Frequently Asked Questions.
What is the address of Messe Frankfurt?
The address of the venue is as follows:
60327 Frankfurt am Main.
Please note that for stand deliveries, please indicate the contact person and mobile phone number for any queries, exhibitor name, hall and stand number, as well as the address listed above. Please do not address your items to the Frankfurt Book Fair office address!
How can I reach the team of Frankfurter Buchmesse?
The Frankfurter Buchmesse team is available to answer your questions at
the regular office address and telephone numbers up to and including 3 October 2019. We can be reached at our usual e-mail addresses for the duration of the Book Fair. From 16 to 20 October 2019, you can reach us in person in Hall 4.C, Exhibitor Services or by telephone under the following number: +49 (0) 69 7575-41000.
Whether you are in a wheelchair or have small children with you, you will find all the information you need for a barrier-free visit to the Frankfurt exhibition grounds here.
Where can I leave my luggage and jacket?
The cloakrooms will be open from 16 October 2019 at the main entrances to the exhibition grounds and on various hall levels. Closing at 7.30 p.m. (Sunday: 6.30 p.m., afterwards the dressing rooms are still open until approx. 9 p.m.). Please observe the information signs. Fee: 2 Euro for luggage and clothing. The individual opening hours of each cloakroom and the locations of the collective cloakrooms can also be found at the information stands.
Where can I find baby care rooms on the premises?
Baby care rooms are located in Hall 3.1, south side, Room 10 (opposite the Hallenmeister office).
There are also diaper changing facilities in the first-aid station in Hall 4.0 South/West, Operation and Security Center (OSC) entrance and in the Torhaus Service Center, level 3, ladies' and gents' toilet.
Where's Lost and Found?
The exhibition lost and found office is located in the Torhaus Service-Center, level 0, reachable via telephone number: +49 (0) 69 7575-1448,
Information about lost or found objects and loss reports can also be provided at the information stands.
How do the shuttle buses run?
During the fair from Wednesday to Sunday there is free shuttle bus service within the exhibition grounds from the City entrance (Hall 1) to Hall 10 North with stops at all halls. Express bus from the City Entrance directly to Hall 10 North and back with a stop in front of the main entrances to Halls 5 and 6:
7.45 am to 8.00 pm, on Sunday until 7.00 pm. Free shuttle bus service from the Rebstock multi-storey car park to the exhibition grounds, Hall 10 entrance and Hall 3 East entrance and back (opening hours: 7.45 a.m. to 8.00 p.m., on Sundays until 9.00 p.m.).
Access to the exhibition grounds
What are the opening hours?
The Book Fair is open to trade visitors only from Wednesday to Friday. Private visitors are welcome on Saturday and Sunday.
Wednesday-Saturday 9.00 am – 6.30 pm
Sunday: 9.00 am – 5.30 pm
Business Ticket holders can already enter the exhibition grounds from 8.30 am.
Can I bring my pet?
Animals are not allowed on the exhibition grounds.
What do cosplayers need to know about their costumes?
The weapons regulations regarding cosplay at Frankfurter Buchmesse require that no weapons or weapon-like objects be carried on the exhibition grounds. No definitive information on special cases can be given, since the final decision lies with the security personnel on site.
Meals and snacks
Can I bring my own drinks?
Beverage bottles and other catering are generally permitted. The final decision, however, lies with the local security personnel.
Smoke-free Book Fair
Is smoking allowed on the exhibition grounds?
Smoking is only allowed outdoors. Exhibitors from the upper hall levels can use the balcony in front of Hall 3.1 or the designed roof garden with café in the transition between Halls 4.2 and 6.2. Exhibitors from Halls 5.1 and 6.1 can reach it via the staircase in the transition hall 5.1/ 6.1.
What to do in case of theft?
Please direct your report only to the police, Hall 4.0 South/West, Entrance Operation and Security Center (OSC) +49 (0) 69 7575 6555.
What do I need to consider to prepare for my Frankfurter Buchmesse appearance?
We provide you with the most important information to ensure that everything goes well – whether it's planning, setting up your stand or getting the most out of your time at the fair.
When can the assembly and dismantling take place?
Set-up times: Sunday, 13 October, Monday, 14 October and Tuesday, 15 October from 7.00 am - 10.00 pm respectively
Dismantling times: Sunday, 20 October approx. 6.30 pm until Monday, 21 October at midnight (non-stop, all night).
