Contact

In the example available to us, the following are offered and/or requested, among other things:

• “Author Packages” or programme slots in exchange for fees (e.g. £150 / €150)
• alleged “discounted participation options” or “special conditions”
• the selection of a payment method (e.g. bank transfer or credit card)
• organisational details (hotel/airport recommendations) to create an impression of legitimacy
• sender email addresses that do not belong to our official domains (e.g. Gmail addresses)

How to recognise attempted fraud

• The sender address is not an official Frankfurter Buchmesse address (e.g. @buchmesse.de)
• Requests for payment or fees for “reservations”, “programme inclusion”, “author rate”, or similar
• Pressure created by tight deadlines (“limited number of placements”, “finalising”)
• Unusual communication channels or unclear responsibilities/points of contact

Our official communication channels (invoices/payment reminders)

To ensure clarity, we would like to state two points:

1. We send information about invoices and payment reminders exclusively via our regular communication channels.
   • Sender address for invoices: billing@buchmesse.de
   • Sender address for payment reminders: accounting@buchmesse.de 
2. If you are unsure, please contact your point of contact at the Frankfurter Buchmesse directly.

If you have received a suspicious message, please also forward it to your point of contact. This helps us keep track of current cases.

Thank you for your attention and support.