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Planen Sie Ihren Messebesuch

We have put together the most important information for you so that everything runs smoothly from planning stage to the set-up, and the days of the actual fair.

If you are looking for forwarding agents, catering or interpreters, you will find contacts and order forms on our website Service Contractors.

Stand construction, equipment and design

Custom-built Stand: Approval of stand design

Every Custom-built Stand design is subject to approval.  Please submit your stand construction plans to custombuiltstand@buchmesse.de. The deadline for this is 1 September 2021.

Where applicable, an additional plan review and inspection of the built stand may be requested by Messe Frankfurt. Any resulting costs incurred will be passed on to the exhibitors or their stand constructor.

Technical regulations and COVID-19 exhibitor requirements

Please note the Technical Regulations for Frankfurter Buchmesse.

We also strongly advise you read through the regulations for health and safety at your stand.

Stand heights

The standard permissible construction height is 2.5 m. Any stand building in excess of this height is subject to approval, and we ask you to apply for this when submitting your stand construction plans for approval. Responsibility and liability for the structural safety of a stand lies with the exhibitor. Stand constructions in excess of 4 m height are subject to a fee (see: Prices & Products 2021). Plans for stands with excess height must also be additionally checked and approved by Messe Frankfurt's structural engineers. Any additional costs incurred as a result will be charged to the exhibitors or their stand constructor.

Please note that the limits for possible stand heights (including floor, platforms, decorative and advertising elements) vary, depending on the hall:

Hall 6.1: max. 3.70 m

Halls 4.1 and 4.2: max. 4 m

Halls 3.0, 3.1, 4.0 and 6.0: max. 5 m

Ceiling suspensions

Any planned ceiling suspensions are subject to prior approval. Please submit a request for approval to the organiser together with your stand plans. Ceiling suspensions must be carried out by the organiser’s contractor and ordered specially.

Contacts and order forms can be found on our service contractors page.

Orders placed less than 22 calendar days before the fair will be subject to an automatic flat-rate 25% express surcharge.

Closed stand walls

Out of courtesy to exhibitors across the aisle, stands must remain open towards the aisle at least 50% of their stand width.

Electrical connections and other technology

On our service contractor page you will find contact details of service companies for electricity, technical items and other relevant equipment. Information on WiFi connections can be found under Telecommunications. Order processing and invoicing will be handled directly by the commissioned contractor.

For System Stands, we automatically provide a connection to the mains - one 1kW outlet per stand. Those are plugged into the power rail with the ceiling frame. All you need to do is order lighting fixtures; if you have ordered any of the packages suitable for your stand size from us then your stand will already be set up with the corresponding number of LED spotlights.

All other electrical work, such as laying of cables and additional power, must be ordered from and will be invoiced directly by the contract electrician (Messe Frankfurt Venue GmbH, Service & Technik).

If you have booked a Custom-built Stand you need to submit a stand plan showing the location of the stand's elecrical switch box to Messe Frankfurt Venue GmbH, Service & TechnikThe exhibitor's own electrical connections, insofar as they are not installed by Messe Frankfurt Venue GmbH, Service & Technik, must be approved by the latter for technical correctness prior to connection to the mains power supply (cf. § 4.3 of the Technical Regulations).

For low-voltage systems please observe the Technical Regulations that come with the contractor’s order form for electrical connections.

Orders placed less than 22 calendar days before the trade fair will be subject to an automatic flat-rate 25 % express surcharge.

Service contractors

Fire extinguisher

Stands with an area of up to 200 sqm must be equipped with at least one fire extinguisher. For each additional 200 sqm one more fire extinguisher must be added.

For stands up to an area of 30 sqm without a closed ceiling, an extinguishing spray can (extinguishing capacity: min. 8 A) can be provided as an alternative instead of the fire extinguisher.

Service contractors

Hall aisle carpets

For better orientation and improvement of visitor flow at this year’s fair our halls' aisle carpets will have the following colours:

  • TOMATO (Rips 9962) for vertical and perimeter aisles in the halls
  • ANTHRACITE (Rips 0045) for the main aisles with numbered stands

In case your stand  has flooring in the same or a very similar colour as the aisle carpets, please mark the stand boundary (e.g. with adhesive tape) so the border to the aisle is clearly visible.