During this time all exhibition halls are open. It is possible to leave the exhibition grounds at any time through all gates. The complete clearance and cleaning of all system stands as well as the dismantling of the company's own stands must be completed by midnight on Monday, 21 October at the latest. The seating cabinets of the system stands should be empty of all contents by the evening of the Sunday of the fair, but at the latest by the following Monday morning. From 12.00 noon they are emptied by the cleaning staff and all remaining contents are disposed of.
Where can exhibitors park?
Parking deck P4 (in Hall 4) can be used by exhibitors (with a season ticket) and is open from Wednesday to Saturday from 8 a.m. to 9 p.m., from the last day of the fair, Sunday, October 20, through to Monday, October 21. Please note that on the last day of the fair, Sunday 20 October 2019, between 2 p.m. and approx. 7 p.m. the exhibition grounds will be closed to all vehicles (including users of car park P4) and access to the grounds will not be possible. The public car parks Messeturm and Maritim Hotel outside the exhibition grounds are open all day. Parking spaces behind the halls are reserved for exhibitors with reduced mobility (on request from Messe Frankfurt Venue GmbH, information hotline for people with disabilities: +49 (0) 69 7575-6999, email@example.com); visitors with reduced mobility and a pass (exceptionally limited mobility) can enter at all open gates and are allocated a parking space by the staff there.
Parking tickets are available for exhibitor parking on the exhibition grounds for the entire duration of the fair (there are no day parking tickets!) from Fraport AG, HVMPV, Park-Service Messe, 60547 Frankfurt am Main, +49 (0)69 690-74454, +49 (0) 69 690-59717, firstname.lastname@example.org. Fraport Service Counter at the exhibition center: Torhaus Service-Center, level 2, on October 18 and 19, 2019 from 8:00 to 18:00, on October 20, 2019 from 8:00 to 13:00, +49 (0) 69 7575-1314.
Is it allowed to sell books at the fair?
At Frankfurter Buchmesse, sales are generally only permitted to booksellers. In 2019, exhibitors can sell books and publishing products at the suggested retail prices to the general public at events and during the last two days of the fair (Saturday and Sunday). At the Frankfurt Antiquarian Book Fair, second-hand, non-price books can be sold on all five days of the fair. Buyers must receive a receipt, card, etc. to prove to security that the books have been purchased.
How can I promote my events?
Entries in the Calendar of Events are free of charge for all exhibitors at Frankfurter Buchmesse. The only requirement is registration at the My Book Fair with the e-mail address provided at the Book Fair. You can request them at email@example.com. You can create as many events as you like and share them via social media, for example.
How can private visitors buy tickets?
Tickets for the Book Fair can be purchased online in advance. This way you avoid queues at the entrance.
Reduced tickets and group tickets can only be purchased at the box office.
Who is considered a trade visitor?
You are a trade visitor if you...
- deal professionally with the further development, production, distribution and communication of printed and electronic media and art
- are a teacher, educator, professor, student
- are publishers, authors, editors, illustrators, translators, journalists, agents
- are scientists, buyers, digitisation experts
- belong to an association
You can prove your status as a trade visitor as follows:
- a business card
- a receipt from the employer
- a website printout with author's name
- an appointment on the exhibition grounds (printout)
- a student card
- a certificate of matriculation
Accompaniment of trade visitors:
We are pleased to inform you that anyone you would like to accompany to Frankfurter Buchmesse as an industry-interested person can create a trade visitor account at My Book Fair and buy a trade visitor card there. The registration is the legitimation as a trade visitor. No further proof is necessary at the entrance.
In addition to advance sales, you can purchase your ticket at the box offices during the Book Fair on presentation of a business card or a business letter on your letterhead. A sufficient number of tickets are available at the box offices of the Book Fair.
Children on trade visitor days:
Business negotiations and discussions with trade visitors take place on trade visitor days, so in the interest of all trade visitors, we ask you to visit Frankfurter Buchmesse with children exclusively on weekends. On Saturdays and Sundays, publishers and centres offer a programme especially for children.
Should you nevertheless be able to make an appointment with your child on the trade visitor days, please note the following:
Children up to 6 years have free entry.
Children from 7 to 14 years pay a price of € 15
Please note that you can purchase these tickets at the service counters (not at the ticket offices) at all public entrances (City, Torhaus, Hall 3 East).
