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Your tickets for Frankfurter Buchmesse – digital and easy with the Exhibitors Ticket Portal

Create, manage and send your tickets online with our Exhibitors Ticket Portal

My Book Fair is the central access point for all online services of Frankfurter Buchmesse. Here you will find the Exhibitors Ticket Portal as well as the LitAg Ticket Portal and tickets for Trade Visitors. The Exhibitors Ticket Portal is only accessible for ticket managers of each exhibitor. Take advantage of this professional management tool to provide your colleagues with fair passes and invite your clients to the fair. It is simple, fast, efficient and available round the clock.

One ticket portal

Ticket-Manager auf der Frankfurter Buchmesse

Ticket managers

Create ticket links and codes for colleagues and clients.

Here is how it works:

Two women having a chat on a stand-up table

Trade Visitors and Exhibitors

Register and redeem your ticket via link or code.

Here is how it works:

Diskutierende Menschen

Literary agents

Create ticket links and codes for colleagues and clients.

Here is how it works:

For ticket managers: the quick and easy way to create tickets

  • Exhibitor passes
  • Trade visitor and general public tickets
  • Passes for set-up and dismantling
  • Tickets for literary agents and scouts

Benefit from many advantages

Universal:

A single online portal for all ticket types.

Fast: Once registered with My Book Fair you will find managing tickets fast and easy.

Simple:

Create and manage ticket codes and ticket links with just a few clicks.

Flexible:

The ticket portal is available around the clock.

Convenient: 

If an already personalised ticket is lost, it can just be downloaded again as a PDF.

Safe:

Your personal data is secure with us and will not be forwarded to third-parties.

Digital:

No more annoying paperwork.

Clear:

Thanks to the improved user guidance, using the ticket portal is easy and intuitive.

Stable:

Higher stability and compatibility of the program through optimised technology.

Step by step

Exhibitor Ticket Portal

Tutorial for the Exhibitor Ticket Portal

Creating and sending ticket codes and ticket links.

Download

Questions & answers you need to know about the exhibitor ticket portal

Why is registration and ticket personalisation via My Book Fair mandatory for trade visitors and exhibitors?

Frankfurter Buchmesse has responded to the frequently expressed request to bundle the range of fair service digitally and to enable daily transparency in ticket management. My Book Fair meets these wishes of exhibitors, trade visitors and literary agents, and also offers other helpful functions. For example, you can:

  • Redeem ticket codes and ticket links,
  • Register as a trade visitor and use all relevant services,
  • Apply for visa invitations,
  • Research in the Exhibitor Catalogue, make checklists and download them as PDFs
  • Set favourites that automatically link to the Book Fair app for convenient access
  • Get suggested contacts for ideal matchmaking based on information provided about your interests and relevant countries.

Where do I see my ticket codes?

All tickets and codes generated by the ticket manager will show in their overview within the ticket portal. Each ticket number here corresponds to one ticket/code that has been created, and they will remain saved in this overview. The ticket manager can then send ticket codes to colleagues and clients, who can in turn personalise their tickets using their own My Book Fair account.

Are all tickets that are sent out personalised?

No, the tickets generated by the ticket manager are not yet personalised. This will only happen – and have a name added – once the recipient has redeemed the code/ticket. The recipient will need to register to do so.

Can the name on the ticket be changed again?

No, the name on the ticket can not be changed once it has been personalised – not even by the ticket manager. Please note that individual tickets that are issued via the exhibitor ticket portal - and are not part of a specific package - will not be invoiced unless they are actually scanned at the entrance for use.

Do ticket managers have to create their own tickets?

Yes, if they are in need of a ticket to attend Frankfurter Buchmesse.

Can tickets be bought directly?

Exhibitor tickets can only be purchased through the Exhibitors Ticket Portal. Tickets for trade and private visitors can be bought both online and at the entrance to the fair.

Can I visit Frankfurter Buchmesse without redeeming a ticket code?

If you have not redeemed your ticket code on My Book Fair, you can redeem it at a service point at the entrance when you visit the fair. However, we recommend that you redeem your ticket code online through My Book Fair. This will help you avoid queues at the fair, and you will be able to access all the helpful functions of My Book Fair.

Can I also purchase a ticket at the fair?