Please make sure that any stand builders or service contractors contracted by you for floor or carpet laying work are being made aware of §3.5.8 (floor coverings) within our Technical Regulations.

System Stands are fitted with a standard grey carpet (Rips 0905 Grey).

Service contractors

Furnishing for your System Stand

Our standard packages "Furniture & Light" and other furniture and equipment for System Stands can be booked through us, usually together with the stand registration. Please see Prices and Products 2021.  

If you have not yet ordered any furnishings for your System Stand please fill in this registration form S Furnishing for your System Stand, date and sign, and submit to exhibition@buchmesse.de.

Additional individual furnishing, hygiene supplies for health regulations

Additional individual pieces of stand equipment can be ordered through our service contractors; please note the respective order deadlines on their forms. 

Please note: Tables and counters that can be ordered directly from us as part of package offers and from "System Stand Furnishing" are of a size that will not provide the required minimum distance of 1.5 m during meetings.

For that reason, please use either additional tables or adequate protective devices such as a partition pane. You can order both from the respective service contractor, at cost. The order deadline is 28 September 2021.

To comply with our health and safety rules, we recommend ordering disinfectant dispensers and other supplies through the respective service contractor. Cleaning services can also be booked. The order deadline is 28 September 2021.

System Stand: Bench cabinets

All System Stands come with one lockable bench cabinet per 1 m back wall.

Locks for those bench cabinets are available at the service counter for rental furniture in hall 4.C, at the cost of EUR 39 per lock. This service counter will be staffed until 2 pm on the Monday and Tuesday during set-up, and until 2 pm on the Wednesday of the actual fair.

Bench cabinets must be emptied of all contents once the fair has been pronounced closed on Sunday, 24 October 2021. On Monday, 25 October 2021 all System Stands will be taken down, and any remaining items in the bench cabinets will be discarded.

System Stand: Stand sign

All System Stands will carry plain stand signs (97 cm width, 20.5 cm height), displaying the company name and country according to the catalogue entry. They are loosely hooked into the stand material and can be easily moved or even removed, as required. Custom-made signage can be used but must be produced at the exhibitor’s own expense and may only be attached in such a way that the stand material is not being damaged.

System Stand: Book shelves

System Stands will have a supply of 4 shelves per 1 metre of stand wall; the shelves will be placed into your stand and exhibitors can put them up according to their requirements during set-up.  
Metal containers with additional shelving will be placed in each hall during set-up; if you need more shelves please help yourself, and please also return any unused shelving. Maps at the hall entrances will show the locations of these containers. Please do not store any excess shelving within the bench cabinets.

All System Stand material will have been undergone a basic clean before set-up, however the dust and dirt created in the halls during set-up days may leave some traces. You will appreciate that we cannot do a seaparate clean of the book shelving, and having them protectively shrinkwrapped would produce unneccessary waste.

System Stand DELUXE

A System Stand DELUXE can be a strong showcase for your company's profile. A dedicated team will plan and build a tailor-made System Stand according to your briefing, to suit both your brand identity and your budget.

System stand DELUXE

Safety first - our response to the COVID-19 pandemic

Our hygiene concept

Together with Messe Frankfurt we have developed a hygiene concept for safe and successful meetings and networking. All measures interlink to create a framework where everybody will feel safe, even in these pandemic times. Details of the Hygiene Concept 2021 can be found here:

Our hygiene concept 2021

Hygiene guidelines for exhibitors: Addendum to our Technical Regulations

All specifications that will apply in 2021 in addition to the usual Technical Guidelines at the Frankfurt exhibition grounds are listed in the regulations for Health and safety at your stand. This year, the regulations are part of our General Terms and Conditions and must be observed by all exhibitors.

The hygiene guidelines for stand construction provide you and, where applicable, your stand builders with an overview of the most important protection and hygiene rules that will have a significant influence on the planning and structural design of your stand:

Guidelines for stand construction

Occupational health and safety at your stand

With regard to the staff you employ, you have a duty of care that is defined in Germany in the Occupational Health and Safety Act. In this context, there are various requirements for exhibitors, which include the requirement that a written summary of the hygiene measures taken at each stand is to be prepared.

We have compiled detailed information and templates in our recommendations and regulations for exhibitors.