Accompanying persons from 15 to 18 years pay a reduced price of € 19 (trade visitor day ticket reduced at the ticket offices)
Tickets are only available at the ticket offices and not in advance.
Who is entitled to buy a reduced ticket?
Pupils, students, trainees, pensioners as well as Frankfurt Pass holders have the opportunity to purchase a reduced day pass for trade visitors. However, this can only be sold on site upon presentation of the respective proof.
Wheelchair users and people who need to be accompanied by a helper (German "B" marker or equivalent in the disability pass) may enter the exhibition site together with their companion free of charge on all days of the fair after 9.00 am. Disabled people without the German "B" marker or equivalent in their disability pass, but having a disability status equivalent to the German certification GdB 50 or higher can obtain a reduced-rate one-day ticket for trade visitor days. Disabled people without accompanying persons and a disability status below GdB 50 or equivalent are required to pay the normal price.
How can I buy a private visitor ticket online?
How can I buy a trade visitor ticket online?
To be able to use online ticketing and thus the advance booking discount as a trade visitor, you must have registered on our "My Book Fair" customer portal with your own account and your own e-mail address.
For profiles that were already used last year, you must confirm the data from the previous year. In order to guarantee that the data is up-to-date, it is necessary that you check this data, update it if necessary and then confirm it.
Procedure of ticket purchase
Online ticketing for trade visitors can only be accessed via your "My Book Fair" account. After you have logged in, you will be redirected to the "Trade Visitor Tickets and ticket codes" section on your homepage.
Ticket purchase for several persons
In order to buy tickets for other trade visitors, it must first be ensured that each of these visitors has their own e-mail address and account registered on our "My Book Fair" customer portal. If this is guaranteed, a registered user can easily order tickets for himself and others and select the additional trade visitors from a list of suggestions.
Problems when buying tickets
Difficulties when purchasing tickets often arise due to high local security settings that prevent additional windows or tabs from opening or software that requires an update. We recommend an update or a change of browser. Or contact firstname.lastname@example.org or +49 69 75 75-5000
Buying tickets on site
Tickets can also be purchased on site at any time, as an unlimited number of tickets are available.
How can I pay for my trade visitor ticket online?
For online ticketing, Frankfurter Buchmesse offers payment by credit card and PayPal. You can pay with the following credit cards:
• Master Card
• American Express
For people who do not have a credit card, we offer the possibility to pay via PayPal online payment service. If you have a bank account with PayPal, this bank account is automatically registered for the direct debit procedure. PayPal never shares your financial information, so merchants never see your credit card or bank account numbers. For more information about Pay Pal, please follow this link: https://www.paypal.com/de/webapps/mpp/features
You can find the contact to the customer service of PayPal behind this link: https://www.paypal.com/de/webapps/helpcenter/helphub/home/
How can I redeem a ticket code?
Trade visitor codes must be exchanged for personalised admission tickets. On our website you will find further information on how to do this via your own "My Book Fair" account.
We are happy to inform you that ticket codes can be redeemed in two different ways:
Firstly, you can create your own account on our "My Book Fair" customer portal as a trade visitor and use it to exchange your code for a personalised ticket. This can then be called up online and printed out at any time.
To register, please follow the link below and then click on "Exhibitors or Trade Visitors" under "Register".
Please note, however, that each person who wishes to redeem a Code must have their own account.
Ticket codes can also be exchanged for personalised tickets at the exchange terminals on the exhibition grounds.
Private visitor codes must be exchanged for personalised admission tickets. On our ticketing website you will find further information on how to do this.
Are there any tickets at the box office?
Tickets can also be purchased on site at any time, as an unlimited number of tickets are available.
Where can visitors park?
Rebstock multi-storey car park, Am Römerhof, with direct access from the Frankfurt West motorway exit and free shuttle bus connection to the Hall 10 entrance and Hall 3 East entrance. From the city centre via Theodor-Heuss-Allee to the Katharinenkreisel (formerly Opel-Rondell). Day ticket: 14 Euro. The car park ticket office is open daily until about 8 p.m., the automatic pay stations are accessible around the clock.
Information for visitors with disabilities
Wheelchair users and persons who need an accompanying person (feature B on the disability pass) can come to the exhibition centre free of charge on all days of the fair from 9.00 a.m. onwards.
Disabled persons without the "B" mark on the disability pass with a degree of disability of at least 50% receive a reduced ticket. Handicapped unaccompanied persons with a degree of disability below 50% pay the normal entrance fees.
