Accessibility

People with a degree of disability of at least GdB 50 can purchase reduced tickets online. See Tickets & Ticket Purchase Information. 

Persons in wheelchairs or with a “B” on their disabled pass will receive free admission for themselves and their accompanying person on presentation of their disabled pass directly at the entrance. These persons (in a wheelchair or with a ‘B’) also have access to the trade fair on trade visitor days without additional proof.

The City Entrance (underground and tram) and the Torhaus Entrance (suburban rail) are step-free and accessible.

At the Torhaus Entrance, wheelchair users can use a dedicated route through the security check without extended waiting times. Please speak to the staff on site if you need assistance.

At the City Entrance, visitors who are unable to use the escalator to the admission area on Level 1 may also use the step-free Fast Lane for exhibitors and press.

At selected entrances from the outdoor area into the exhibition halls, our information staff can help open doors that do not have automatic door openers.

From Friday to Sunday, staff are available across the fairgrounds, in addition to the information desks, to help you find different exhibitor areas, stages and service facilities.

Visitors with visual impairments who need support with orientation can book a personal escort service for up to two hours. Please email the Service Center in advance to arrange this.

If you need support at short notice, please speak to a member of staff at one of the information desks on site. Depending on availability, we will do our best to arrange an escort service at short notice.

In the foyer of Hall 4.1, you can also feel the local conditions. At a 3D tactile model of the eastern exhibition grounds, blind people can also get an impression of the shape of the buildings where Frankfurter Buchmesse takes place.

At selected weekend events from Friday to Sunday, German Sign Language (DGS) interpreters will translate live on site.

Toilets for the disabled are located in all halls. View the locations on the hall plans in the app or follow the signage on site. The toilets are fitted with the Euro WC locking system. If you do not have a suitable key, Messe Frankfurt’s hall staff will be happy to unlock the toilet for you. If you can provide proof of eligibility, you can also purchase a Euro WC key for €25 at the Business Centre in Torhaus.

Public seating areas provide the opportunity to take a short breather and are also partly located in quieter areas in the halls. We will also be setting up quiet rooms outside the actual exhibition halls in Hall 3, Hall 4, and Hall 5.

Quiet room locations:

• Hall 3.Via East: Room Komplex
• Hall 4.2: Room Devise
• Hall 5.0: Room Exchange

The hall plans in our app show the locations of the elevators, restrooms and public seating areas. You can find information about the app here.

Rental of wheelchairs and electric scooters (by the day, 50 euros deposit):
First-aid station Hall 4.0 South/West, entrance Operation and Security Center (OSC). Wheelchairs can also be handed out directly at the main entrances (City, Torhaus, Galleria). Telephone reservation required in advance: +49 69 7575-6500.

Unfortunately, the bus shuttle from the Rebstock multi-storey car park is not suitable for wheelchair users. For persons with limited mobility, parking spaces can be made available on the exhibition grounds under certain conditions and upon presentation of appropriate proof. Please contact Messe Frankfurt in advance: Phone: +49 69 7575-6999, E-mail: barrier-free@messefrankfurt.com.

If you are travelling by taxi, we also recommend that you contact Messe Frankfurt mentioned above in advance. This way you can be informed of the appropriate entrance gate for you.

Elevators, handicapped accessible toilets, baby changing room: On the Messe Frankfurt service map(opens in a new window) you will find important information for your barrier-free visit at the Frankfurt exhibition grounds.