Please also note the following checklist for drawing up your own hygiene concept and a cover letter for your service providers outlining the hygiene regulations.

Set-up and dismantling

Set-up times

Monday, 18 October 2021
7.00 am – 10.00 pm

Tuesday, 19 October 2021
7.00 am – 10.00 pm

All persons entrusted with stand construction must carry stand construction passes. This also applies to exhibitors, as exhibitor passes are only valid during the trade fair itself in 2021.

Please also note that during assembly and dismantling you are obliged to keep records: you or the service providers (stand builders, etc.) must record the names of all employees accessing the fair site. For the traceability of possible chains of infection, recording by name, date, and time stamp is mandatory. The retention period of 4 weeks must be observed, and attendance lists must be made available to the health authorities on request.

Set-up must be completed by 10.00 pm on Tuesday, 19 October 2021, and all persons are requested to vacate the premises by then.

Please make sure to keep the hall aisles free during set-up, as materials blocking the aisle is a hindrance and may delay the work by our service contractors. Any unrequired Frankfurter Buchmesse System Stand material can be left at the hall edges for collection. 

Access to all fire extinguishers and hydrants must be kept clear at all times. 

Set-up and dismantling passes

During the set-up and dismantling days, the trade fair grounds can only be entered with a valid set-up and dismantling pass. Exhibitor passes are valid in 2021 only during the days of the trade fair itself.

Set-up and dismantling passes for your stand personnel or service providers can be issued by your ticket manager and, if applicable, a deputy designated by the ticket manager themselves via the exhibitor ticket portal.

Please note that these passes are only intended for stand personnel involved in set-up and dismantling and are not transferable.

In order to reduce the risk of theft in the halls, we ask you not to pass on exhibitor passes or set-up and dismantling passes to third parties. Transparent covers and lanyards for the passes are available at the information desk in Hall 4.C and at the entrances.

Exhibitor Ticket Portal

Vehicle access during set-up

With its traffic and control system, Messe Frankfurt offers its customers optimised access during the set-up and dismantling phases of the Frankfurter Buchmesse. You can register online in advance via Check In, download your registration confirmation and print it out. With this registration confirmation, you can drive to the signposted check-in during the set-up phase. There you will receive your entry permit for the exhibition site. Please take note of the traffic management system in place.

Early access for exhibitors with Custom-built Stands

Stand construction or delivery of stand construction materials before Monday, 18 October 2021 is only possible for exhibitors with Custom-built Stands of 40 sqm or more with special written permission from Frankfurter Buchmesse. For early access (including delivery of stand materials), a fee of 765 euros for two to three days (from 15 or 16 October) or 180 euros for one day (17 October 2021) will be charged.

Please send your application for early access by 1 September 2021 - together with your stand construction plans for the stand approval - to custombuiltstand@buchmesse.de.

Dismantling

Frankfurter Buchmesse officially ends at 5.30 pm on Sunday 24 October 2021 – all stands must be staffed until then. After 5.30 removal of the hall aisle carpets will commence. 

Packing up within the stands, the delivery of packaging material, or the dismantling of stands beforehand is not permitted.

All System Stands must be emptied by Sunday evening, 24 October 2021, at the latest. On Monday, the cleaning staff will empty the bench cabinets, dispose of contents and dismantle the stands.

Exhibitors with Custom-built Stands may use the following time period throughout to dismantle their stands:
Sunday, October 24, 2021, approx. 6:30 pm
until Monday, 25 October 2021, 0.00 pm
.

Clearance and cleanup of the exhibition area must be completed by midnight on Monday. If a Custom-built Stand is not dismantled until Monday, the exhibitor is responsible for securing and guarding his stand and exhibits. The Frankfurter Buchmesse accepts no liability for materials not removed in good time.

Please do not lock up the phones after the event closes, but have them ready for collection.

Vehicle access during dismantling

The access roads to the exhibition grounds will be closed from 2.00 pm on the last day of the fair, Sunday, 24 October 2021.

Dismantling vehicles will gather at the Rebstock truck park - from here, they will enter the exhibition grounds in a convoy from around 7:00 p.m. onwards.
Only when the last vehicle of the convoy has reached the trade fair center will the access roads to the trade fair center be opened from other roads.
Exhibitors with parking permits for the exhibition grounds (P4) may only drive into their parking lot until 2:00 pm. Vehicles parked there may enter the trade fair center from the parking deck after the trade fair closes.

