Fairground A-Z

Please note that public transport is not included in the ticket.

From the main railway station:

• S-Bahn (S3, S4, S5 and S6) from platform 104 (underground station), two stops to "Frankfurt Messe" (entrance Torhaus)
• Underground (U4) direction Bockenheimer Warte to "Festhalle/Messe" (City entrance)
• Tram line 16 direction Ginnheim or line 17 direction Rebstockbad to "Festhalle/Messe" (City entrance)

You can reach the exhibition grounds (City entrance) on foot in 10 minutes.

Ticket purchase and timetable information for trains and buses:
Via the RMV app: www.rmv.de/fahrkarten/handyticket

By car:
A 5 to Westkreuz Frankfurt, then A 648 towards Messe. You will be directed to the Rebstock multi-storey car park, from where free shuttle buses will run to the Exhibition Centre from Wednesday, 19 October.

Entrance City (Hall 1.1)
from/to underground U4 and tram lines 16 + 17
from/to City Centre/Frankfurt East

Entrance Torhaus
from/to S-Bahn terminal (S3 to S6)

People in wheelchairs or with characteristic "B" in their severely disabled ID card receive free admission for themselves and their accompanying person upon presentation of the severely disabled ID card. Other people with a degree of disability of at least GdB 50 can purchase reduced tickets online. www.buchmesse.de/visit/tickets

Visitors who - for example due to a visual impairment - have difficulties with orientation or need other assistance, will be accompanied personally around the grounds for up to two hours. If you need assistance, please send us an e-mail in advance to servicecenter@buchmesse.de. If you need assistance at short notice, please contact one of the information stands on site. Depending on availability, we can also provide spontaneous assistance.

Toilets for the disabled are located in all halls. The required "Europa WC key" is available from the respective hall manager or can be purchased at the Business Center in the Torhaus for 25 euros.

Rental of wheelchairs and electric scooters (by the day, 50 euros deposit): 
First-aid station Hall 4.0 South/West, entrance Operation and Security Center (OSC). Telephone reservation required in advance.

Parking spaces will be reserved for exhibitors with limited mobility in the immediate vicinity of the hall entrances (on request via the information hotline for people with disabilities, see below).

Mobility-impaired visitors with an AG certificate (exceptionally walking-impaired) can enter via Gate North and will be allocated a parking space by the staff there.

Taxis that transport people with walking disabilities and the corresponding feature on their severely disabled pass may enter the exhibition grounds.

Further information at www.messefrankfurt.com/barrier-free at all information stands or via the information hotline for people with disabilities at

Messe Frankfurt Venue GmbH
Tel.: +49 (0) 69 7575-6999
E-mail: barrierefrei@messefrankfurt.com

Find the mobility plan for a barrier-free visit to the fairground below.

Cloakrooms (against insurance certificate)
at the main entrances to the exhibition grounds and on various hall levels
open from 18 October 2022
Closing daily at 7.30 p.m. (Sunday: 6.30 p.m.)

A collective cloakroom (Hall 4.1) will be open longer: 

Tuesday, 18.10.2022: 10.00-21.00 hrs.
Wednesday to Saturday: 8.00-21.00 hrs
Sunday, 23.10.2022: 8.00-19.30 hrs

Please note the information signs.

Fee: 2 euros per item of luggage or clothing

The individual opening hours of each cloakroom and the locations of the collective cloakrooms can also be found at the information stands.

No publicly accessible lockers on the exhibition grounds.

The hall plan gives you an overview of the halls and the exhibition areas. It is available in printed form at the entrances and all information stands.

Plans of the individual hall levels are available online via the Frankfurt Book Fair App.

A plan of Messe Frankfurt's barrier-free service facilities (disabled toilets, nappy-changing rooms, lifts ...) is available here.