You will find all the information you need for a barrier-free visit to the Frankfurt exhibition grounds here.
Can I take cosplay weapons to the fair as part of my costume?
The trade fair police and the security service are responsible for the entry controls and thus also for the weapons controls of the cosplayers. Their instructions must be followed. Due to the general security situation, Frankfurter Buchmesse as organiser has a special duty of care towards all participants of this major event. Nevertheless, unlike other major events, there is no general ban on cosplay weapons at Frankfurter Buchmesse. However, these restrictions apply:
Entrances: Cosplayers can use almost all entrances (City, Torhaus (S-Bahn), CMF (revolving door), Hall 10 South (shuttle buses from Rebstock car park stop here)). At the entrances mentioned there are special cloakrooms for cosplayers, where unauthorized weapons are kept (see below).
Prohibition of all apparent weapons: These are objects that look deceptively similar to real weapons, especially functional firearms, e.g. softair weapons, dummies of all kinds, etc. These weapons must always be handed in at the entrances.
All cosplay weapons must be labelled: All licensed cosplay weapons receive an eye-catching sticker at the entrances from the staff, which must also be visible to trade fair visitors and security forces from a distance. This sticker may not be removed on the exhibition grounds.
Purchase of Cosplay weapons in the CosplayCorner: The labelling requirement also applies to newly acquired Cosplay weapons at the merchandise stands in Hall 1.1. If a weapon is sold by a dealer, the dealer informs the security service for the purpose of marking the weapon. If it is an apparent weapon, the buyer will be escorted by the security service to the City Cloakroom, where he must hand in the weapon at the cloakroom. The buyer will then have access to the exhibition grounds again.
Considering the general security situation, we ask for your understanding of these regulations. In addition to sorting out real weapons, it is also a matter of preventing a panic among visitors due to misunderstandings when carrying cosplay weapons.
LitAg (Literary Agents & Scouts Centre)
The customers of the LitAg – Agents and Scouts – have scheduled many appointments in 30 minute blocks prior to the fair. They are used to the best possible service from the Book Fair and expect that these meetings will proceed uninterrupted.
In order to best accommodate this expectation, our staff will only admit visitors to the LitAg who can show proof of an appointment with an agent who has booked a table with us. “Proof” here means that we ask the visitor to show us the respective appointment on their calendar. We may also check our records to verify that the aforementioned agency exists and we may ask the visitor for the agency’s table number.
All visitors to the LitAg are subject to this procedure, as the sheer volume of daily appointments in the LitAg requires that we make no exceptions – even with visitors that are known to their industry-peers and big-name publishers.
We will try our best to ensure that there will be no wait times at the entrance to the LitAg, in order for the meetings to proceed smoothly and without delay.
We ask for your understanding and patience throughout this process.
We wish you a successful and pleasant visit to the Frankfurt Book Fair.
Booking / confirmation / cancellation
Can I reserve slots on the stages if I‘m not an exhibitor?
Slots on the stages are exclusively reserved for exhibitors at Frankfurter Buchmesse.
Can I book a slot on a stage as a private individual or author?
No. If you as an author are interested in hosting an event on a stage, please contact your publisher, who must carry out the booking. Your publisher must also be an exhibitor at the fair.
How much do the stage slots cost?
30-minutes-slot 660 euros
60-minutes-slot 873 euros
Weekend Events in the YOGI TEA® Lesezelt (Reading Marquee) 873 euros for 30-minutes-slot
Can I reserve 60-minute slots in the Lesezelt (Reading Marquee) on the weekend?
No. Demand for slots in the Lesezelt (Reading Marquee) is very strong on the weekends. Only 30 minutes slots will be available.
Slots are provided in the order in which they are received and reviewed.
How can I book a slot for an event in the Frankfurt Pavilion?
Slots in the Pavilion are not freely bookable.
Apply now until 30 April 2019: BOOKFEST Call for Participation
Publishers and partners can now host an individual event at the BOOKFEST 2019. Simply fill in the form, describe the event idea, be part of it.
How long can I book a stage?
There is no deadline for booking stages. Slots are given out on a first-come-first-served basis.
When will I receive the confirmation of my reservation?
You will receive a confirmation of your reservation by e-mail immediately during the process of making your reservation.