Detailed information on Traffic Regulation for the exhibition site will be available for download here from the middle of September. 

Early dismantling

Not only is it uncooperative, but also a violation of our Terms & Conditions to vacate or leave the stand before the official end of the fair (Sunday, 24 October 2021, 5.30 pm). 

If your early departure is absolutely necessary, you can hire a hostess to look after your stand for around 190 euros (+ VAT) per day. See the Service Contractors  page for details.

Service contractors

Extended dismantling for exhibitors with Custom-built Stands

Extended dismantling until Tuesday, 26 October 2021, can only be granted to Custom-built Stands of 40 sqm or larger, and is subject to logistics and availability in the relevant hall. Application for a permit by e-mail (stating company name and stand number) to custombuiltstand@buchmesse.de; deadline is 1 September 2021.

Extended Dismantling is subject to a fee of 765 euros, unless Early Access has already been applied for and invoiced.

Waste disposal

Please be responsible when it comes to waste: reducing waste where possible and separating it into recyclables and residual waste will help protect the environment.

During the fair: Waste disposal during the exhibition is included in the daily cleaning. Please place your waste - separated into paper (incl. cardboard), foils, glass and residuals – at the edge of your stand each evening after the day’s closure has been announced.

During set-up: During set-up and dismantling, you or your stand constructor are responsible for the disposal of any waste produced at your stand. 
Smaller amounts of waste will be collected by the cleaners at no extra cost. Please place paper (including cardboard), foils, glass waste and residual waste separately in the aisle. 

If you need to dispose of larger waste quantities on-site, please order waste containers from Messe Frankfurt, at a charge. Waste consultants will be available to assist you during assembly and dismantling. They will regularly walk the halls and can be contacted at any time.

During dismantling: Please place your paper waste (incl. cardboard) and wood waste separately from other waste on your stand after the end of the fair. Early Monday morning (25 October 2021) paper waste will be collected first.

Messe Frankfurt Venue GmbH

Ludwig-Erhard-Anlage 1
60327 Frankfurt am Main
Germany
Phone: +49 (0) 69 7575-6911
E-mail: abfall@messefrankfurt.com

Order form waste disposal

Entry

Opening hours

The book fair is open daily from 9.00 am to 6.30 pm. On Sunday, 24 October 2021, it ends at 5.30 pm. Wednesday and Thursday and on Friday until 2.00 p.m. only exhibitors and registered trade visitors are admitted.

With your exhibitor pass you may enter the exhibition grounds from 7.00 am. In the evening, please leave the trade fair by 7.30 pm. We would like to point out that, for security reasons, the exhibition grounds must be cleared of all persons except the police and security service by 8.00 p.m. at the latest.

Requirements for access

In addition to a valid admission ticket, you will need the following for admission to the Book Fair:

  • proof of complete vaccination protection against the SARS-CoV-2 coronavirus in accordance with the requirements of the Paul Ehrlich Institute in Germany or
  • proof that you have been infected with COVID-19 for more than 28 days and less than 6 months or
  • the certificate of a negative COVID-19 test result, which must not be older than 24 hours on the day of presence on the exhibition grounds.

Please have the relevant proof and your ID card or passport ready at the entrance control.

In the event of acute symptoms of illness that may indicate a COVID-19 disease, or if you are under quarantine ordered by the authorities, you will unfortunately have to forego participation in the trade fair.

Exhibitor and LitAg Ticket Portal

The ticket portals will be available to you as of the middle of August 2021 via your login to My Book Fair.

The Exhibitor or LitAg ticket portal is your online access for exhibitor passes and tickets for literary agents. Ticket managers allocate and manage all trade fair tickets and passes via the online portal.

Please note: Due to the protective measures in place because of COVID-19, each person wishing to enter the fair will need a new ticket for each day. Season tickets are not available in 2021.

Ticket managers can also buy tickets for their customers via the portal. An invitation function is available for this purpose, where invitees receive a link or ticket code by e-mail, which they can then redeem for a ticket by logging on to My Book Fair. 

