Accessibility
Accessibility at Frankfurter Buchmesse

We want Frankfurter Buchmesseto be an unforgettable experience for everyone. Here you will find an overview with information for people with disabilities. In addition, we would like to draw your attention to some events and offers around the topic of accessibility.
For more information on Frankfurter Buchmesse GmbH's commitment to reducing barriers, please see our Accessibility Statement.
Tickets for people with disabilities
People with a degree of disability of at least GdB 50 can purchase reduced tickets online. See Tickets & Ticket Purchase Information.
Persons in wheelchairs or with a “B” on their disabled pass will receive free admission for themselves and their accompanying person on presentation of their disabled pass directly at the entrance. These persons (in a wheelchair or with a ‘B’) also have access to the trade fair on trade visitor days without additional proof.
Entrances & Exits
Unfortunately, not all entrances to the Frankfurt Book Fair are barrier-free. If you require step-free access, please use the main entrances City (underground, tram) or Torhaus (S-Bahn).
At the Torhaus entrance, wheelchair users can avoid the long queues at the security checkpoint; please speak to the staff on site if necessary.
Assistance with orientation
Visitors with visual impairments who have difficulties with orientation or need other assistance, will be accompanied personally around the grounds for up to two hours. If you need assistance, please send an e-mail to the service center in advance.
If you need assistance at short notice, please contact one of the information stands on site. Depending on availability, we can also provide spontaneous assistance.
Touch model of the fairground
In the foyer of Hall 4.1, you can also feel the local conditions. At a 3D tactile model of the eastern exhibition grounds, blind people can also get an impression of the shape of the buildings where the Frankfurt Book Fair takes place.
Events with translation into German Sign Language
At selected weekend events, German Sign Language (DGS) interpreters will translate live on site.
Disability-friendly toilets
Toilets for the disabled are located in all halls. The required “Euro WC key” can be purchased at the Business Center in the Torhaus for 25 euros. If you do not have a Euro WC key, the Messe Frankfurt hall staff will be happy to unlock the WC for you.
Seating areas and quiet rooms
Public seating areas provide the opportunity to take a short breather and are also partly located in quieter areas in the halls. For the first time in 2025, we will also be setting up quiet rooms outside the actual exhibition halls in Hall 3 and Hall 4. The Christian Church Centre in the Torhaus, Level 4, also offers a quiet room.
Hall Plan in the App
The hall plans in our app show the locations of the elevators, restrooms and public seating areas. You can find information about the app here.
Rental of wheelchairs and electric scooters
Rental of wheelchairs and electric scooters (by the day, 50 euros deposit):
First-aid station Hall 4.0 South/West, entrance Operation and Security Center (OSC). Wheelchairs can also be handed out directly at the main entrances (City, Torhaus, Galleria). Telephone reservation required in advance: +49 69 7575-6500.
Access and parking
Unfortunately, the bus shuttle from the Rebstock multi-storey car park is not suitable for wheelchair users. For persons with limited mobility, parking spaces can be made available on the exhibition grounds under certain conditions and upon presentation of appropriate proof. Please contact Messe Frankfurt in advance: Phone: +49 69 7575-6999, E-mail: barrier-free@messefrankfurt.com.
If you are travelling by taxi, we also recommend that you contact Messe Frankfurt mentioned above in advance. This way you can be informed of the appropriate entrance gate for you.
Emergency bracelets for small children
At all information stands, children will receive wristbands on which adults can enter their mobile number - in case they lose sight of each other in the hustle and bustle of the fair.
Messe Frankfurt service plan
Elevators, handicapped accessible toilets, baby changing room: On the Messe Frankfurt service map(opens in a new window) you will find important information for your barrier-free visit at the Frankfurt exhibition grounds.
Further information and Messe Frankfurt hotline
Further information at Messe Frankfurt(opens in a new window), at all information stands or via the Messe Frankfurt Venue GmbH information hotline for people with disabilities. Phone: +49 69 7575-6999 E-mail: barrier-free@messefrankfurt.com
Feedback and suggestions
If you are having difficulties participating in Frankfurter Buchmesse or using the digital services despite the above information, please contact us. We are happy to receive suggestions on how we can make our services more accessible - via e-mail to servicecenter@buchmesse.de or by telephone on +49 69 2102-0.
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News
"That’s the social and emotional power of language - without it, it is hard to think or organize thoughts."
Sara Nović - Author of the New York Times-Bestseller novel "True Biz" (2022, Random House, German Translation from Judith Schwaab, "Klartext", 2025, btb) teaches Deaf studies and creative writing and lives in Philadelphia with her family. In our interview, Sara shares her experience of becoming an author and writing "True Biz", she talks about the power and humour of American Sign Language (ASL) and her hopes for the representation of marginalized voices like people with disabilities and the LGTBQ+ scene in literature.
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