes for every additional 10 sqm. (For example: 30 sqm: 6+2 = 8 passes)

For National Collective Stands, the same applies with the following exception:

Stands of over 20 sqm are allocated one more pass For stands larger than 20 sqm an additional 10 sqm will be added for each additional 10 sqm. (Example: 30 sqm stand: 6 + 1 = 7 passes)

Each registered co-exhibitor has an allocation of 1 exhibitor pass (this does not apply to National Collective Stands). Ticket Managers should make sure that those passes are allocated to the relevant staff. 

Tickets for visitors

Admission tickets for trade visitors and private visitors can be issued via the Exhibitor or LitAg ticket portal.

To convert the ticket link or code into a valid admission ticket, invitees must register via My Book Fair.

More information

Logistics and traffic

Delivery and Interim Vehicle Access

Please do not, under no circumstances, have any of your exhibition goods sent to the Frankfurter Buchmesse address.

During the opening times of the set-up days consignments can be delivered directly to your stand, either by a forwarding agent, courier, or general postal service. Please arrange for a specific delivery slot and ensure your stand is staffed during that time. 

Please address all shipments to your stand as follows:

Exhibitor name, hall and stand number
Frankfurter Buchmesse
MESSEGELÄNDE
Ludwig-Erhard-Anlage 1
60327 Frankfurt am Main

For deliveries during the fair, there is the possibility of an interim entry (except Sunday, 18 October 2020) between 8.00 am and 6.00 pm: against a deposit of 100 euros, you will receive an interim entry voucher at the gates, valid for two hours.

Please use Gate East or Gate South for Halls 1 and 3 and Gate South or Gate North for Halls 4 and 6. If you return the voucher before the deadline, you will receive your deposit back at the same gate.

Interim entry is not possible on the last day of the fair (18 October 2020).

Parking

It is advisable to reserve parking spaces on the exhibition site in advance. Please use the order form for parking tickets.

Parking is possible in the Rebstock multi-storey car park without prior reservation. Free shuttle buses run from there to the exhibition grounds during opening hours of the Fair.

Customs and shipping

The customs clearance of your exhibition goods can be organised via various forwarding agents and forms of clearance. Experience has shown that it is helpful to appoint a forwarding agent with trade fair experience in Frankfurt.

It is important to address the goods directly to Messe Frankfurt (Messe Frankfurt GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main and hall/stand number) so that customs clearance is the responsibility of the Exhibition Customs Office and any clearance problems can be minimised.

The official forwarding agent of Frankfurter Buchmesse is DSV Air & Sea GmbH (formerly Panalpina); their address can be found on our service contractor page. DSV Air & Sea GmbH will send you the necessary documents on request. The foreign correspondents of DSV Air & Sea GmbH prepare consolidated shipments to Frankfurt in several countries. If necessary, please contact the companies listed in the DSV Air & Sea GmbH documents directly. In the interest of seamless transport operations, please adhere strictly to the shipping instructions of the forwarding agents - not least so that the strict customs controls for trade fair goods can be met without any problems.

Of course, you can also use other forwarding companies you know for your transport. Shipments that cannot be delivered to the stand by other forwarding companies will be handed over to DSV Air & Sea GmbH. Fees will be charged for re-delivery to the stand by DSV Air & Sea GmbH, which must be paid by the exhibitor.

Due to the difficult customs clearance of postal items, we generally advise against this method of transport. If postal delivery is unavoidable, please send a proforma invoice stating the total number of parcels to your forwarding agent, who will clear your parcels at the postal customs office and store them until the fair – but only if they have been postmarked. Forwarding agents do not deliver unpaid consignments.

Urgent overseas shipments are best sent by air freight - special rates for books are available here.

Service contractors

Traffic during set-up and dismantling

Please be sure to observe the regulations for vehicle acces during set-up and dismantling.

Traffic on the exhibition site

A summary of traffic regulations on the exhibition site will be available for download here from mid-August onwards. Please pass this document on to all your employees and service contractors (stand constructors etc.) who have to drive to the exhibition site by car.

Organisation at the exhibition stand

Book sales

Book sales to the general public are possible on the Saturday and Sunday of the fair, as well as during events on the stages.

According to the German law on fixed book prices, sales to the general public may only be carried out at a fixed retail price. Violations may result in a contractual penalty, see item 15 of the Conditions of Participation in the Frankfurter Buchmesse 2020.

Please be sure to provide the customer with a receipt, as this will serve as proof of purchase to the security staff.

If you would like to give books to your customers for free, please mark them accordingly (company stamp or inserted business card).

No storage at the stand

For fire protection reasons, storage of flammable material at the stand beyond the exhibits is only possible to a very limited extent.

The storage of empties of any kind (e.g. packaging and packing materials) at the stands and outside the stand in the hall is prohibited.

For books, brochures and other inflammable advertising material, the permitted storage quantity covers the daily requirements of a stand: A quantity corresponding to the volume of a normally loaded euro pallet may not be exceeded, regardless of the size of the stand. The term "normally loaded" refers to the floor area of a pallet (1.20 m × 0.80 m) and a maximum height load of 2.00 m.