The following tickets can be created by ticket managers via the ticket portal:

  • Exhibitor passes
  • Trade visitor tickets
  • Tickets for private visitors
  • Set-up/dismantling passes
  • LitAg tickets for literary agents and scouts

If you have any questions about registering with My Book Fair, our Service Centre will be happy to help you on + 49 (0) 69 2102-111 or by e-mail.

For questions about the Exhibitor and LitAg Ticket Portal, please contact the Messe Frankfurt team on + 49 (0) 69 7575-5151 or by e-mail.

More information

Exhibitor passes

Exhibitor passes entitle you to enter the Frankfurter Buchmesse from 20 to 24 October 2021, from 7.00 am each day. Use of public transportation (RMV) to travel back and forth is not included this year. 

Because of the security measures in place because of COVID-19, every person wishing to enter the Fair will require a new pass for each day. For each exhibitor pass within the allocation number, the Ticket Manager will receive a corresponding number of one-day admission tickets for each day the exhibitor pass is valid. Those admission tickets will need to be created and personalised individually.

Exhibitor passes do not entitle the holder to access during set-up and dismantling days in 2021. Please provide each person who will be assigned to the exhibition grounds during set-up or dismantling with a set-up and dismantling pass available on the Exhibitor and LitAg Ticket Portal.

Free pass allotments are determined based on the size of your stand:

•    8 sqm stand: 3 passes
•    12-sqm stand: 4 passes
•    16 sqm stand: 5 passes
•    20 sqm stand: 6 passes

Stands over 20 sqm are allocated two more passes for every additional 10 sqm. (For example: 30 sqm: 6+2 = 8 passes)

For National Collective Stands, the same applies with the following exception:

Stands of over 20 sqm are allocated one more pass For stands larger than 20 sqm an additional 10 sqm will be added for each additional 10 sqm. (Example: 30 sqm stand: 6 + 1 = 7 passes)

Each registered co-exhibitor has an allocation of 1 exhibitor pass (this does not apply to National Collective Stands). Ticket Managers should make sure that those passes are allocated to the relevant staff. 

If tickets are needed for staff at the stand in addition to your free quota, trade visitor day tickets can be purchased that grant access to the grounds from 9:00 am.

Tickets for visitors

Admission tickets for trade and private visitors can be issued via the Exhibitor and LitAg Ticket Portal.

To convert the ticket link or code into a valid admission ticket, invitees must register via My Book Fair.

More information

Logistics and traffic

Delivery and Interim Vehicle Access

Please do not, under no circumstances, have any of your exhibition goods sent to the Frankfurter Buchmesse address.

During the opening times of the set-up days consignments can be delivered directly to your stand, either by a forwarding agent, courier, or general postal service. Please arrange for a specific delivery slot and ensure your stand is staffed during that time. 

Please address all shipments to your stand as follows:

Exhibitor name, hall and stand number
Frankfurter Buchmesse
MESSEGELÄNDE
Ludwig-Erhard-Anlage 1
60327 Frankfurt am Main

For deliveries during the fair, there is the possibility of an interim entry exclusively from Wednesday through Saturday between 10.00 am and 5.00 pm. 

Against a deposit of 100 euros, you will receive an interim entry voucher at the gate, valid for two hours. If you return the voucher before the deadline, you will receive your deposit back at the same gate.

Interim entry is not possible on the last day of the fair (24 October 2021).

Changes for Frankfurter Buchmesse 2021: Interim entry tickets only authorize delivery to designated transfer points outside the halls. Holders of an interim entry ticket are not entitled to enter the exhibition halls.

Parking

It is advisable to reserve parking spaces on the exhibition site in advance. Please use the order form for parking tickets.

Parking is possible in the Rebstock multi-storey car park without prior reservation. Free shuttle buses run from there to the exhibition grounds during opening hours of the Fair.

Customs and shipping

The customs clearance of your exhibition goods can be organised via various forwarding agents and forms of clearance. Experience has shown that it is helpful to appoint a forwarding agent with trade fair experience in Frankfurt.

It is important to address the goods directly to Messe Frankfurt (Messe Frankfurt GmbH, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main and hall/stand number) so that customs clearance is the responsibility of the Exhibition Customs Office and any clearance problems can be minimised.

