Barrier-free access and tickets
People on wheelchairs or with characteristic "B" in their severely disabled ID card receive free admission directly at the entrance for themselves and their accompanying person upon presentation of the severely disabled card. Other people with a degree of disability of at least GdB 50 can purchase reduced tickets online. See Tickets & Ticket Purchase Information.
Visitors who – for example due to a visual impairment – have difficulties with orientation, will be accompanied personally around the grounds for up to two hours. If you need assistance, please send us an e-mail in advance to servicecenter@buchmesse.de. If you need assistance at short notice, please contact one of the information stands on site. Depending on availability, we can also provide spontaneous assistance.
Entrances & Exits
Unfortunately, not all entrances to the Frankfurt Book Fair are barrier-free. If you require step-free access, please use the main entrances City (underground, tram) or Torhaus (S-Bahn).
Assistance with orientation
Visitors who - for example due to a visual impairment - have difficulties with orientation or need other assistance, will be accompanied personally around the grounds for up to two hours. If you need assistance, please send an e-mail to the service center in advance.
If you need assistance at short notice, please contact one of the information stands on site. Depending on availability, we can also provide spontaneous assistance.
Touch model of the fairground
In the foyer of Hall 4.1, you can also feel the local conditions. At a 3D tactile model of the eastern exhibition grounds, blind people can also get an impression of the shape of the buildings where the Frankfurt Book Fair takes place.
Events with translation into German Sign Language
At selected weekend events, German Sign Language (DGS) interpreters will translate live on site.
Disability-friendly toilets
Toilets for the disabled are located in all halls. The required “Euro WC key” can be purchased at the Business Center in the Torhaus for 25 euros. If you do not have a Euro WC key, the Messe Frankfurt hall staff will be happy to unlock the WC for you.
Hall Plan in the App
The hall plans in our app show the locations of the elevators, restrooms and public seating areas. You can find information about the app here.
Rental of wheelchairs and electric scooters
Rental of wheelchairs and electric scooters (by the day, 50 euros deposit):
First-aid station Hall 4.0 South/West, entrance Operation and Security Center (OSC).
Telephone reservation required in advance: +49 69 7575-6500.
Access and parking
Unfortunately, the bus shuttle from the Rebstock multi-storey car park is not suitable for wheelchair users. For persons with limited mobility, parking spaces can be made available on the exhibition grounds under certain conditions and upon presentation of appropriate proof. Please contact the Messe Frankfurt information hotline in advance: Phone: +49 69 7575-6999, E-mail: barrier-free@messefrankfurt.com.
If you are travelling by taxi, we also recommend that you contact the Messe Frankfurt information hotline mentioned above in advance. This way you can be informed of the appropriate entrance gate for you.
Messe Frankfurt service plan
Elevators, handicapped accessible toilets, baby changing room: On the Messe Frankfurt service map(opens in a new window) you will find important information for your barrier-free visit at the Frankfurt exhibition grounds.
Further information and Messe Frankfurt hotline
Further information at Messe Frankfurt(opens in a new window), at all information stands or via the Messe Frankfurt Venue GmbH information hotline for people with disabilities. Phone: +49 69 7575-6999 E-mail: barrier-free@messefrankfurt.com