The final confirmation of your order occurs shortly after review and complying with our contractual conditions, but at the latest, four weeks after the reservation.
Frankfurter Buchmesse reserves the right to cancel or relocate booked slots when circumstances change, even if a confirmation of order has been issued.
How can I rebook a slot?
It is possible to move a booked slot at any time – as long as there is still an open slot on the booked stage at the desired time and all conditions of contract are otherwise complied with.
How can I move my event to another stage?
Transferring a booked event to another stage is possible at any time – as long as slots are still available on the desired stage and all conditions of contract are otherwise complied with.
When do I have to pay?
You will receive an invoice before the start of Frankfurter Buchmesse.
What is the deadline for adding an event to the Calendar of Events?
The online Calendar of Events will be available for entry starting from beginning of August, changes and additions can still be made until starting of the fair. In order to prepare the daily programmes, we need your event details by 30 August 2019.
Your company’s assigned stand organiser will receive the required login credentials in July. This information can be used to register on My Book Fair. If you still have your login details from last year, they remain valid. If you have questions regarding your responsible stand organiser, please contact our Service Center (email@example.com).
What are the detailed contractual conditions for booking slots on the stages of Frankfurter Buchmesse?
The contractual conditions for the stages can be found in our General Terms and Conditions.
How can I cancel my event?
You can cancel your reservation yourself, signing in at the reservation tool.
In the event of a cancellation before 26 July, 2019 cancellation fees of 20 per cent will be charged, from 26 July, 2019, the cancellation fee is 100 per cent of the event price.
What equipment will be provided for my event?
What technical equipment is provided for the stages?
Technical equipment includes a sound system with a mixing console, three wireless microphones, a headset microphone, a PC and a projector screen.
A technician will be on hand during the entire fair.
Who do we get in touch with if something is missing?
A technician is on site at all times and is happy to assist you. Should you require equipment not included in the existing stock, please order directly at our technical company AVMS GmbH.
If you would like to make changes to the equipment, please also inform us so that we can adapt to them: firstname.lastname@example.org
Can we bring our own technicians?
A technician is on site at the stages at all times. Therefore, there is no need to bring your own technician. Should you nevertheless wish to do so, please let us know, so that we can clarify the details (use of existing technical equipment, etc.).
I would like to use the headset on stage. What do I have to do?
One headset is included in the equipment and has to be fitted to your speaker from our technician.
For any additional headsets, please contact our technical company AVMS GmbH.
Therefor please inform us on time before your event.
By when do the details of the stage equipment and technical requirements need to be reported to Frankfurter Buchmesse?
We must receive the details for the event by 30 September 2019 at the latest. All details (number of tables, mikrophones etc.) can be entered in the reservation tool. Also you can change and add information there any time.
Can I book catering for my event?
Yes, you can. If you are interested in catering for your event, please contact one of our service providers.
In case you want to bring your own catering, you would be responsable for all organisation.
Carrying out your event
Do I need fair tickets for everyone involved in my stage presentation?
Yes. This includes speakers, moderators, and authors, all of whom need a valid day pass for the fair.
Who will be my contact person from the fair?
Every stage has an info stand with a hostess who will receive you and your guests, answer your questions, help ensure adherence to specified time slots, and provide support while you set-up and clear the stage. A technician will be on hand during the entire fair.
Where do we sign in before our event slot?
Please go to the stage with all participants 15 minutes before the event and talk to someone from our team.
How much time do we have to set up or clear the stage before and after our event?
Please remember: The time slot that you have booked includes time for setting up and clearing the stage. Please help us ensure that everything runs smoothly by sticking to your scheduled times! Our hosts and hostesses will help.
15 minutes are provided for the stages of the Gourmet Gallery (Show Kitchen and Gourmet & Travel Salon). We will ensure that the kitchen is cleaned and ready for your event.
What should be technical considered when preparing an event?
A technician will be on hand during the entire fair. Please present yourself to the technician 15 minutes before the beginning of your event.
For video and sound, it is sufficient to bring your presentation on a laptop or data stick. You can connect via HDMI (video) and, where applicable, a 3.5 mm audio jack. If you have a device with a VGA connection or an iPad, iPhone or MacBook, please bring your own adapters. The provided laptop has the following software installed: Office, Flash, Acrobat Reader and Media Player.
Please note that there is no internet connection on the stages.
Is it possible to change clothes, do make-up, etc. at the stages? Is there a private area?
