Fair Guide

Note: All information on how to get to and park at the Frankfurter Buchmesse can be found here.

Entrance City 
from/to underground U4 and tram lines 16 + 17
from/to City Centre/Frankfurt East

Entrance Torhaus
from/to S-Bahn terminal (S3 to S6)

Entrance Hall 3. East
Only for bus shuttle from/to Fairground parking Rebstock (no entry or exit of the Fairground on foot).

Only for exhibitors and trade visitors with a valid , personalised ticket (not available at the cashier points):
Entrance LEA (Ludwig-Erhard-Anlage, next to CMF and Maritim hotel; on Tuesday, 17.10.2023, open only until 12.00 pm due to Opening Ceremony).
Entrance Festhalle South (across from Skyline Plaza shopping centre; Entrance not barrier-free)

People in wheelchairs or with characteristic "B" in their severely disabled ID card receive free admission directly at the entrance for themselves and their accompanying person upon presentation of the severely disabled ID card. Other people with a degree of disability of at least GdB 50 can purchase reduced tickets online. www.buchmesse.de/visit/tickets

Visitors who - for example due to a visual impairment - have difficulties with orientation, will be accompanied personally around the grounds for up to two hours. If you need assistance, please send us an e-mail in advance to servicecenter@buchmesse.de. If you need assistance at short notice, please contact one of the information stands on site. Depending on availability, we can also provide spontaneous assistance.

At events in the Frankfurt Pavilion, the International Stage and the International Translation Centre, people with hearing aids or cochlear implants can borrow portable induction slings that connect to the interpreting system's receivers.

Toilets for the disabled are located in all halls. The required "Europa WC key" is available from the respective hall manager or can be purchased at the Business Center in the Torhaus for 25 euros.

Rental of wheelchairs and electric scooters (by the day, 50 euros deposit): 
First-aid station Hall 4.0 South/West, entrance Operation and Security Center (OSC). Telephone reservation required in advance: +49 (0) 69 7575-6500.

Parking spaces will be reserved for exhibitors with limited mobility in the immediate vicinity of the hall entrances (on request via the information hotline for people with disabilities, see below).

Mobility-impaired visitors with a parking permit for people with disabilities or with an AG certificate can enter via Gate North and will be allocated a parking space by the staff there.

Taxis that transport people with walking impairments and the corresponding feature on their severely disabled pass may enter the exhibition grounds.

Further information at www.messefrankfurt.com/barrier-free at all information stands or via the hotline for people with disabilities at

Messe Frankfurt Venue GmbH
Tel.: +49 (0) 69 7575-6999
E-mail: barrierefrei@messefrankfurt.com

Find the mobility plan for a barrier-free visit to the fairground below.

Cloakrooms (against insurance certificate)
at the main entrances to the exhibition grounds and on various hall levels
open from 17 October 2023
Closing daily at 7.30 pm (Sunday: 6.30 pm)

A collective cloakroom (Hall 4.1) will be open longer: 

Tuesday, 17 October 2023: 10.00 am-9.00 pm
Wednesday to Saturday: 8.00 am-9.00 pm
Sunday, 22 October 2023: 8.00 am-7.30 pm

Please note the information signs.

Fee: 3 euros per item of luggage or clothing

The individual opening hours of each cloakroom and the locations of the collective cloakrooms can also be found at the information stands.

No publicly accessible lockers on the exhibition grounds.

The hall plan gives you an overview of the halls and the exhibition areas. It is available in printed form at the entrances and all information stands.

Plans of the individual hall levels are available online via the Frankfurter Buchmesse App.

A plan of Messe Frankfurt's barrier-free service facilities (disabled toilets, nappy-changing rooms, lifts ...) is available here.

Note: All information about hotel reservations can be found here.

/ Accord: Congress Center, level C1

/ Agenda, Analogue 1+2, Applause, Area: Forum, level 0

/ Alliance: Hall 4.C

/ Apropos, Aspect, Argument: Hall 3.C West

/ Brilliance: Hall 4.2

/ Chorus: Congress Center, level C1

/ Conclusio 1+2: Congress Center, level C2

/ Concorde, Consens, Concept: Hall 4.C

/ Devise, Dimension: Hall 4.2

/ Ductus: Congress Center, level C1

/ Effect, Exposé, Extract: Hall 3.C East

/ Encounter: Hall 5.0

/ Entente: Hall 4.C

/ Europe 1+2: Hall 4.0

/ Exchange: Hall 5.0

/ Experience: Hall 5.0

/ Facet: Hall 3.Via, West

/ Fantasy 1+2: Congress Center, level C3

/ Fragment: Hall 3.Via, West

/ Good Will: Hall 4.1

/ Harmonie: Congress Center, level C2

/ Idee: Congress Center, level C1

/ Illusion 1-3: Congress Center, level C3

/ Karat, Komplex, Kontrast: Hall 3.Via, East

/ Klausur: Congress Center, level C1

/ Konkret, Kontur, Konstant, Kolleg: Forum, level C

/ Kontakt: Congress Center, level C1

/ Respekt, Resonance, Result, Repertoire: Hall 3.1 West

/ Sentenz, Substanz 1+2: Forum, level C

/ Spektrum 1+2: Congress Center, level C2

/ Tempo: Congress Center, level C1

/ Terminus: Congress Center, level C3

/ View: Hall 5.1

/ Visit: Hall 5.1

For trade visitors
18–22 October 2023, 9 am–6.30 pm
(Sunday until 5.30 pm)