The official forwarding agent of Frankfurter Buchmesse is DSV Air & Sea GmbH (formerly Panalpina); their address can be found on our service contractor page. DSV Air & Sea GmbH will send you the necessary documents on request. The foreign correspondents of DSV Air & Sea GmbH prepare consolidated shipments to Frankfurt in several countries. If necessary, please contact the companies listed in the DSV Air & Sea GmbH documents directly. In the interest of seamless transport operations, please adhere strictly to the shipping instructions of the forwarding agents - not least so that the strict customs controls for trade fair goods can be met without any problems.

Of course, you can also use other forwarding companies you know for your transport. Shipments that cannot be delivered to the stand by other forwarding companies will be handed over to DSV Air & Sea GmbH. Fees will be charged for re-delivery to the stand by DSV Air & Sea GmbH, which must be paid by the exhibitor.

Due to the difficult customs clearance of postal items, we generally advise against this method of transport. If postal delivery is unavoidable, please send a proforma invoice stating the total number of parcels to your forwarding agent, who will clear your parcels at the postal customs office and store them until the fair – but only if they have been postmarked. Forwarding agents do not deliver unpaid consignments.

Urgent overseas shipments are best sent by air freight - special rates for books are available here.

Service contractors

Traffic during set-up and dismantling

Please be sure to observe the regulations for vehicle acces during set-up and dismantling.

Traffic on the exhibition site

A summary of traffic regulations on the exhibition site will be available for download here as of the middle of September. Please pass this document on to all your employees and service contractors (stand constructors etc.) who have to drive to the exhibition site by car.

Organisation at the exhibition stand

Book sales

Book sales to the general public are possible on Friday until Sunday, as well as during events.

According to the German law on fixed book prices, sales to the general public may only be carried out at a fixed retail price. Violations may result in a contractual penalty, see item 15 of the Conditions of Participation in the Frankfurter Buchmesse 2021.

Please be sure to provide the customer with a receipt, as this will serve as proof of purchase to security staff.

If you would like to give books to your customers for free, please mark them accordingly (company stamp or inserted business card).

No storage at the stand

For fire protection reasons, storage of flammable material at the stand beyond the exhibits is only possible to a very limited extent.

The storage of empties of any kind (e.g. packaging and packing materials) at the stands and outside the stand in the hall is prohibited.

For books, brochures and other inflammable advertising material, the permitted storage quantity covers the daily requirements of a stand: A quantity corresponding to the volume of a normally loaded euro pallet may not be exceeded, regardless of the size of the stand. The term "normally loaded" refers to the floor area of a pallet (1.20 m × 0.80 m) and a maximum height load of 2.00 m.

All other stocks and packaging material must be stored outside the stand and the hall. They can, for example, be stored by a forwarding agent on the exhibition grounds and delivered to the stand if required. The delivery of pallets during trade fair operations will only be carried out outside the time of the event: daily before the start of the trade fair between 6.00 and 9.00 am and in the evening between 6.30 and 9.00 pm.

Exhibitors are free to choose the service provider. Storage facilities directly on the exhibition grounds are provided by DSV Air & Sea GmbH (freight forwarding partner of Frankfurter Buchmesse) and the Cargo Center of Messe Frankfurt. DSV Air & Sea GmbH can provide each exhibitor with an individual offer on request. In addition to the usual temporary storage and delivery to the stand, the company also offers picking of individual items on call and daily delivery for events. Exhibitors should contact DSV Air & Sea GmbH directly at least four weeks before the start of the fair.

Use of electrical equipment (information from Messe Frankfurt)

For the sake of the environment we are doing our best to reduce energy consumption – please support us in this!
For safety and fire protection reasons, exhibitors are obliged to switch off all electrical devices on their stands before leaving.
Exempt are: emergency lighting and safety installations, refrigerators, computers and servers which are necessary for the stand technology and where a restart would involve a great deal of effort.
Exhibitors will be liable for any damage caused by failure to comply with this regulation.

Messe Frankfurt Venue GmbH reserves the right to switch off the entire stand power supply if this obligation is not complied with and accepts no liability for damage caused by this switch-off.

Theft

Unfortunately, at a major event like the Frankfurter Buchmesse, thefts do happen. The fact that we had fewer thefts in 2019 than in 2018 is thanks to our security service, the police and, last but not least, your help.