All other stocks and packaging material must be stored outside the stand and the hall. They can, for example, be stored by a forwarding agent on the exhibition grounds and delivered to the stand if required. The delivery of pallets during trade fair operations will only be carried out outside the time of the event: daily before the start of the trade fair between 6.00 and 9.00 am and in the evening between 6.30 and 9.00 pm.

Exhibitors are free to choose the service provider. Storage facilities directly on the exhibition grounds are provided by DSV Air & Sea GmbH (freight forwarding partner of Frankfurter Buchmesse) and the Cargo Center of Messe Frankfurt. DSV Air & Sea GmbH can provide each exhibitor with an individual offer on request. In addition to the usual temporary storage and delivery to the stand, the company also offers picking of individual items on call and daily delivery for events. Exhibitors should contact DSV Air & Sea GmbH directly at least four weeks before the start of the fair.

Use of electrical equipment (information from Messe Frankfurt)

For the sake of the environment we are doing our best to reduce energy consumption – please support us in this!
For safety and fire protection reasons, exhibitors are obliged to switch off all electrical devices on their stands before leaving.
Exempt are: emergency lighting and safety installations, refrigerators, computers and servers which are necessary for the stand technology and where a restart would involve a great deal of effort.
Exhibitors will be liable for any damage caused by failure to comply with this regulation.

Messe Frankfurt Venue GmbH reserves the right to switch off the entire stand power supply if this obligation is not complied with and accepts no liability for damage caused by this switch-off.

Theft

Unfortunately, at a major event like the Frankfurter Buchmesse, thefts do happen. The fact that we had fewer thefts in 2019 than in 2018 is thanks to our security service, the police and, last but not least, your help.

In order to have a safe and as far as possible theft-free Fair in 2020, we ask you to take note of the following:

  • The halls cannot be guarded all over the exhibition site and the doors cannot be locked at night. Escape doors must be freely accessible and unlocked to the outside day and night.
  • Make sure that your stand is never left unattended. If necessary, ask your neighbours to watch your stand if you ever leave it.
  • Please report any theft promptly.
  • We recommend that particularly valuable exhibits or technical equipment should also be guarded overnight (see: Stand security on our service contractor page).
  • Small electronic devices (telephones, routers ...) that cannot be locked or are not securely attached to the stand should be locked up in the evening. Suitable socket locks for the bench cabinets belonging to the system stand can be purchased from Monday, 12 October 2020, until 2 pm on Wednesday, 14 October 2020, at the Service Counter for Rental Furniture in Hall Level 4.C.
  • Thieves have it particularly easy in the hectic pace of set-up and dismantling. Therefore, please ensure that your exhibition goods and rented stand equipment are guarded from the time of delivery until collection. Leave an employee at your stand until you pick it up - if your goods are not guarded before you personally hand them over to the forwarding agent, you risk losing your insurance cover.
  • We recommend that you insure your exhibition goods.

Stand security

Stand security for exhibition stands must be hired through Messe Frankfurt Venue GmbH - other companies are not permitted on the exhibition grounds between 7 p.m. and 8 a.m. for security reasons.

You will find the contact details and a corresponding order form on our service contractor page.

Orders placed less than 22 calendar days before the fair will incur an express surcharge of a flat rate of 25 percent.

Insurance of exhibition goods

Application forms for transport and theft insurance of exhibition goods can be found on our service contractor page. Please remember to also insure rented stand equipment (furniture, electronic devices, telephones, etc.) against theft if the rental company does not do this itself. This does not apply to the stand material of Frankfurter Buchmesse.

Please note: Insurance cover is generally only provided after the insurer has received the premium. We recommend having particularly valuable exhibits or technical equipment guarded (see: Stand security).

Emergency numbers

You can reach the security services on the exhibition site via the following telephone numbers:

Police: 110

Exhibition Guard,
Hall 4.1 South/West
Phone: +49 (0)69 7575-6555

Fire department: 112

Hall 4.0 South/West
Phone: +49 (0)69 7575-6550

First aid: 112

Hall 4.0 South/West
Phone: +49 (0)69 7575-6500

Security:
Phone: +49 (0)69 7575-3333

The three-digit emergency numbers can also be used by foreign mobile devices without having to dial a prefix.

Cleaning and waste disposal

During the night from Tuesday before the fair to Wednesday, the halls including the stands are completely cleaned, the carpet foil is removed, the carpet is vacuumed and all free horizontal surfaces are wiped clean, and the waste bins are emptied.

In addition, the environmental and energy fee includes a daily basic cleaning of the stands after the end of the fair (vacuuming of the carpet, wiping of all free horizontal surfaces and emptying of the waste bins).

For the sake of our environment, waste is collected separately. Therefore, please place your waste separately in paper (incl. cardboard), foils, glass waste and residual waste at the stand boundary in the evening after the end of the fair.