For private visitors
Friday, 20 October 2023, 2.00 pm–6.30 pm
Saturday, 21 October 2023, 9.00 am–6.30 pm
Sunday, 22 October 2023, 9.00 am–5.30 pm

Rebstock multi-storey car park (Am Römerhof)

• Direct access from the Frankfurt West motorway exit
• From the city centre via Theodor-Heuss-Allee to the Katharinen roundabout
• Day ticket: 17 euros in the car park (13 euros on the open space)
• Car park ticket office staffed daily until approx. 8.00 pm
• Automatic pay stations accessible around the clock (Attention: Lifts to upper levels not in operation at night!)

Free shuttle bus service from the Rebstock multi-storey car park to the exhibition grounds
From the multi-storey car park to the Entrance Hall 3.0 East and back

Transport times:
Wednesday, 18 October 2023 to Sunday, 22 October 2023: 7.45 am–8.00 pm

Taxis cannot drive onto the exhibition grounds during the fair.

An exception applies to taxis transporting persons with a walking disability and the corresponding feature in the severely disabled person's pass.

Taxi ranks at the exhibition grounds:
At the City Entrance (Hall 1)
In front of the Congress Center Messe Frankfurt

Taxicabs Frankfurt:
Tel.: +49 (0) 69 230001, 250001, 230033

Only during set-up and dismantling is it possible for exhibitors to enter by taxi at the following times:
16 and 17 October 2023, 7.00 am–8.00 pm
22 October 2023, from approx. 7.00 pm

The Code of Conduct of Frankfurter Buchmesse provides rules for appreciative and respectful coming together at the fair. We want to offer all participants a good fair experience - regardless of gender and gender identity, sexual orientation and identity, disabilities, ethnic origin, nationality, age, language, religion or world view. We do not tolerate harassment or inappropriate language of any kind towards our visitors, exhibitors, partners or team members. The comprehensive Code of Conduct is part of the House Rules for Frankfurter Buchmesse and can be found here:

Frankfurter Buchmesse's House Rules state that the organiser or third parties may take photographs, film and video recordings throughout the event for the purposes of reporting, advertising and documentation.

Visitors or other persons may not prevent, obstruct or impede such photographs and recordings. By entering the exhibition grounds, consent is given to such photographs and recordings as well as their publication. If you do not agree to this, please let our photographers know in the specific situation.

Checks on access authorisations and luggage must be expected at all times throughout the exhibition grounds.

Queues at the entrances are unavoidable at peak times. Allow enough time, use the cloakrooms in front of the entrances and take as little luggage as possible onto the exhibition grounds.

If you are carrying newer books, please ensure that you can provide proof of ownership (detailed delivery note or handover/purchase receipt from the publisher of the books you are carrying).

Smoking is only permitted outdoors.

Dogs or other animals may not be brought onto the exhibition grounds. Guide dogs for the blind and assistance dogs with appropriate proof are excluded.

An awareness team consisting of employees of the Federal Anti-Discrimination and Educational Work Association (BDB) is on duty throughout the book fair. The team is located in the foyer of Hall 4.1 next to the information stand there. If book fair visitors feel discriminated against during their visit due to a characteristic attributed to them, they can contact the awareness team. The security staff and the local police are responsible for security-related issues.

In the following hall levels at this year's Frankfurter Buchmesse, you will find all-gender restrooms in addition to the usual restroom facilities for men and women:

Forum, Level C (North side)
Hall 3.1 (North-East)
Hall 5.0 (South-West)

Torhaus Service Centre, Level 3
Phone: +49 (0) 69 7575-1309
17 to 20 October 2023, 8.30 am to 6.30 pm
21 and 22 October 2023, 9.00 am to 4.00 pm

Chargeable service:

• Copying service (black and white and colour copies)
• Fax service
• Printing of business cards
• Internet terminals with e-mailing, uploading/downloading and printing facilities
• Laminating
• Saving
• Sale of floppy disks, transparencies and copying paper

You can find out the prices for the individual services at the information stands.