The stages do not have a cloakroom, backstage, changing room or similar.
We have an event on a weekday (Wednesday - Friday). Will that affect our audience?
From Wednesday to Friday, the fair is reserved exclusively for trade visitors. Trade visitors can enter the fair starting at 8.45 am.
Is it possible to book a moderator for our event?
If you need a moderator, we can help you through one of our partners.
Please contact us: email@example.com
What do I need so that my event can be translated by an interpreter?
There is no room for an interpreter's booth on the stages. If you would like an event with simultaneous interpreting, please book a mobile interpreter system. Please contact our technical partner AVMS GmbH and do not miss to inform us about this.
Do you need an interpreter?
Here we have compiled a list for you.
Can I get on the fairground with the car? Where can I park?
Please find all information regarding parking here.
Events in the Gourmet Gallery
What to keep in mind at Gourmet & Travel Salon events
Eintagsküche, our culinary event specialist, is happy to provide support at your culinary events. Please contact Martin Schmidt: firstname.lastname@example.org.
If needed, the stage can include a small cooking module with a sink, two hot plates and a work surface. Please let the Eintagsküche know if you need a cooking module by mid-September.
What to keep in mind at Show Kitchen events
To ensure the overall programme runs smoothly, you can prepare main courses for up to 8 people, which is the maximum permitted amount at your event. Alternatively, you can split up the portions as 2 dishes for 4 people. Our team is happy to help you prepare and distribute a maximum of 50 sample servings. Please contact Martin Schmidt: email@example.com.
How to prepare for your cooking show in advance
You can use the back kitchen for an hour in advance of your event, under the supervision of the Eintagsküche. If you have any questions, please contact Martin Schmidt by mid-September: firstname.lastname@example.org.
Standard foods and supplies, like baking paper, paper towels, dish towels, spices, flour, noodles and rice are available. You need to bring any other food items with you. If you can’t go shopping for your cooking show, the Eintagsküche offers a shopping service for a fee.
How is the Show Kitchen equipped?
Our premium partner Miele will provide various devices in the Show Kitchen.
How is the Back Kitchen equipped?
Advertising / book sales / author signing
What advertising options are available for our event?
Please use the Frankfurter Buchmesse Calendar of Events to advertise your event. It is available from August. As an exhibitor, you can enter events for free.
Please check the button below for a range of further advertising options whether at the fair directly or through our various Frankfurter Buchmesse media channels.
Can I sell books during a presentation?
Yes. Employees from your publishing house can sell books at their suggested retail price during your event. Please remember to bring the books to the place of the event at an appropriate time. In order to sell books, you need to bring a cash box with a sufficient amount of change, and you will need to provide stamped receipts.
Can we store books at the stage?
Unfortunately, there is no place to store books at the stages. You are responsible for finding a place to store your books.
Please contact Messe Frankfurt for details.
After my event at the YOGI TEA® Lesezelt (Reading Marquee) or in the Frankfurt Pavilion, I want to host an author signing.
If you have an event in the YOGI TEA® Lesezelt (Reading Marquee), we have already booked a 30-minute slot for you in the signing box at the Agora for a special price of 50 euros.
Please indicate whether you want to take advantage of this opportunity in the reservation tool.
Is it possible to extend my signing session in the signing box? Can I book a slot in the signing box without hosting an event first?
Please get in touch and we will check whether it is possible to extend your slot. If the author is very well known, we strongly encourage you to look into extending the signing box session, due to the possibility of large crowds. The signing box can also be reserved by our exhibitors for autograph sessions by authors without previous event on one of the Agora stages.
To reserve the signing box, please contact: email@example.com
Do I have to buy a normal ticket in addition to the Business Ticket?
No. The Business Ticket also includes a normal ticket for entry to Frankfurter Buchmesse. The 1-day and 6-day Business Tickets include 1-day and 5-day trade visitor tickets respectively. For access to the Fair and to use the public transport in the RMV area, please always carry your ticket with you.
Is it possible to print out the ticket once I get there?
No. Please print your ticket and bring it with you to Frankfurt. To gain entry to the exhibition site, you must be able to show a printed version of your ticket.
Is the Business Ticket transferable?
No. The Business Ticket is issued personally and is non-transferable. The ticketholder’s name is printed on it.
How/where can I purchase individual tickets to conferences or seminars?
You can purchase individual tickets to conferences or seminars through our website. The 5-day Business & Conferences Ticket contains access to every conference.