Trade visitors can purchase tickets when they visit the fair. However, pre-registration is required, and you can easily do that on My Book Fair. We therefore recommend trade visitors to purchase their tickets online ahead of the fair to avoid queues at the entrance.
Please note that literary agents must generate their tickets using the Exhibitors Ticket Portal.

What individual solutions does Frankfurter Buchmesse offer exhibitors and customers who don’t find it possible to order or register tickets via the Exhibitors Ticket Portal?

If ordering or registering tickets via the Exhibitors Ticket Portal is not possible, our employees on the please contact the Service Hotline: +49 (0) 69 7575 5151, etickets@messefrankfurt.com

Registering with My Book Fair is perceived as unreasonable by my colleague /customer / guest / author / VIP ... What solutions can Frankfurter Buchmesse offer in this case?

Registering with My Book Fair is simple and straightforward. Registration only needs to be done once, and remains for the future. If a registration is not possible you can contact the Service Hotline: +49 (0) 69 7575 5151, etickets@messefrankfurt.com

My colleagues are having problems redeeming their tickets. How can I support them?

You can provide your colleagues with our tutorials on how to redeem a ticket code or link. Your colleagues can also contact the Service Hotline: +49 (0) 69 7575 5151, etickets@messefrankfurt.com

How does Frankfurter Buchmesse guarantee data protection? I do not want my colleagues/customers/…to receive any advertising from Frankfurter Buchmesse.

Frankfurter Buchmesse takes data protection very seriously. Customer data will not be passed on to third parties. Detailed information on our data protection guidelines can be found on our website.

As ticket manager I am unable to organise all our tickets via the Exhibitors Ticket Portal by myself. What can I do?

As ticket manager for your company you can simply appoint one or several colleagues as deputies, to share the ticket manager. Just use the relevant online form within the portal and add the contact details of your colleagues.

Many of my colleagues have forgotten their access data to My Book Fair. What can I do?

If a colleague has forgotten his or her password, they will receive a link to reset it and to assign a new password. The prerequisite is that the current e-mail address is the same one used during registration.

All about My Book Fair

The central service portal for all exhibitors, literary agents and trade visitors

Frankfurter Buchmesse continues to grow. My Book Fair gives you access to a wide range of services relating to the most important marketplace for printed and digital content. Exhibitors, trade visitors and literary agents can use our fair services simply, quickly, efficiently, and around the clock, ensuring they don’t miss a thing. And once you’ve registered, you can access our fair services for future fairs even quicker.

On My Book Fair, you can do all this and much more

  • Create and manage tickets and fair passes
  • Redeem ticket codes and ticket links
  • Invite colleagues and customers automatically and personally
  • Accredit yourself as a journalist or blogger
  • Apply for visa invitations
  • Edit your catalogue entry
  • Book print and online advertising
  • Pay invoices with credit card
  • Research in the Exhibitor Catalogue, make checklists and download them as PDFs
  • Enter your event in the Calendar of Events
  • Set favourites that automatically link to the Book Fair app for convenient access
  • Get suggested contacts for ideal matchmaking based on information provided about your interests and relevant countries

Questions about My Book Fair

What is My Book Fair?

My Book Fair is the central service portal for your fair needs. Exhibitors, trade visitors and literary agents will find our fair services easy to use, and can access them at any time. So you never miss a thing. Exhibitors and literary agents can organise tickets and free contingents, invite colleagues and customers, enter their event in the Calendar of Events, and much more. Users can also download the Exhibitor Catalogue. All entries in My Book Fair will automatically link to your Book Fair app.

How are My Book Fair and the Exhibitors Ticket Portal connected?

One access – many possibilities. My Book Fair is the central service portal for your visit to the fair. A single registration is all it takes to use fair services simply and conveniently, and to ensure you don’t miss a thing. This also includes creating, managing and sending your tickets through the Exhibitors Ticket Portal.

Why must trade visitors and exhibitors register and personalise their tickets on My Book Fair?

Due to the increasing digitalisation of processes in the professional world, we too have bundled our range of trade fair services digitally and, by doing so, to also ensure full transparency over ticket management services. My Book Fair offers many other helpful functions. For example, you can:

  • Redeem ticket codes and ticket links,
  • Register as a trade visitor and use all relevant services,
  • Apply for visa invitations,
  • Download the Exhibitor Catalogue
  • Automatically link your My Book Fair entries with the Book Fair app
If you have any further questions, please ask.

Give us a call or drop us a line. We will be happy to help you.

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