In order to have a safe and as far as possible theft-free Fair in 2021, we ask you to take note of the following:

  • The halls cannot be guarded all over the exhibition site and the doors cannot be locked at night. Escape doors must be freely accessible and unlocked to the outside day and night.
  • Make sure that your stand is never left unattended. If necessary, ask your neighbours to watch your stand if you ever leave it.
  • Please report any theft promptly.
  • We recommend that particularly valuable exhibits or technical equipment should also be guarded overnight (see: Stand security on our service contractor page).
  • Small electronic devices (telephones, routers ...) that cannot be locked or are not securely attached to the stand should be locked up in the evening. Suitable socket locks for the bench cabinets belonging to the system stand can be purchased from Monday, 18 October 2021, until 2 pm on Wednesday, 20 October 2021, at the Service Counter for Rental Furniture in Hall Level 4.C.
  • Thieves have it particularly easy in the hectic pace of set-up and dismantling. Therefore, please ensure that your exhibition goods and rented stand equipment are guarded from the time of delivery until collection. Leave an employee at your stand until you pick it up - if your goods are not guarded before you personally hand them over to the forwarding agent, you risk losing your insurance cover.
  • We recommend that you insure your exhibition goods.

Stand security

Stand security for exhibition stands must be hired through Messe Frankfurt Venue GmbH - other companies are not permitted on the exhibition grounds between 7 p.m. and 8 a.m. for security reasons.

You will find the contact details and a corresponding order form on our service contractor page.

Orders placed less than 22 calendar days before the fair will incur an express surcharge of a flat rate of 25 percent.

Insurance of exhibition goods

You can find a company that offers transport and theft insurance of exhibition goods on our service contractor page. Please remember to also insure rented stand equipment (furniture, electronic devices, telephones, etc.) against theft if the rental company does not do this itself. This does not apply to the stand material of Frankfurter Buchmesse.

Please note: Insurance cover is generally only provided after the insurer has received the premium. We recommend having particularly valuable exhibits or technical equipment guarded (see: Stand security).

Emergency numbers

You can reach the security services on the exhibition site via the following telephone numbers:

Police: 110

Exhibition Guard,
Hall 4.1 South/West
Phone: +49 (0)69 7575-6555

Fire department: 112

Hall 4.0 South/West
Phone: +49 (0)69 7575-6550

First aid: 112

Hall 4.0 South/West
Phone: +49 (0)69 7575-6500

Security:
Phone: +49 (0)69 7575-3333

The three-digit emergency numbers can also be used by foreign mobile devices without having to dial a prefix.

Cleaning and waste disposal

During the night from Tuesday before the fair to Wednesday, the halls including the stands are completely cleaned, the carpet foil is removed, the carpet is vacuumed and all free horizontal surfaces are wiped clean, and the waste bins are emptied.

In addition, the environmental and energy fee includes a daily basic cleaning of the stands after the end of the fair (vacuuming of the carpet, wiping of all free horizontal surfaces and emptying of the waste bins).

For the sake of our environment, waste is collected separately. Therefore, please place your waste separately in paper (incl. cardboard), foils, glass waste and residual waste at the stand boundary in the evening after the end of the fair.

Please also observe the instructions for waste disposal during assembly and dismantling.

Any additional cleaning is at the expense of the exhibitor placing the order and will be invoiced by Messe Frankfurt Venue GmbH.

Messe Frankfurt Venue GmbH
Phone: +49 (0)69 7575-6911
E-mail: reinigung@messefrankfurt.com

Order cleaning services

House rules

The house rules must be observed during the Frankfurter Buchmesse.

House rules

Hostesses, catering, etc.

You will find companies that provide stand personnel and providers of stand catering on our service contractor page - as well as various service contractors for technical equipment, furniture and decoration of your exhibition stand.

Service contractors

WiFi

All trade show participants receive free Wifi access in the 2.4 GHz range. In the foyers of the halls, free WiFi in the 5 GHz range is also available.

You can use this to check your e-mails or surf the internet. 

This internet access is not suitable for applications with high data transmission. Video conferencing, VoIP telephone calls, VPN-connections, VoIP-telephone calls and online presentations are not possible via this.