Is it possible to buy a Business Ticket directly at the Fair?
Yes, you can still purchase a Business Ticket at one of the entrance gates.
Is it possible to exchange a regular trade visitor ticket for a Business Ticket?
Sorry, it is not possible to swap tickets in this way. If you have any other questions, please write us an e-mail to: firstname.lastname@example.org.
May I invite clients and other guests and business contacts to the lounge and meeting areas of the Business Club, if they do not have Business Tickets?
Yes. For specific meetings, Business Ticket holders may bring up to three people without Business Tickets into the lounge and meeting areas of the Business Club. Needless to say, these guests are not entitled to participate in the Business Club programme. For this reason, tickets will be controlled for entry to the closed events. Additionally you can invite up to 3 guests to the daily Happy Hour from 6 pm.
Are there any workspaces in the Business Club?
A large number of seating and retreat options are available in the lounge areas of the Business Club. Here you will have access to Wi-Fi free of charge. You will also have the opportunity to recharge any devices you bring with you
Is there free catering in the Business Club?
Yes. Water, tea and coffee are available free of charge throughout the day and a lunch buffet is provided daily. In addition to this, we offer you a Business Breakfast from Wednesday to Friday and wine and snacks each evening during the Happy Hour.
When will the Exhibitor Catalogue be made available?
The Exhibitors Catalogue is a printed product of Frankfurter Buchmesse, which we issue shortly before the beginning of the Fair. You will be given a copy at the central reception and registration counter of the Business Club (Hall 4.0, Foyer). This is also where Business Ticket holders receive their name badges, as well as the details of the Business Club programme as a printed brochure.
In the Business Club, is it possible to leave or lock up laptops and other things I might need at short notice?
Yes. In the entrance area to the Business Club you will find a secure cloakroom, which you can use free of charge.
Where can journalists park?
Journalists arriving by car can park free of charge at the Rebstock parking area. The fair's Rebstock car park has a direct access route from the Frankfurt West motorway exit (follow the signposted route or type "Messeparkhaus Rebstock" into your Sat Nav/GPS). There is a free transfer shuttle from Wednesday to Sunday that takes you directly to the Hall 3 entrance. The car park's pay station is manned until approx. 8.00 pm. Upon presentation of your press card, you will receive an exit ticket with which you can drive out free of charge. Attention: On Tuesday (opening day) this possibility is NOT available. The nearest paid parking possibility is in the hotels "Maritim" or "Marriot".
Does the press ticket allow free use of public transport?
No, the press ticket does not allow free use of public transport.
Where is the Press Centre?
The Press Centre is in the Congress Center Messe Frankfurt (CMF), Ludwig-Erhard-Anlage 1 on the 3rd floor (C3).
You need to have a press pass to enter the Press Centre.
How do I get to the Press Centre?
Please note: the press pass does not entitle the holder to use public transport for free.
By public transport:
From Frankfurt's central station, take line 16 (direction Ginnheim) or 17 (direction Rebstockbad), and get out at the fourth stop (Ludwig-Erhard-Anlage). Go in at the "City" entrance and follow signs for Congress Center Messe Frankfurt (CMF).
From Frankfurt's central station, take the U4 (direction Bockenheimer Warte) and get out at the first stop (Festhalle/Messe). Go in at the "City" entrance and follow signs for Congress Center Messe Frankfurt (CMF).
As an accredited journalist or blogger, you can use the Rebstock car park free of charge from Wednesday until Sunday (address: Messeparkhaus Rebstock, Am Römerhof). The car park has a direct access route from the Frankfurt West motorway exit (follow the signs). The car park's pay station is manned until approx. 8.00 pm. Please show your press pass before leaving with your car.
There is a free transfer shuttle from Wednesday to Sunday that takes you directly to the Hall 3 entrance from the car park.
From there, you can take the shuttle to the last station "Festhalle/Congress Center Messe Frankfurt" (CMF).
What are the opening hours for the Press Centre?
Tuesday: 9.30 am - 7.00 pm
Wednesday - Saturday: 9.00 am - 6.30 pm
Sunday: 9.00 am - 5.30 pm
Where can I leave my luggage?
There are lockers in the Press Centre. Please leave large bags at the cloakroom. The nearest cloakroom can be found in the "Via Mobile" covered walkway in front of Hall 5.1. Media representatives can use the cloakrooms in every hall for free by showing their press pass.