Fair lost property office
Torhaus Service Centre, Level 0
Phone: +49 (0) 69 7575-1448
E-mail: fundbuero@messefrankfurt.com

Opening hours:
Tuesday, 17 October: 8.00 am-6.00 pm
Wednesday, 18 October to Sunday, 22 October: 8.00 am-7.00 pm
Monday, 23 October: 8.00 am-2.00 pm

Information about lost or found items is also available at the information stands. You can also hand in reports of loss there.

Christian Church Centre

Torhaus Service Centre, level 4
Phone: +49 69 752476
messeseelsorge-frankfurt.de

Room of Silence/ecumenical prayer room: daily 9.00 am–6.00 pm
Pastoral care/café: Wednesday to Saturday 12.30 pm–3.00 pm
Catholic day prayer with harp music (live)
18 to 21 October 2023, 1.30 pm
Catholic Eucharist with harp music (live)
Sunday, 22 October 2023, 10.00 am

Jewish prayer room
Unfortunately, no Jewish services can take place this year.

Muslim prayer room
Hall 10.4, Room 21

For EC and credit cards:

Torhaus entrance, S-Bahn terminal
Hall 4.1 Foyer
Entrance City, Level 0

Blocking emergency number (24-hour service, free of charge within Germany): 116116
from abroad: +49 116116.

There is no bank on the exhibition grounds.

Bank branch nearby:
ReiseBank in the main station, south exit.
Open daily from 8.00 am to 8.00 pm
Phone: +49 (0) 69 242 785 91
E-mail: frankfurt.bahnhof@reisebank.de

At the information stands you can obtain all kinds of information, hand in lost property and enquire about lost items.

Locations:

Main entrances to the exhibition grounds
Entrance areas of the hall levels
Via Mobile (moving walkway connecting all halls)
The exact locations are shown as service points in the hall plans in the Frankfurter Buchmesse App.

Main information:
Hall 4.1 Foyer

The information stands will be manned from Monday, 16 October 2023.

DHL Trade Fairs & Events GmbH
Torhaus Service Centre, Level 3
Phone: +49 (0) 69 7575-5462
21 and 22 October 2023: 9.00 am - 5.00 pm

In and outside the halls there are numerous public seating areas for a breather in the hustle and bustle of the fair. The locations of most of the seating areas are shown in the hall plans of the Frankfurter Buchmesse App at the service points and can be accessed using the navigation system.

Baby changing and breastfeeding room
Hall 3.1, south side, room 10 (opposite the hall master's office)

Baby-changing rooms
Halls 4.0, 4.1 and 4.2 West and East
in both the ladies' and gents' toilets.

Further baby changing facilities:
Sanitary station in Hall 4.0 South/West, Operation and Security Center (OSC) entrance.
Torhaus Service Center, Level 3, ladies' and gents' toilets

All participants at Frankfurter Buchmesse receive free WiFi access in the 2.4  and 5-GHz frequency range. You can use this WiFi access to check your e-mails or surf the internet.

This internet access is not suitable for applications with high data transmission! Therefore, video conferencing, VoIP telephone calls, VPN connections or online presentations are not possible.

There is no pharmacy on the exhibition grounds, only a prescription service:

Main Information Desk, Hall 4.1 Foyer
Prescription acceptance daily until 11.00 am
Goods collection daily from 4.00 pm
The approximate price of the medication must be deposited there.

Pharmacies near the exhibition grounds:

Brocks'sche Pharmacy in the Skyline Plaza
Pharmacy in the main station, B level
Information about pharmacies on duty also at the first-aid station (Hall 4.0 South/West)

At the first-aid station (German Red Cross/DRK)
Hall 4.0 South/West, Entrance Operation and Security Center (OSC)
Phone: +49 (0) 69 7575-6500
(Also rest rooms and rental of wheelchairs and electric scooters)

Medical emergency service (outside fair hours) for the Frankfurt city area:

Medical on-call service
Phone: 116117 (can be dialed free of charge from all networks without an area code)

Private medical emergency service Rhein/Main (for privately insured and self-pay patients)
Phone: +49 (0) 69 694469

Dental Emergency Representation Service Frankfurt

Phone: +49 (0) 180 560701169 59795360 (recorded announcement of the KZVH, 14 cents/min. from the German landline network, max. 42 cents/min. from mobile phones)

Please report to the police:

Hall 4.0 South/West, Entrance Operation and Security Center (OSC)
Phone: +49 (0) 69 7575-6555

Fire station:

Hall 4.0 South/West, entrance Operation and Security Center (OSC)
Phone: +49 (0) 69 7575-6550
Emergency call: 112
(also possible from foreign mobile devices without area code)

Police, fire brigade and ambulance service are on site. The usual emergency numbers apply:

Police (Messewache, Hall 4.1 South/West): 110

Fire brigade (Hall 4.0 South/West): 112

First aid (Hall 4.0 South/West): 112

The emergency numbers can also be used from foreign mobile devices without area code.