You can order Wifi for your stand via the appropriate service contractor.

Service contractors

Events

Conference rooms

Depending on availability, Messe Frankfurt Venue GmbH provides meeting and conference rooms for exhibitors to rent. You will find the contact details on our service contractor page.

Events at the stand

Signing sessions, product presentations or other events at the stand are a good opportunity to draw attention to your stand and your products and to network in a relaxed atmosphere. There are a few things you need to keep in mind to make your event a success and to ensure that everything runs smoothly and safely.

When planning your events, please be sure to observe the recommendations on Health and safety at your stand

All of your events must be registered with us. In addition to your entry in the Calendar of Events, please register all events planned at your stand (book signings, readings, presentations, etc.) with us. Please use the online form below. This will give the security staff the opportunity to foresee visitor flows and crowds and, if necessary, to take appropriate measures quickly. For this purpose, please enter as realistic an estimate as possible of the number of people to be expected when registering the event.

Regardless of this, please organize the event so that it can take place within your stand area in accordance with the specified health and safety regulations. You should refrain from events that go beyond the scope possible on your stand area or switch to alternative locations.

Please also note that events with microphones and loudspeakers at the stand must not exceed the upper limit of 70 dBA (decibel). Noise level measurements will be taken in the halls.

Online form: Pre-reporting stand events

Catering

You can find information and contacts on our service contractor page.

Terms of Payment

Value Added Tax

Under certain conditions, Frankfurter Buchmesse may issue invoices without value added tax to exhibitors from abroad:

Under German VAT law, service recipients outside Germany may receive invoices for trade fair services without VAT if they submit proof of their entrepreneurial status for verification in good time.

Exhibitors based in an EU member state can indicate their VAT ID number (value added tax identification number) on the registration form. If you have neglected to do so, please fill out the form "Self-disclosure VAT" afterwards. After a corresponding check, we will then issue you invoices without value added tax.

Exhibitors from non-European countries need proof of their entrepreneurial status from the relevant authority. Please send this together with the form "Self-disclosure VAT" promptly to vat@buchmesse.de.

If documents were already available to us for examination in the previous year, we will issue your invoice accordingly. If there has been no change in your company name or address, no new sending is necessary.

Value-Added Tax - Disclosure of Information

Bank transfer

Please direct your bank transfer to one of the following banks:

Commerzbank AG Frankfurt am Main
Account no.: 901 891 00 Bank code
(BLZ): 500 800 00
IBAN: EN 96 5008 0000 00 901 891 00
SWIFT code/BIC: COBA DE FF XXX         

Postbank Frankfurt am Main
Account number: 1021-601
Bank code (BLZ): 500 100 60
IBAN: EN 21 5001 0060 0001 0216 01
SWIFT code/BIC: PBNK DE FF

Frankfurter Sparkasse
Account number: 200452819
Bank code: 500 502 01
IBAN: EN 73 5005 0201 0200 4528 19
SWIFT code/BIC: HELADEF1822

Beneficiary:
Frankfurter Buchmesse GmbH

Payments shall be made exclusively in Euro. Any bank charges incurred shall be borne by the customer.

SEPA Direct Debit Scheme

Exhibitors have the option of having their invoices collected by direct debit. Please fill out the form and send it back to us.

We do not need this form if you have already arranged direct debit with us.

Credit Card

Pay conveniently online. In our customer portal My Book Fair you have the option of paying your outstanding invoices online by credit card. After registering, you can make a credit card payment for the amount due by quoting the debtor and invoice number noted on the invoice. 

My Book Fair Login

Payment during the fair

We kindly ask you to settle all invoices of the Frankfurter Buchmesse GmbH before the fair via the above mentioned possibilities.

If payment on site is absolutely necessary, please come to the
cash desk of the Frankfurter Buchmesse GmbH
in hall 4.C, room 145

Opening hours:
Tuesday: 13.00-18.30
Wednesday: 13.00-18.30
Thursday: 10.00-12.30 and 13.00-15.00
Friday: 10.00-12.30 and 13.00-15.00
Saturday and Sunday closed.

 

0020-Ausstellerticketportal-Handy

The new exhibitor ticket portal.

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Our tip

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If you have any further questions, please ask.

Give us a call or drop us a line. We will be happy to help you.

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