How can I accredit myself as a journalist?
Accreditation can be obtained through our My Book Fair customer portal starting from 1 July. Accreditation will be granted via our customer portal My Book Fair from 1 July to Monday before the opening of the Frankfurt Book Fair, 17:00 hrs. As of Tuesday, journalists can then register on site at the following entrances:
Hall 3 Ost
Press Counter at the Congress Center (CMF)
During the normal opening hours, you can provide proof of your journalistic activities to get accredited and receive a complimentary press pass, which provides you access to Frankfurter Buchmesse. Press passes provide free entry on all days of the fair, but do not include complimentary use of public transport.
How can I accredit myself as a blogger?
Accreditation can be obtained through our My Book Fair customer portal starting from 1 July. Accreditation will be granted via our customer portal My Book Fair from 1 July to Monday before the opening of the Frankfurt Book Fair, 17:00 hrs. Please note our accreditation guidelines here.
As of Tuesday, blogger can then register on site at the following entrances
Hall 3 Ost
Press Counter at the Congress Center (CMF)
during the normal opening hours. You have to provide proof of your journalistic activities to get accredited and receive a press ticket, which provides you access to Frankfurter Buchmesse. Press tickets provide free entry on all days of the fair, but do not include complimentary use of public transport.
Where can I find the accreditation guidelines?
Details to our accreditation guidelines can be found here.
What should I take into consideration for the opening day (Tuesday)?
On Tuesday (opening day), you need a press pass to enter the Press Centre. Please get accredited online before arriving. This will help you avoid lines at the press counter at Via Mobile, in front of Hall 5.1 across from the cloakroom, which is the only counter open on Tuesday. Waiting times, however, are still possible due to security checks and procedures. Please ensure that your plans for the day take this potential delay into consideration.
Do press passes provide access to all events?
No. The opening ceremony of Frankfurter Buchmesse, the Business Club and certain other events require special accreditation. You can find an overview of press events here: https://www.buchmesse.de/en/press/dates
Where can I hold interviews in a quiet place?
From Wednesday to Friday, it is possible to book 30 or 60-minute slots in an interpreter's booth in the Press Centre where you can conduct an interview.
5.- € per 30 min.
The booth has enough space for two people. It is not suitable for interviews with several people or a TV crew.
On the Saturday and Sunday of the fair, a larger room will be available in place of the booth.
Journalists who book an interview slot can enter the Press Centre with their interviewee. Please arrive together at the CRM escalator on the second floor, which takes you to the 3rd floor, and tell the receptionist at the entry that you have booked a booth.
Please register via e-mail: email@example.com.
Opening hours Press Centre:
Tuesday: 9.30 am - 7.00 pm
Wednesday - Saturday: 9.00 am - 6.30 pm
Sunday: 9.00 am - 5.30 pm
On which days is it possible to sell books at the fair?
In 2019, exhibitors may sell books and publishing products to the general public at events and on the last two days of the fair (Saturday and Sunday), subject to retail price fixing.
Why is it not possible to sell books every day of the fair?
Book sales are an offer made by exhibitors at the Frankfurter Buchmesse to their readers and are only available on public days (fair weekends).
Is the sale of books handled by a central trade fair bookstore?
As in the past, book sales will be handled by the exhibitors themselves and, if necessary, by participating dealers on Saturday and Sunday of the Book Fair.
Can I buy books from all publishers of the Frankfurter Buchmesse?
Readers can buy books from all publishers involved in book sales.
How can I find out in advance which publishers sell books and which do not?
Publishers participating in the extended book sale are not recorded centrally.
Will foreign publishers also sell books at the fair?
Foreign publishers will partially participate in the extended book sale.
Can I buy books in German for the fair discount?
Publishing products with a fixed price may only be sold at a fixed retail price. Discounts and price reductions are not permitted. Add-ons must not exceed the low value range (2% of the fixed shop price). The admission price to the Book Fair may not be offset against the purchase price of the book. Defective copies must have a material defect that was not caused intentionally and must be clearly identified as such, only then are they not subject to fixed book prices.
Can I buy international books (= books not bound by price) at a fair discount?
International books are not subject to the fixed book prices applicable in Germany.
Is it possible to store my purchases at the fair (or do I have to carry them around with me until the end of the day)?
The shopping bags can be stored for a fee at the cloakrooms.