Reservation of hotel rooms:
Tourismus + Congress GmbH
Phone: +49 (0) 69 21 23 08 08
E-mail: info@infofrankfurt.de
www.frankfurt-tourismus.de

/ Agenda, Analogue 1+2, Applause, Area: Forum, Level 0

/ Alliance: Hall 4.C

/ Apropos, Aspect, Argument: Hall 3.C West

/ Brilliance: Hall 4.2

/ Conclusio 1+2: Congress Center, level C2

/ Concorde, Consens, Concept: Hall 4.C

/ Devise, Dimension: Hall 4.2

/ Effect, Exposé, Extract: Hall 3.C East

/ Entente: Hall 4.C

/ Europe 1+2: Hall 4.0

/ Facet: Hall 3.Via, West

/ Fantasy 1+2: Congress Center, Level C3

/ Fragment: Hall 3.Via, West

/ Good Will: Hall 4.1

/ Harmony: Congress Center, level C2

/ Illusion 1-3: Congress Center, level C3

/ Complex, Contrast: Hall 3.Via, East

/ Concrete, Contour, Constant, College: Forum, Level C

/ Respect, Resonance, Result, Repertoire: Hall 3.1 West

/ Sentence, Substance 1+2: Forum, Level C

/ Spectrum 1+2: Congress Center, Level C2

/ Terminus: Congress Center, Level C3

For trade visitors
19-23 October 2022, 9 a.m.-6.30 p.m.
(Sundays until 17.30)

For private visitors
21-23 October 2022, 9.00-18.30 hrs.
(Sundays until 17.30)

Rebstock multi-storey car park (Am Römerhof)

• Direct access from the Frankfurt West motorway exit
• From the city centre via Theodor-Heuss-Allee to the Katharinen roundabout
• Day ticket: 16 euros
• Car park ticket office staffed daily until approx. 8 p.m.
• Automatic pay stations accessible around the clock (Attention: Lifts to upper levels not in operation at night!)

Free shuttle bus service from the Rebstock multi-storey car park to the exhibition grounds

From the multi-storey car park to the City entrance and back

Transport times:
Wednesday, 19.10.2022 to Sunday, 23.10.2022: 7.45-20.00 hrs.

Taxis cannot drive onto the exhibition grounds during the fair.

An exception applies to taxis transporting persons with a walking disability and the corresponding feature in the severely disabled person's pass.

Taxi ranks at the exhibition grounds:
At the City Entrance (Hall 1)
In front of the Congress Center Messe Frankfurt
At the entrance to Hall 3 East (near Gate East)

Taxicabs Frankfurt:
Tel.: +49 (0) 69 230001, 250001, 230033

Only during set-up and dismantling is it possible for exhibitors to enter by taxi at the following times:
17 and 18 October 2022, 7.00 to 20.00 hrs.
23 October 2022, from approx. 7.00 p.m.

Frankfurter Buchmesse's Code of Conduct lays down rules for appreciative and respectful cooperation at the Book Fair. We want to offer all participants a good Fair experience - regardless of gender and gender identity, sexual orientation and identity, disabilities, ethnic origin, nationality, age, language, religion or ideology. We do not tolerate any harassment or inappropriate comments towards our visitors, exhibitors, partners or team members.

Frankfurter Buchmesse's House Rules state that the organiser or third parties may take photographs, film and video recordings throughout the event for the purposes of reporting, advertising and documentation.

Visitors or other persons may not prevent, obstruct or impede such photographs and recordings. By entering the exhibition grounds, consent is given to such photographs and recordings as well as their publication.

Checks on access authorisations and luggage must be expected at all times throughout the exhibition grounds.

Queues at the entrances are unavoidable at peak times. Allow enough time, use the cloakrooms in front of the entrances and take as little luggage as possible onto the exhibition grounds.

If you are carrying newer books, please ensure that you can provide proof of ownership (detailed delivery note or handover/purchase receipt from the publisher of the books you are carrying).

Smoking is only permitted outdoors.

Dogs or other animals may not be brought onto the exhibition grounds. Guide dogs for the blind and assistance dogs with appropriate proof are excluded.