Please also observe the instructions for waste disposal during assembly and dismantling.

Any additional cleaning is at the expense of the exhibitor placing the order and will be invoiced by Messe Frankfurt Venue GmbH.

Messe Frankfurt Venue GmbH
Phone: +49 (0)69 7575-6911
E-mail: reinigung@messefrankfurt.com

Order form for special cleaning

House rules

The house rules must be observed during the Frankfurter Buchmesse.

House rules

Hostesses, catering

You will find companies that provide stand personnel and providers of stand catering on our service contractor page - as well as various service contractorsproviders for technical equipment, furniture and decoration of your exhibition stand.

Service contractors

WIFI

All Book Fair participants will receive free Wifi access in selected areas. There you can check your e-mails or surf the Internet. This Internet access is not suitable for applications with high data transmission. VPN connections, VoIP telephone calls and online presentations are not possible via this.

You can order Wifi for your stand via the appropriate service contractor.

Service contractors

Events

BOOKFEST digital

The culture festival BOOKFEST digital will delight culture and literature fans worldwide on the Saturday of the fair, 17 October 2020. A digital programme of several hours with international highlights is planned. This is where authors and their fans meet online: Exclusive virtual encounters, exciting interviews, relevant discussions, interesting productions, international entertainment offers will be staged on several digital stages.

The programme is curated by the Frankfurter Buchmesse team; publishers and partners are now invited to submit their authors and themes for the BOOKFEST digital until 31 July 2020.

Participation is free of charge for all interested culture fans and exhibitors. More information for publishers and partners on the Call for Ideas. 

Conference rooms

Depending on availability, Messe Frankfurt Venue GmbH provides meeting and conference rooms for exhibitors to rent. You will find the contact details on our service contractor page.

Events at the stand

Signing sessions, product presentations or other events at the stand are a good opportunity to draw attention to your stand and your products and to network in a relaxed atmosphere. There are a few things you need to keep in mind to make your event a success and to ensure that everything runs smoothly and safely.

2020 all events held at the stand are subject to approval. If you are planning events, please contact your customer manager as early as possible.

When planning your events, please be sure to observe the COVID-19 exhibitor requirements.

Please also note that events with microphones and loudspeakers at the stand must not exceed the upper limit of 70 dBA (decibel). Noise level measurements will be taken in the halls.

Catering

You can find information and contacts on our service contractor page.

Terms of Payment

Value Added Tax

Under certain conditions, Frankfurter Buchmesse may issue invoices without value added tax to exhibitors from abroad:

Under German VAT law, service recipients outside Germany may receive invoices for trade fair services without VAT if they submit proof of their entrepreneurial status for verification in good time.

Exhibitors based in an EU member state can indicate their VAT ID number (value added tax identification number) on the registration form. If you have neglected to do so, please fill out the form "Self-disclosure VAT" afterwards. After a corresponding check, we will then issue you invoices without value added tax.

Exhibitors from non-European countries need proof of their entrepreneurial status from the relevant authority. Please send this together with the form "Self-disclosure VAT" promptly to vat@buchmesse.de.

If documents were already available to us for examination in the previous year, we will issue your invoice accordingly. If there has been no change in your company name or address, no new sending is necessary.

Bank transfer

Please direct your bank transfer to one of the following banks:

Commerzbank AG Frankfurt am Main
Account no.: 901 891 00 Bank code
(BLZ): 500 800 00
IBAN: EN 96 5008 0000 00 901 891 00
SWIFT code/BIC: COBA DE FF XXX         

Postbank Frankfurt am Main
Account number: 1021-601
Bank code (BLZ): 500 100 60
IBAN: EN 21 5001 0060 0001 0216 01
SWIFT code/BIC: PBNK DE FF

Frankfurter Sparkasse
Account number: 200452819
Bank code: 500 502 01
IBAN: EN 73 5005 0201 0200 4528 19
SWIFT code/BIC: HELADEF1822

Beneficiary:
Frankfurter Buchmesse GmbH

Payments shall be made exclusively in Euro. Any bank charges incurred shall be borne by the customer.

SEPA Direct Debit Scheme

Exhibitors have the option of having their invoices collected by direct debit. Please fill out the form and send it back to us.

We do not need this form if you have already arranged direct debit with us.

Form Direct Debit Scheme

Credit Card

Pay conveniently online. In our customer portal My Book Fair you have the option of paying your outstanding invoices online by credit card. After registering, you can make a credit card payment for the amount due by quoting the debtor and invoice number noted on the invoice. 

My Book Fair Login
0020-Ausstellerticketportal-Handy

The new exhibitor ticket portal.

Benefit from the new digital possibilities of exhibitor ticketing. Using the exhibitor ticket portal, you can create, manage and send your tickets with just a few clicks. It's easy to invite trade or private visitors, as well as to quickly and simply allocate your exhibitor passes or passes for set-up and dismantling.

Our tip

If you have any further questions, please ask.

Give us a call or drop us a line. We will be happy to help you.

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