Accessibility

People with a degree of disability of at least GdB 50 can purchase reduced tickets online. See Tickets & Ticket Purchase Information. 

Persons in wheelchairs or with a “B” on their disabled pass will receive free admission for themselves and their accompanying person on presentation of their disabled pass directly at the entrance. These persons (in a wheelchair or with a ‘B’) also have access to the trade fair on trade visitor days without additional proof.

Unfortunately, not all entrances to the Frankfurt Book Fair are barrier-free. If you require step-free access, please use the main entrances City (underground, tram) or Torhaus (S-Bahn).

At the Torhaus entrance, wheelchair users can avoid the long queues at the security checkpoint; please speak to the staff on site if necessary.

Visitors with visual impairments who have difficulties with orientation or need other assistance, will be accompanied personally around the grounds for up to two hours. If you need assistance, please send an e-mail to the service center in advance.
If you need assistance at short notice, please contact one of the information stands on site. Depending on availability, we can also provide spontaneous assistance.

In the foyer of Hall 4.1, you can also feel the local conditions. At a 3D tactile model of the eastern exhibition grounds, blind people can also get an impression of the shape of the buildings where the Frankfurt Book Fair takes place.

At selected weekend events, German Sign Language (DGS) interpreters will translate live on site.

Toilets for the disabled are located in all halls. The required “Euro WC key” can be purchased at the Business Center in the Torhaus for 25 euros. If you do not have a Euro WC key, the Messe Frankfurt hall staff will be happy to unlock the WC for you.

Public seating areas provide the opportunity to take a short breather and are also partly located in quieter areas in the halls. For the first time in 2025, we will also be setting up quiet rooms outside the actual exhibition halls in Hall 3 and Hall 4. The Christian Church Centre in the Torhaus, Level 4, also offers a quiet room.

The hall plans in our app show the locations of the elevators, restrooms and public seating areas. You can find information about the app here.

Rental of wheelchairs and electric scooters (by the day, 50 euros deposit):
First-aid station Hall 4.0 South/West, entrance Operation and Security Center (OSC). Wheelchairs can also be handed out directly at the main entrances (City, Torhaus, Galleria). Telephone reservation required in advance: +49 69 7575-6500.

Unfortunately, the bus shuttle from the Rebstock multi-storey car park is not suitable for wheelchair users. For persons with limited mobility, parking spaces can be made available on the exhibition grounds under certain conditions and upon presentation of appropriate proof. Please contact Messe Frankfurt in advance: Phone: +49 69 7575-6999, E-mail: barrier-free@messefrankfurt.com.

If you are travelling by taxi, we also recommend that you contact Messe Frankfurt mentioned above in advance. This way you can be informed of the appropriate entrance gate for you.

At all information stands, children will receive wristbands on which adults can enter their mobile number - in case they lose sight of each other in the hustle and bustle of the fair.

Elevators, handicapped accessible toilets, baby changing room: On the Messe Frankfurt service map(opens in a new window) you will find important information for your barrier-free visit at the Frankfurt exhibition grounds.