An awareness team, consisting of employees of the German Association for Anti-Discrimination and Educational Work (BDB), will be on duty throughout the Book Fair. The team is located in the foyer of Hall 4.0.

Visitors who are harassed or notice that another person is being harassed are encouraged to report this immediately - to the Awareness Team, Book Fair staff or the security staff on site.

“Awareness Team” – Support Point in Cases of Discrimination

So that everyone feels comfortable here, we are here to support you if you are excluded, threatened, insulted or humiliated in the context of the Frankfurt Book Fair due to your assumed belonging to a group. We speak of discrimination if this kind of treatment is due to historically unfavoured attributes (even if they are just assumed and not correct), for instance according to one’s nationality, ethnic origins, religion, “race”, disabilities, sickness, body weight, gender identity, sexual orientation, one’s age, social class/background or language. We offer the opportunity to discuss the problem in a confidential setting with a trained counsellor.

How do you reach us

• In person at our stand in Hall 4 (lobby)
• Email: AwarenessTeamBDB@bdb-germany.de
• Mobile phone: 0152 587 84634

We are available at the following times during the Frankfurt Book Fair (October 19-23)

• In person at our stand in Hall 4 (lobby): 10am – 6pm
• Per email and telephone: 4pm – 8pm
• Focus on discrimination due to disability, age and chronic illness: 8-9pm

We are also available for a week after the Frankfurt Book Fair (October 24-30, 2022)

• General discrimination issues: 7-8pm
• Focus discrimination due to disabilities, age or chronic illness: 8-9pm

Torhaus Service Centre, Level 3
Phone: +49 (0) 69 7575-1309
18 to 21 October 2022, 8.30 a.m. to 6.30 p.m.
22 and 23 October 2022, 9.00 a.m. to 4.00 p.m.

Chargeable service:

• Copying service (black and white and colour copies)
• Fax service
• Printing of business cards
• Internet terminals with e-mailing, uploading/downloading and printing facilities
• Laminating
• Saving
• Sale of floppy disks, transparencies and copying paper

You can find out the prices for the individual services at the information stands.

Fair lost property office
Torhaus Service Centre, Level 0
Phone: +49 (0) 69 7575-1448
E-mail: fundbuero@messefrankfurt.com

Opening hours:
Tuesday, 18 October: 8.00-18.00 hrs.
Wednesday, 19 October to Sunday, 23 October: 8.00-19.00 hrs
Monday, 24 October: 8.00-14.00 hrs

Information about lost or found items is also available at the information stands. You can also hand in reports of loss there.

Christian Church Centre
Torhaus Service Centre, level 4
Tel.: +49 (0) 69 752476

Room of Silence/ecumenical prayer room: open all day

Information desk, pastoral care:  Wednesday to Saturday 12.00 to 15.00, Sunday 11.00 to 13.00

Café: Wednesday to Saturday 12.30 to 14.30 hrs

Church services

International church service (Protestant)
Sunday, 23 October 2022, 1.00 p.m.
Church Centre, Torhaus, Level 4

Catholic Eucharist
Sunday, 23 October 2022, 10.00 a.m.
Church Centre, Torhaus, Level 4

Catholic midday prayer
19 to 22 October 2020, 1.30 p.m.
Church Centre, Torhaus, Level 4

Jewish services
Hall 4.2, Room Devise
Unfortunately, due to illness, no Jewish services can take place.

For EC and credit cards:

Torhaus entrance, S-Bahn terminal
Hall 4.1 Foyer
Entrance City, Level 0

Blocking emergency number (24-hour service, free of charge within Germany): 116116
from abroad: +49 116116.

There is no bank on the exhibition grounds.

Bank branch nearby:
ReiseBank in the main station, south exit.
Open daily from 8.00 a.m. to 7.00 p.m.
Phone: +49 (0) 69 242 785 91
E-Mail: frankfurt.bahnhof@reisebank.de

At the information stands you can obtain all kinds of information, hand in lost property and enquire about lost items.

Locations:

Main entrances to the exhibition grounds
Entrance areas of the hall levels
Via Mobile (moving walkway connecting all halls)
The exact locations are also shown in the hall plans in the Frankfurt Book Fair App.

Main information:
Hall 4.1 Foyer
Tel.: +49 (0) 69 7575-1342, -1343.

The information stands will be manned from Monday, 17 October 2022.

DHL Trade Fairs & Events GmbH
Torhaus Service Centre, Level 3
Phone: +49 (0) 69 7575-5462
22 and 23 October 2022: 9.00-17.00 hrs

Baby changing and breastfeeding room
Hall 3.1, south side, room 10 (opposite the hall master's office)

Baby-changing rooms
Halls 4.0, 4.1 and 4.2 West and East
in both the ladies' and gents' toilets.

Further baby changing facilities:
Sanitary station in Hall 4.0 South/West, Operation and Security Center (OSC) entrance.
Torhaus Service Center, Level 3, ladies' and gents' toilets

All participants at Frankfurter Buchmesse receive free WiFi access in the 2.4 GHz frequency range. In the foyers of the halls, free WiFi in the 5 GHz frequency range is also available. You can use this WiFi access to check your e-mails or surf the internet.

This internet access is not suitable for applications with high data transmission! Therefore, video conferencing, VoIP telephone calls, VPN connections or online presentations are not possible.

There is no pharmacy on the exhibition grounds, only a prescription service:

Main Information Desk, Hall 4.1 Foyer
Prescription acceptance daily until 11.00 a.m.
Goods collection daily from 16.00 hrs
The approximate price of the medication must be deposited there.

Pharmacies near the exhibition grounds:

Brocks'sche Pharmacy in the Skyline Plaza
Pharmacy in the main station, B level
Information about pharmacies on duty also at the first-aid station (Hall 4.0 South/West)

A Corona STC test centre is located directly at the City entrance.

Regular opening hours: Daily (Mon-Sun), 9 am - 6 pm CEST

during  the book fair (19 - 23 Oct): 8 am - 6 pm CEST

Test capacities limited; online appointment booking necessary!

Tests offered: Citizen test and PCR test

At the first-aid station (German Red Cross/DRK)
Hall 4.0 South/West, Entrance Operation and Security Center (OSC)
Phone: +49 (0) 69 7575-6500
(Also rest rooms and rental of wheelchairs and electric scooters)

Medical emergency service (outside fair hours) for the Frankfurt city area:

Contractual medical on-call service Frankfurt
Phone: +49 (0) 69 116117

Emergency service outpatient clinic in the Galluswarte medical centre
Tel.: +49 (0) 69 19292

Private medical emergency service Rhein-Main (for privately insured and self-pay patients)
Tel.: +49 (0) 69 694469

Dental emergency service
Phone: +49 (0) 69 59795360

Dental emergency service at Frankfurt University Hospital
Tel.: +49 (0) 69 6301-6713 or -7501 (Monday to Friday until 5 p.m.)
Tel.: +49 (0) 69 6301-5877 (Monday to Friday 5 p.m. to 11.30 p.m., Saturday, Sunday and public holidays 9.30 a.m. to 9.30 p.m.)

Please report to the police:

Hall 4.0 South/West, Entrance Operation and Security Center (OSC)
Phone: +49 (0) 69 7575-6555

Fire station:

Hall 4.0 South/West, entrance Operation and Security Center (OSC)
Phone: +49 (0) 69 7575-6550
Emergency call: 112
(also possible from foreign mobile devices without area code)

Police, fire brigade and ambulance service are on site. The usual emergency numbers apply:

Police (Messewache, Hall 4.1 South/West): 110

Fire brigade (Hall 4.0 South/West): 112

First aid (Hall 4.0 South/West): 112

The emergency numbers can also be used from foreign mobile devices without area code.